Civic Platform Help
Civic Platform Help
  • What's New
    • 21.1.0 Release Notes
      • Record Type Definition updates for Angular
      • XY GIS Locator button
      • Form Designer for Custom Fields
      • ACA Use Location
    • Enhancements
    • Fixed bugs
    • Database changes
  • Concepts Guide
    • Civic Platform Concepts Guide
    • Introduction
      • Solutions
      • Add-on Products
      • Licensing Models
    • Agencies
      • Understanding Super Agencies and Agencies
      • Sharing Information and Services Across Agencies
    • Organizations
      • Understanding Organization Structures
      • Managing Users
    • User Interface
      • Understanding the Civic Platform Console
      • Understanding Civic Platform Portlets
      • Understanding the Form Portlet Designer
      • Understanding the Form Layout Editor
      • Understanding General Interface Settings
      • Configuring Go To Menus
      • Understanding Agency Branding
      • Accessing the Interface
    • Applications and Records
      • Understanding Applications and Records
      • Understanding Common Record Types
      • Defining Record Types
      • Understanding Record Type Settings
      • Understanding Record Type Associations
    • Accela Solutions
      • Understanding Land Management
      • Understanding Asset Management
      • Understanding Licensing and Case Management
      • Understanding Service Requests
    • Common Services
      • Understanding Reporting
      • Understanding SmartCharts
      • Understanding Audit Logs
      • Understanding Permissions
      • Understanding Task Types
      • Understanding Calendars
      • Understanding Information Access
      • Understanding Communications
      • Understanding Conditions
      • Understanding Contacts
      • Understanding Accounting
      • Understanding Activity Specific Information Groups
      • Understanding Batch Processing
    • Functional Extensions
      • Understanding Expression Builder
      • Understanding the Event Manager and Script Engine
    • FIDs and Standard Choices
      • Understanding Function Identifications
      • Understanding Standard Choices
    • Deployment and Migration
      • Deployment Topologies
      • Migration
    • Custom Adapters
      • Understanding GovXML
      • Understanding Web Services
      • Event Manager and Script Engine
  • User Guide
    • Civic Platform User Guide
    • Civic Platform Access and Usage
      • Overview
      • Exploring the User Interface
        • Getting to Know the Oxygen User Interface
          • Touring the Oxygen UI
          • Accessing Civic Platform from the Oxygen UI
          • Using the Dashboards in the Oxygen UI
          • Launchpad in the Oxygen UI
          • Using Global Search in the Oxygen UI
          • Working with Spaces in the Oxygen UI
        • Getting to Know the V360 User Interface
          • The Vantage 360 (V360) User Interface
          • Preparing Web Browsers for Civic Platform
          • Logging In
          • Changing Your Password
          • Signing Out
          • Setting User Preference
          • Setting Your Home Page
          • Exploring the User Interface
          • Navigating in V360
          • Customizing Record Detail Menus
          • Creating New Items
          • Using Maps
          • Using the Search Features
          • Viewing Record Details
          • Working with List Portlets
          • Working with Form Portlets
      • Understanding Filters (QuickQueries)
      • Viewing Information Across Agencies
    • Records
      • Records Overview
      • Record Header
      • Creating New Records in Oxygen UI and 8.0 UI
      • Creating a Record in the V360 UI
      • Submitting a Partially Completed Record
      • Understanding Application Form Details
      • Deleting Records
      • Managing Record Comments
      • Adding Documents to a Record
      • Assigning Inspection Districts to a Record
      • Viewing Record Information
      • Working with Status History
      • Printing an Application
      • Viewing the Summary page
      • Viewing Inspections on the Summary Page
      • Assigning a Record
      • Creating a Set from the Record List Portlet or Page
      • Closing a Record
      • Managing Alerts
      • Running a Report from a Record
      • Managing Application Record Hearing Agendas
      • Working with Associated PERMITS Plus APDs
      • Examining Record Details
    • Record Relationships
      • Record Relationships Overview
      • Viewing Related Record Information
      • Building Relationships between Existing Records
      • Cloning a Record
      • Updating Related Records
      • Creating a Set of Related Records
      • Copying Record Data
      • Removing Record Relationships
      • Record Copying and Cloning Form Fields
    • Maps in the Oxygen User Interface
      • Maps in the Oxygen UI
      • Creating a Route Sheet
      • The Map Contents Panel
      • Searching for GIS Objects
      • Locating Places
      • Map-based Actions
      • Plotting Items on the Map
      • Map Layers
      • Selecting Map Features
      • Creating and Editing Map Features
      • Redlining and Annotating a Map
      • Printing a Map
      • Geo-locating Records
      • Using the Map to Create Inspections
      • Importing Parcels from GIS to a Set
      • Export and Send Parcels from GIS to a Set
    • Accounting
      • Accounting Overview
      • Assessing Fees
      • Using the Valuation Calculator
      • Invoicing
      • Managing Payments
      • Handling Refunds
      • Managing Trust Accounts
      • Working with a Cash Drawer Interface
      • Working with a Point of Sale Transaction
      • Accepting and Allocating Set Payments
      • Troubleshooting Payments and Voids
      • Examining the Accounting Interface Details
    • Activities
      • Working with Activities in the My Tasks Portlet
      • Working with Activities for Records
      • Working with Activities for People and Property
      • Examining Activity Details
    • Attachments
      • Attachments Overview
      • Attaching Files
      • Accessing an Attachment
      • Looking Up People Attachments to Associate with Records
      • Associating Record Attachments with People
      • Accessing Attachments via a GIS Map
      • Defining ACA Permissions for a Document
      • Previewing Attachments
      • Downloading Attachments
      • Setting the Display Image
      • Viewing Attachment Information
      • Deleting an Attachment
      • Working with Accela Document Scan
      • Examining Attachment Details
    • Audit Logs
      • Audit Logs Overview
      • Accessing Audit Logs
      • Filtering Audit Log Data
      • Audit Log Buttons and Filter Options
      • Receipt Print Audit
    • Calendars
      • Understanding Calendars
      • Working with Inspection Calendars
      • Working with Meeting Calendars
      • Working with User Calendars
      • Examining Calendar (and Related) Details
    • Contacts
      • Contacts Overview
      • Managing Reference Contacts
      • Managing Record Contacts
      • Viewing Related Contacts
      • Applying a Condition to a Reference Contact
      • Viewing Records Associated with a Contact
      • Associating Professionals with a Contact
      • Associating Reference Addresses with a Contact
      • Managing Public Users Associated with Contacts
      • Viewing Assets Associated with a Contact
      • Examining Contact Details
    • Licensed Professionals
      • Licensed Professionals Overview
      • Adding a Reference Professional
      • Associating Records and Licensed Professionals
      • Editing Information about a Reference Professional
      • Adding a New Professional from the Record Detail Portlet
      • Disassociating a Professional from a Record via the Record Detail Portlet
      • Managing Public Users Associated with a Professional
      • Managing Attachments Associated with a Professional
      • Examining Licensed Professional Details
    • Education and Examination Providers
      • Provider Overview
      • Adding a Provider
      • Associating Examination Subjects with a Provider
      • Scheduling an Examination
      • Assigning a Proctor to Administer an Examination
      • Selecting Examination or Education Records for an Application
      • Approving Examination or Education Records
      • Working with Registered Records
      • Viewing an Examination Calendar
      • Adding Examination Sites
      • Examining Contact, Professional, and Provider Details
    • Electronic Document Review
      • Electronic Document Review Overview
      • Installation and Configuration
      • Electronic Document Review Workflow
      • Document Review Walkthrough (Acrobat)
      • Using Electronic Document Review
    • Enforcement
      • Enforcement Overview
      • Creating a New Case
      • Managing Citations
      • Managing Evidence for a Case
      • Examining Enforcement (and Related) Details
    • Inspections
      • Working with Inspections
      • Working with Checklists and Route Sheets
      • Working with Inspection Conditions
      • Attaching Documents to an Inspection
      • Examining Inspection (and Related) Details
    • Licenses
      • License Overview
      • Managing Renewal Information
      • Modifying License Details
      • Modifying Application Specific Information
      • Modifying License Contacts
      • Modifying Educational Credentials
      • Paying a License Fee
      • Managing Associated PERMITS Plus APDs
      • Supervisor Override
      • Examining License Details
    • Model Maintenance
      • Model Maintenance Overview
      • Creating a New Model
      • Deleting a Model
      • Creating a Model Record
      • Managing Variations
      • Examining Model Details
    • Property
      • Property Overview
      • Managing Addresses
      • Managing Parcels
      • Managing Owners
      • Managing Section, Township, and Range
      • Examining Property-Related Portlets
    • Random Audits
      • Random Audit Overview
      • Creating a Random Audit Set
      • Generating or Regenerating a Random Audit Set
      • Deleting a Random Audit Set
      • Viewing the Random Audit History
      • Executing a Script on an Audit Set
      • Running a Report on an Audit Set
      • Examining Random Audit Details
    • Sets
      • Set Overview
      • Creating a New Set
      • Applying Conditions to a Set
      • Adding a Comment to a Set
      • Applying Licensed Professionals to a Set
      • Applying Owners to a Set
      • Applying Contacts to a Set
      • Cloning a Set
      • Deleting a Set
      • Maintaining Existing Sets
      • Creating Records from Parcel Sets
      • Importing Parcels from GIS to a Parcel Set
      • Allocating Set Payments
      • Generating Reports for Sets
      • Executing a Script for Sets
      • Performing Random Audits on Sets
      • Working with a Set of Sets
      • Examining Set Details
    • Structures and Establishments
      • Structures and Establishments Overview
      • Associating Reference Data to Structures and Establishments
      • Examining Structure and Establishment Details
    • Time Accounting Tracker
      • Time Accounting Overview
      • Creating a Time Accounting Record
      • Examining the Time Accounting Details
    • Assets
      • Asset Overview
      • Creating a New Asset
      • Viewing Assets
      • Searching for an Asset
      • Updating Asset Details
      • Setting an Asset Display Image
      • Printing an Asset
      • Cloning an Asset
      • Managing Associated Parts
      • Managing Linked Assets
      • Viewing the Asset Condition Assessment History
      • Viewing PM Schedules for an Asset
      • Managing Asset Usage
      • Managing Asset Depreciation Values
      • Managing Asset Cost Rates
      • Working with Asset Conditions
      • Working with Asset Ratings
      • Managing Asset Contacts
      • Working on the Asset Calendar
      • Examining Asset Details
    • Work Order Cost Distribution
      • Work Order Cost Distribution Overview
      • Navigating to the Distribute Costs Portlet
      • Distributing Costs
      • Managing Work Order Cost Distribution History
    • Asset Condition Assessments
      • Asset Condition Assessments Overview
      • Creating an Asset Condition Assessment
      • Viewing and Editing an Asset Condition Assessment
      • Group Updates for Condition Assessments
      • Rescheduling an Asset Condition Assessment
      • Working with Asset Condition Assessment Observations
      • Managing Asset Condition Assessment Attachments
      • Working with Asset Condition Assessment Ratings
      • Working with Asset Condition Assessment Work Orders
      • Managing Condition Assessment Assignments and Costs
      • Examining Asset Condition Assessment Details
    • Part Inventory
      • Part Inventory Overview
      • Working with Part Inventory
      • Managing Part Contacts
      • Managing Part Transactions
      • Tracking Work Order Parts
      • Examining Parts (and Related) Details
    • Preventative Maintenance Schedules
      • Preventative Maintenance Schedule Overview
      • Creating a PM Schedule
      • Searching for a PM Schedule
      • Updating PM Schedule Details
      • Group Updates for Preventative Maintenance Schedules
      • Deleting a PM Schedule
      • Holding PM Schedules
      • Linking Assets to PM Schedules
      • Skipping Assets on PM Schedules
      • Linking Addresses to PM Schedules
      • Generating Work Orders Using PM Schedules
      • Updating Work Order PM Schedules
      • Managing the PM Schedule Execution History
      • Tracking Last Maintenance Task
      • Examining PM Schedule Details
    • Addresses
      • Addresses Overview
      • Managing Reference Addresses
      • Locating an Address Using Accela GIS
      • Managing Associated Work Orders and Assets
      • Managing Address Contacts
      • Associating an Address with a Public User
      • Viewing PM Schedules for an Address
      • Working with External Addresses
      • Examining Address Details
    • Conditions
      • Conditions Overview
      • Applying Conditions
      • Editing or Deleting an Existing Condition
      • Viewing an Inactive Condition
      • Viewing a Condition History
      • Working with Condition Notices
      • Working with Conditions of Approval
      • Examining Condition Details
    • Reports
      • Reporting Overview
      • Accessing and Running Reports
      • Creating Your Own Reports Category
      • Specifying Report Parameters
      • Sending a Report by Email
    • Ad Hoc Reports
      • Ad Hoc Reports Overview
      • Ad Hoc Reports Configuration Requirements
      • Launching the Ad Hoc Report Writer
      • Working with Existing Reports
      • Designing a New Report
      • Designing a New Dashboard
      • Working with Graphs
      • Working with Categories
      • Working with the Form Layout Tool
      • Ad Hoc Reports Button and Field Reference
    • SmartCharts
      • SmartCharts Overview
      • Examining SmartChart Types
      • Viewing a SmartChart
      • Accessing the SmartChart Portlet
      • Creating a New SmartChart
      • Editing a SmartChart
      • Deleting a SmartChart
      • Organizing the SmartChart Portlet
      • Examining the SmartCharts Form
    • Workflows and Workflow Tasks
      • Workflow and Tasks Overview
      • Accessing and Viewing Tasks
      • Working in the My Tasks Portlet
      • Working with Workflows and Workflow Tasks
    • Work Orders
      • Work Order Overview
      • Managing Work Orders
      • Managing Work Order Tasks
      • Running a Report
      • Cloning a Work Order
      • Managing Work Order Assignments and Costs
      • Viewing the Work Order Calendar
      • Managing Work Order Assets
      • Managing Work Order Parts
      • Tracking Work Order Production
      • Examining Work Order Details
  • Administrator Guide
    • Civic Platform Administrator Guide
    • Getting Started
      • Loading Your License Keys
      • Navigating to the Setup
    • Part 1: Configuring the User View
      • Transitioning to the Oxygen User Interface
        • Setting the Civic Platform User Interface
        • Configuring Page Links on the Launchpad
        • Configuring the Record Detail Menu
        • Using the Task Dashboard
      • Branding Civic Platform for Your Agency
        • Brand Builder
        • Customizing Display Text
        • Adding Logos to Records
        • Associating a Logo with an Agency in Citizen Access
        • Displaying a Logo or Grade Card
        • Applying a Logo to Ad Hoc Reports
        • Configuring the Spell Checker and Agency Dictionary
      • Setting Up Your Console and Home Page
        • Configuring the Civic Platform console
        • Adding a Main Link
        • Setting your Home Page
        • Adding Additional Consoles
        • Customizing Text
      • Customizing Menus, Tabs, and Drop-down Lists
        • Overview
        • Working with Menus and Tabs
        • Creating Template Menus for Modules
        • Creating Template Menus for User Groups
        • Creating User Flow Diagrams
        • Creating Shared Drop-down Lists
        • Configuring Record Detail Tabs
        • Defining the Create New Menu
        • Customizing Go To Menus
      • Creating Custom Portlets
        • Working with Link Portlets
        • Working with the Portlets Portlet
      • Filtering the Display of Data
        • Creating a Data Filter
        • Assigning a Data Filter
        • Data Filter Enabled Portlets
        • QuickQueries
        • Managing Global QuickQueries
        • Managing User Defined QuickQueries
        • QuickQuery Enabled Portlets
      • Designing Forms for Pages
        • Getting to Know the New Form Designer
        • Customizing Forms and Pages
        • Working with Forms
        • Working with Lists
        • Working with Customized Views
        • Creating Dynamic Text Labels
    • Part 2: Setting Up Agencies, Organizations, and People
      • Configuring Organizations, Departments, and Users
        • Working with Organizations
        • Establishing User Groups
        • Managing Users
      • Managing Contacts, Licensed Professionals, and Public Users
        • Establishing People Templates
        • Managing Licensed Professionals
        • Managing Contacts
        • Creating a Public User Account
        • Searching for a Public User Account
        • Managing Accounts for Registered Agencies
        • Editing a Public User Account
        • Associating Addresses, Parcels, and Owners with Public User...
        • Changing a Public User Password
        • Managing Licenses Associated with Public User Accounts
      • Setting Up Cross-Agency Operations
        • Enabling Multiple Agency Administration
        • Delegate User Management
        • Multi-Agency Service Management
        • Configuring Record Creation
        • Sharing APO and Contacts Across Agencies
        • Viewing Information Across Agencies
      • Customizing Regional Settings
        • Defining Regional Settings for a Country or Region
        • Viewing or Editing Regional Settings for a Country or Regio...
        • Deleting Regional Settings for a Country or Region
      • Configuring Global Search
    • Part 3: Configuring Agency Business Objects
      • Creating and Configuring Records
        • Accessing Record Type Administration
        • Creating New Record Types
        • Cloning a Record Type
        • Working with Record Types
        • Creating Record Type Filters
        • Working with Address Type Groups
        • Working with Application Status Groups
        • Working with SmartChoice Groups
        • Working with Virtual Folder Groups
        • Associating Record Types
        • Setting Default Clone Options
        • Managing Documents for Attachments
        • Large File Upload in Civic Platform
        • Configuring Third Party Plan Review Integration
      • Creating Custom Fields
        • Working with Custom Fields Groups and Subgroups
        • Auto Filling Custom Fields with GIS Data
        • Designing Custom Fields Layouts for Citizen Access
        • Working with Custom Fields Groups
        • Custom Fields Lookup Tables
      • Designing Application Intake Forms
        • Understanding the Form Layout Editors
        • Designing a Form Layout
        • Creating Custom Fields Drill-Downs
      • Setting Up Security Policies
        • Adding Record Type Security
        • Adding or Editing Workflow Task Security
        • Adding or Editing Inspection Type Security
        • Adding or Editing an Inspection Default Value Policy
        • Adding or Editing Inspection Type and Status Security
        • Adding or Editing Condition Type Security
        • Setting Permissions for Application-Specific Info Groups an...
        • Adding or Editing Asset Type Security
        • Adding or Editing EDMS Type Security
        • Adding or Editing Contact Type Security
        • Managing Recipients in Administration Portlets
        • Configuring Session Time Out
      • Defining Sequences, Masks, and Autonumbering
        • Accessing the Sequence Generator
        • Setting Up Number Sequences and Masks
        • Managing Sequence Intervals and Last Number Used
        • Understanding Recommended Mask Formats
      • Designing Workflows
        • Deciding Which Tool to Use
        • cp-admin-RedesignedWorkflowTool
        • Creating Workflows
        • Working with the Classic Workflow Tool
        • Creating Task Statuses
        • Configuring Agency-defined Fields for Workflows
        • Tracking In-possession Time for a Record
        • Configuring Automatic Email Messages
        • Managing Automatically Printed Reports
        • Assignments, Skillsets, and Workloads
        • Setting up an Automatic Assignment
        • Making Workflow Task Assignments
        • Managing Activities
      • Using Expression Builder
        • Supported Environments
        • Sample Use Cases
        • Creating Expressions
        • Searching for an Expression
        • Demonstrating Expressions with Scenarios
      • Setting Up Conditions
        • Managing Condition Groups and Conditions
        • Establishing Condition Types
        • Creating a Condition Template
        • Applying Condition Audit Logs
        • Assigning Conditions
        • Maintaining Condition Statuses
        • Configuring Reference Conditions
      • Configuring Record-Related Activities
        • Working with Activity-Specific Information Group Codes
        • Working with Activity-Specific Information Subgroups
        • Working with Activity Types
      • Configuring Standard Comments
        • Managing Standard Comment Groups
        • Managing Standard Comment Types
        • Managing Standard Comments
        • Enforcement Violation Comments
      • Configuring Global Search
    • Part 4: Managing Agency Communications and Events
      • Working with Communication Manager
        • Prerequisites
        • Configuring General Settings
        • Configuring Account Settings
        • Viewing the 360-Degree Communications List
        • Viewing Communications Associated with Records
        • Manually Sending Emails and Text Messages
        • Managing Alerts
        • Managing Alert Rules
        • Announcements
        • Notification Templates
        • Variables
        • Customizing the Content of Agency Communications
      • Setting Up Calendars
        • Configuring Calendars
        • Working with Calendars
        • Setting Up and Maintaining Calendars
        • Setting Up and Maintaining Meeting Types
        • Setting Up and Maintaining Supervisors
        • Scenarios
        • Managing Calendar Items though the Calendar Portlet
      • Social Media Integrations
        • Example Use Cases
        • Setting Up the Facebook Integration
        • Setting Up the Twitter Integration
        • Configuring Social Media Permissions and Comments
    • Part 5: Automated Data Processing
      • Processing Sets
        • Configuring Basic Set Functionality
        • Locating Records in a Set
        • Exporting a Set Member List to CSV
        • Extending Set Functionality
        • Creating Records from a Parcel Set
        • Generating Reports for Sets
        • Enabling Random Audits of Sets
        • Configuring Set of Sets Functionality
        • Configuring Set Types
      • Setting Up Random Audits
        • Setting Record Type Audit Frequency
        • Configuring Reports for Random Audit Sets
      • Configuring Audit Logs
        • Configuring the Inspection Detail Audit Log
        • Configuring the Record Status History
        • Configuring the Record List Audit Log
        • Configuring the Receipt Print Audit Portlet
      • Processing Batch Jobs
        • Working with Batch Jobs
          • Creating Batch Jobs
            • Creating a PM Schedule Batch Jobs
            • Creating a Global Search Index Batch Job
            • Creating a GIS Asset Sync Batch Job
            • Creating a Batch Job for Expired License Email Notification
            • Creating a Proxy User Process Batch Job
            • Creating a Script Batch Job
            • Creating a Geotagging Batch Job
            • Creating a Batch Job for Rebuilding Asset Calendar Index
            • Creating an Optimized Inspection Route Batch Job
          • Editing Batch Jobs
            • Editing the Job Schedule and Description
            • Adding a PM Schedule to an Existing Batch Job
            • Removing a PM Schedule from an Existing Batch Job
            • Adding an Asset Type to an Existing Batch Job
            • Removing an Asset Type from an Existing Batch Job
            • Adding a Parameter to an Existing Batch Job
            • Removing a Parameter from an Existing Batch Job
          • Deleting Batch Jobs
          • Searching Batch Jobs
        • Terminating a Batch Job
        • Viewing the Batch Job Log
      • Importing and Exporting Settings
        • Transferring Settings
        • Exporting Data to CSV
    • Part 6: Reporting and Analytics
      • Accela Enhanced Reporting Database
      • Accela Insights Reporting Service
        • Accela Insights Reporting Overview
        • Setting Up Accela Insights Reporting
        • Creating, Editing, and Deleting Accela Insights Reports
        • Deploying an Accela Insights Report
      • Standard Reports
      • Report Manager
        • Setting Up Report Services
        • Organizing Reports
        • Setting Up a Report
        • Additional Report Options
      • SmartCharts
        • Creating a SmartChart
        • Searching for a SmartChart
        • Editing a SmartChart
        • Deleting a SmartChart
        • Managing SmartChart Permissions
        • Managing SmartChart Queries
    • Part 7: Accounting
      • Setting Up Fees
        • Understanding Fees and Citizen Access
        • Managing Fee Schedules
        • Understanding Fee Items
        • Setting Up a Flat Fee Item
        • Working with Point of Sale Fee Items
        • Creating Fees with Fee Calculation and Custom Fields Data
        • Adjusting Fees Based on Agency Valuation
        • Adjusting Fees based on Occupancy Versioning
        • Working with Occupancy Groups
        • Prioritizing Fees Using Pay Allocation
        • Enabling Fee Estimation
        • Purging Partial Application Fees
        • Convenience Fee
      • Fee Formulas
        • CONSTANT Formula
        • FEE_MULTIPLIER Formula
        • FIXED_FEE_BY_RANGE Formula
        • FIXED_FEE_BY_RANGE_ENHANCED Formula
        • FIXED_FEE_BY_RANGE_MULTIPLIER Formula
        • ICBO_BLDG_PERMIT Formula
        • ICBO_STYLE Formula
        • ICBO_STYLE_ENHANCED Formula
        • LINEAR_MIN_MAX_RANGE_PARAM Formula
        • LINEAR_MIN_MAX_VALUATION Formula
        • LINEAR_WITH_MIN_MAX Formula
        • LINEAR_WITH_MIN_MAX_ENHANCED Formula
        • MIN_FEE_ADD_ON Formula
        • MIN_FEE_ADD_ON_FEESCHEDULE Formula
        • PENALTY Formula
        • SG-LINEAR_WITH_MIN_MAX Formula
        • SG-PERCENTAGE Formula
      • Invoices and Payment Periods
        • Managing Payment Periods
        • Configuring Invoicing Options
      • Trust Accounts
        • Configuring Trust Account Functionality
        • Managing Trust Account Transactions
        • Viewing and Printing Trust Account Reports
      • Module Merchant Accounts
        • Configuring Module Merchant Accounts
        • Processing Payments By Module
        • Usage Scenarios with Module Merchant Accounts
      • Point of Sale
      • Point of Sale Prerequisites
        • Configuring the Point of Sale
      • Payment Processing
        • Configuring the Payment Processing Console
        • Enabling Automatic Payment Allocation
        • Configuring Online Payment Processing
        • CoBrand+ payment adapter
        • Setting Up Payment Functionality Online
      • Time Accounting Tracker
        • Managing Time Accounting Groups
        • Managing Time Accounting Types
        • Managing Time Accounting User Profiles
        • Configuring Access to Inspections and Workflow
        • Locking Time Accounting for Another User
    • Part 8: Land Management
      • Managing Property: Addresses, Parcels, and Owners
        • Configuring APO Functionality
        • Working with Reference Data
        • Maintaining APO Templates
      • Structures and Establishments
        • Configuring Structures and Establishments
        • Managing Structure and Establishment Types
      • Inspections
        • Managing Inspection Groups
        • Establishing Inspection Types
        • Setting Up an Inspector Profile
        • Managing Inspection Scheduling
        • Working with Inspection Result Groups
        • Working with Inspection Grade Groups
        • Managing Checklist Groups
        • Establishing Checklists
        • Assigning Inspection Categories
        • Configuring Inspection Route Sheets
        • Managing Inspection Flows and Milestones
      • Right of Way Management
    • Part 9: Asset Management
      • Attributes and Templates
        • Working with Attributes
        • Working with Templates
        • Working with Attribute Tables
        • Managing Associated Attributes
      • Asset Types
        • Creating an Asset Type
        • Assigning an Asset ID Mask
        • Searching for Asset Types
        • Editing an Asset Type
        • Deleting an Asset Type
        • Requiring the Asset Size Field
        • Associating an Asset Type with Work Order Types
        • Synchronizing Asset Type Records with GIS
        • Viewing Rating Types under Asset Type
        • Creating Usage Types
        • Working with Asset Class Types
      • Asset Condition Assessments
        • Creating a Condition Assessment Type
        • Editing a Condition Assessment Type
        • Searching for a Condition Assessment Type
        • Deactivating a Condition Assessment Type
        • Working with Condition Assessment Attributes
        • Working with Observation Attributes
        • Viewing Calculated Rating Types
        • Working with Asset Ratings
      • Setting Up a Parts Inventory
        • Adding a New Part Inventory
        • Editing a Part Inventory
        • Searching a Part Inventory
        • Deleting from a Part Inventory
        • Managing Part Locations
        • Managing Part Contacts
      • Configuring Work Order Templates
        • Managing Work Order Templates
        • Managing Work Order Tasks
        • Managing Cost Groups
        • Managing Work Order Costing
      • Attaching Assets to Records
        • Overview of the Assets Common Component
    • Part 10: Licensing
      • Education, Continuing Education, and Examinations for Licensing
        • Managing Education
        • Managing Continuing Education
        • Managing Examinations
      • License Renewal
        • Configuring License Renewal
        • Managing Expired Licenses and Insurance Lapses
        • Enabling Supervisor Override for Expired Licenses
        • Establishing Renewal Information
        • Managing Application Types
    • Part 11: System Diagnostics
      • Accela GIS Integration Diagnostics
        • Troubleshooting the Connection with GIS
        • Troubleshooting Data Linkage
        • Creating a Trace Log
    • Important 9.0.0+ Security Information – Action Required
    • TLS Compliance
  • On-premise Administrator Guide
    • Civic Platform On-premise Administrator Supplement
    • Multiple Agencies and Functions
      • Maintain Multiple Agencies
      • Maintain Functions and FIDs
      • View a Production Release Version
      • Configure the Login Page
      • Configure Password Security
      • Change Your Agency Password
      • Global Search and APO Indexes Enhancement
    • Event Manager and Script Engine (EMSE)
      • View Events
      • View Parameters
      • View Event Log
    • SSL Certificates and Web Security
      • Understanding Security
      • Maintaining Server Certificates
      • Configuring Trusted Certificates
      • Installing an LDAP SSL Certificate
      • Setting up the LDAP Server
      • Signing a Certificate
      • Validating Refer Header in POST Requests
      • HTTP to HTTPS URL Migration Utility
    • Report Manager
      • Install Third-Party Reporting Services
        • Oracle Reports 11g
        • Crystal Reports Server 2013 and 2011
        • Crystal Reports Server 2008 V1
        • Crystal Reports Server Embedded 2008 V2 and V3
        • Crystal Reports XI
        • Crystal Reports Server Enterprise XI
        • Crystal Reports 9
        • Microsoft SQL Server 2012 Reporting Services
        • MS SQL Server 2008 Reporting Services
        • MS SQL Server 2005 Reporting Services
        • Accela Report Writer
      • Set Up the Reports Directory
      • Add Report Security Parameters
      • Optional Report Setup
    • Manage Masks for Sequenced Numbers
    • Alerts
      • Configure Server Constants
      • Set Up Timed Alerts
      • Sample Oracle SQL Insert Statements
    • Third-Party Databases and EMSE APIs
      • Configure Multiple Data Sources
      • Samples of Scripting
    • Manage Announcements
    • Time-out Settings
      • Session Time-out Setting
      • Database Connection Time-out Setting
      • Transaction Time-out Setting
      • EDMS Time-out Setting
      • External APO Time-out Setting
      • Cache Time-out Setting
  • System Planning Guide
    • Civic Platform System Planning Guide
    • Overview
      • On-Premise Solutions
      • Civic Platform
      • Add-on Products
      • Interfaces
    • Network Topology
      • Small Size Sample Topology
      • Medium Size Sample Topology
      • Large Size Sample Topology
    • Supported Environments
      • Hardware Requirements
      • Supported Operating Systems
      • Supported Third-Party Products
      • Detailed Server Specifications Example
    • Network Ports
    • Database Guidelines
  • Installation Guide
    • Civic Platform Installation Guide
    • Getting Started
      • Introduction
        • Civic Platform Components
        • Planning Your Civic Platform System Deployment
        • Planning Civic Platform Installation
      • Preparing the Environment
        • Hardware and Software Requirements
        • Set up multi-homed servers
        • Installing the Database
        • Remote Installation
        • Installing ColdFusion MX 7.0
      • Preparing Configuration Settings
        • Configuration Checklist
        • Backing Up Civic Platform
        • Renaming Your Configuration Folder
    • Installing Civic Platform Components
      • Installation
        • Base Civic Platform Environment
        • Manually Upgrading the Civic Platform Database
        • Installing the Latest Application Code
      • Installation Directory Structure
        • Top Level Directory Structure
        • Second Level Directory Structure
        • Registry Entries
        • Services
      • Post Installation Configuration
        • Importing the License Key
        • Starting Windows Services
        • Changing the Default Administrator Passwords
        • Configuring the Heartbeat Interval
        • Clearing the Server Cache for Load-Balanced Servers
        • Importing Security Certificates
        • Configuring MultiRefs in Result Sets
        • Enabling the Facebook Integration
        • Configuring the Sent From Email Address for Trust Account Notifications
        • Configuring Exchange Server Permissions
      • Installation Maintenance
        • Modifying or Repairing an Installation
        • Removing a Civic Platform Installation
      • Troubleshooting
        • Error 1603, 1638
        • Error 1628, 1607, 1618
        • Disk Out of Space
    • Additional Server Tools
      • SMS Adapter
        • SMS Adapter Requirements
        • Deploy the Web Service
        • Configure the Web Service
        • Test the Web Service
      • Ad Hoc Report Tool
        • Ad Hoc Report Tool Requirements
        • Install Ad Hoc Report Tool
        • Configuring the Ad Hoc Reporting Service
        • Deploying Ad Hoc Reports into Another Environment
      • Installing Oracle 11g OCI Driver Configuration Tool
        • Running the Oracle OCI Driver Configuration Tool Installer
        • Modifying an Oracle OCI Driver Configuration Tool Installation
        • Removing an OCI Driver
      • Upgrading the Database for Nearby Query Support
        • Nearby Query Prerequisites
        • Running the Nearby Query Installer
      • Multi-database Batch Job Servers
        • Multi-database Batch Job Server Requirements
        • Configure Multi-database Batch Job Servers
    • Setting Up Civic Platform Clients
      • Browser Settings
        • Setting ActiveX Controls
        • Pop-up Blocker Settings
        • Language Settings
        • Trusted Sites and Zones Settings
        • Installing Security Certificates
      • Electronic Document Review Client Installation
        • Required Software and Configuration
        • Installing the Accela Electronic Document Review (AEDR) Client
        • Installing the ComparA Client
        • Configuring Adobe Acrobat
        • Migrating Document Comments from Version 7.1.0
      • Accela Document Scan Installation
        • Configuring Your System to Use Accela Document Scan
        • Installing the Accela Document Scan
      • Setting Up a Cashier Station
        • Intended Audience and Environment
        • Requirements
        • Configuring the Cashier Station
        • Setting Up Browser Security Policy
        • Validating the Installation
        • Customizing Endorsement Content
      • Configuring Barcode Scanner
  • Configuration Guide
    • Civic Platform Configuration Guide
    • Introduction
      • Understanding Function Identifications
      • Understanding Standard Choices
    • Working With FIDs and Standard Choices
      • Working with Standard Choices
      • Working with FIDs
    • FIDs and Standard Choices Cross Reference
      • _Administration
        • Civic Platform Setup Portlets
        • Classic Admin Tools
      • Organizations and Users
        • Organization Administration
        • User Group and User Administration
        • Password Security
        • Multiple Agency Administration
      • _Search
        • Configuring Global Search
        • Configuring ‘PERMITS’ Plus Search
        • Configuring Nearby Query
      • _User View
        • Configuring the Civic Platform Console
        • Configuring the Form Layout Editor
        • Accessing QuickQueries
        • Configuring a Logo or Grade Card
        • Configuring Shared Drop-Down Lists
        • Configuring Customized Display
        • Accessing SmartCharts
        • Configuring Reports
      • _System Automation
        • Configuring Security Policies
        • Configuring Autonumbers
        • Configuring Integration with Social Media
        • Configuring Import/Export
        • Configuring Event Manager
        • Spell Checker
      • _People
        • Configuring People Template Fields
        • Configuring Reference Contacts
        • Configuring Licensed Professional Types
      • _Address, Parcel and Owners (APO)
        • Configuring Addresses
        • Configuring Parcels
        • Configuring Common APO and External APO Features
      • _Electronic Document Review
        • Configuring the Check-In Revisions Button
        • Configuring EDR Access
        • Configuring Action Type Choices on the Document Audit Log
        • Configuring EMSE Events to Streamline Workflow
        • EMSE Security Control
      • _Workflow
        • Workflow Administration
        • Configuring Daily Workflow Management Tab
      • _Record Management
        • Record Type Administration
        • Configuring ASI and ASI Tables
        • Synchronizing Reference Data with Records
        • Configuring Record Access
        • Creating Records
        • Deleting Records
        • Filtering Records
        • Configuring Associations with Records
        • Accessing the Record Detail Audit Log
      • _Calendars
        • Calendar Administration
        • Configuring Calendars
      • Communication Manager
        • General Settings
        • Account Settings
        • Message Settings
      • _Accounting
        • Fee Item Administration
        • Managing Fees in Records
        • Configuring Payments
        • Configuring Invoice Options
        • Configuring Trust Accounts
        • Configuring Cashier Workstation
        • Configuring Valuation Calculation
        • Configuring Void and Refund Reason Options
      • _Time Accounting Tracker
        • Time Accounting Administration
        • Configuring a List of Agency Vehicles
        • Configuring the Time Accounting Portlet
        • Adding Time Accounting Entries in Inspections and Workflow
      • _Streamlining Data Processing
        • Accessing Expression Builder
        • Configuring Conditions
        • Configuring Sets
        • Configuring Audit Log
        • Configuring the Batch Engine
      • _Land Management
        • Configuring Structures and Establishments
        • Configuring Enforcement and Case Management
        • Configuring Plan Review
        • Configuring Inspections
        • Configuring Right of Way Management
      • _Asset Management
        • Configuring Assets
        • Configuring Part Inventory
        • Configuring Work Orders
        • Configuring Asset Condition Assessments
        • Configuring PM Schedules
      • _License and Case Management
        • Configuring License Renewal
        • Configuring Expired Licenses and Insurance Coverage Verific...
        • Configuring Licensed Professional Providers
        • Configuring Education
        • Accessing Continuing Education Records
        • Accessing Examination Records
        • Configuring Reasons of Rescheduling or Cancelling Examinati...
      • Citizen Access Administration
      • _Internationalization and Localization
        • Enabling Internationalization and Localization
        • Supporting I18N Addresses Fields
        • Configuring Phone Number Country Codes
        • Setting ASI Fields to Right Justification
        • Setting Report Language Preferences
    • Standard Choices and FIDs References
      • Standard Choices Reference
        • AA_EDMS_DISALLOWED_FILE_TYPES
        • ACA_AGENCY_EMAIL_REGISTRATION_TO
        • ACA_AUTO_ASSIGN_INSPECTOR
        • ACA_CACHE_CONFIG
        • ACA_CONDITION_AGENCY_USER
        • ACA_CONFIGS
        • ACA_CONFIGS_LINKS
        • ACA_CONFIGS_TABS
        • ACA_CONNECT_LICENSE_AUTO_APPROVED
        • ACA_EMAIL_TO_AND_FROM_SETTING
        • ACA_EMAIL_REGISTRATION_TO
        • ACA_EMAIL_REGISTRATION_FROM
        • ACA_FILTER_CAP_BY_LICENSE
        • ACA_PAGE_PICKER
        • ACA_SECURITY_SETTING
        • ACA_SPELL_CHECKER_ENABLED
        • ADHOC_REPORT_DB_VIEW
        • ADDRESS_TYPE
        • ADDRESSSET_SCRIPT_LIST
        • AGENCY_EMAIL_REGISTRATION_TO
        • ALLOW_NEGATIVE_FEE_TRANSFER_AS_CREDIT
        • ALLOW_PAYMENT_OF_FUTURE_FEES
        • ALLOW_SHARED_DROPDOWN_LIST
        • ALLOW_STANDARD_DUPLICATE_FILENAME
        • APO_ATTACHMENT_SELECTION
        • APO_CHECK_DUPLICATE
        • APO_SUBDIVISIONS
        • APO_SUBDIVISIONS_LOTS_[subdivision name]
        • APOSE_SYNCHRONIZE
        • APPLICATION_SPEC_INFO_UNIT
        • APPLICATION_STATUS_REASON
        • APPLICATION_TYPE_SECURITY_FID
        • APPLY_ SYSTEM_ DEFAULT_ FORMAT
        • ASI_ALIGNMENT_OPTIONS
        • ASI_CONFIGS
        • ASI_EDIT_CONTROL_SYSTEM_LEVEL
        • ASSET_CALENDAR_BUILD_INDEX_DURATION
        • ASSET_GROUP
        • ASSET_TREE_NODE_CONFIG
        • ASSET_SIZE_UNIT
        • ASSET_USAGE_UNIT_TYPE
        • AUDITSET_INSPECTION_SCRIPT_LIST
        • AUDITSET_SCRIPT_LIST
        • AUTHORIZED_SERVICE
        • AUTO_GENERATE_RECEIPT
        • AUTO_INVOICE_MODULE
        • AUTO_OPEN_CASH_DRAWER
        • AUTO_PAY_TRUST_ACCOUNTS
        • AUTO_SYNC_PEOPLE
        • BATCH_INVOICE_REPORT
        • BATCH_JOB_PM_ADVANCE_PERIOD
        • BATCH_JOB_RESULT
        • BATCH_JOB_RETRY
        • BATCH_JOB_SCHEDULE_FREQUENCY
        • BATCH_JOB_SCHEDULE_TYPE
        • BATCH_JOB_SERVER
        • BATCH_JOB_SERVICE_CATEGORY
        • BATCH_JOB_STATUS
        • BATCH_JOB_TYPE
        • BUDGET_ACCOUNT
        • CALENDAR_BLOCK_SIZE
        • CALENDAR_BLOCK_UNIT
        • CALENDAR_SETTING
        • CAP_CHILD_DOCUMENT
        • CAP_CREATE_SETTINGS
        • CAP_DETAIL_ICON_FILE_FORMATS
        • CAP_RETAIN_FEESCHEDULE
        • CAPSET_SCRIPT_LIST
        • CASH_DRAWER_STARTING_ENDING_BALANCE
        • CASHIER_STATION
        • CENSUS_BUREAU_CONSTRUCTION_TYPE_CODE
        • CLONE_REFERENCE_CONDITION
        • COMMUNICATION_SMS_PROVIDERS
        • COMPLAINT REFERRED SOURCE
        • COMPLAINT REFERRED TYPE
        • CONDITION_PRIORITIES
        • CONDITION TYPE
        • CONDITIONS_OF_APPROVALS
        • CONTACT_ACROSS_AGENCIES
        • CONTACT_ADDRESS_TYPE
        • CONTACT_PREFERRED_CHANNEL
        • CONTACT RELATIONSHIP
        • CONTACT TYPE
        • CONTACT_TYPE_ENABLE
        • CONTENT_TEMPLATE_LIST
        • CONTINUING_EDUCATION_REQUIRED_HOURS
        • CONTINUING_EDUCATION_WORKFLOW_TASK_STATUS
        • CONV_FEE
        • COPY_DOCUMENTS_FROM_AMENDMENT
        • COST_FACTOR
        • COUNTRY
        • CREATE_NEW_INSPECTION_WHEN_RESCHEDULE
        • CREATE_NEW_ITEM_DEFAULT_SIZE
        • CREATE_NEW_ITEMS
        • CUSTOMIZED_TRACKING_NBR
        • DATA_MANAGER_MAX_RECORD_NUMBER
        • DEBUG
        • DEFAULT_LIST_ROWS
        • DEFAULT_HOUSING_UNITS
        • DEFAULT_NUMBER_BUILDINGS
        • DEFAULT_JOB_VALUE
        • DEFAULT_TEMPLATE
        • DEFAULT_USER_LOGIN_ID
        • DEPARTMENT_PICKER_TYPE
        • DEPOSIT_FOR
        • DISABLE_APO_TEMPLATE_DATA_VALIDATION
        • DISABLE_CITY_STATE_DEFAULT
        • DISABLE_EXPAND_RECORDSET
        • DISABLE_FEE_CALC_FACTOR_DROPDOWN_FOR_MODULES
        • DISABLE_GIS_NEARBY_QUERY
        • DISABLE_GIS_NEARBY_QUERY
        • DISABLE_RECORDLIST_DEFAULT_MODULE
        • DISABLE_SHOW_SCHEDULED_INSPECTION_DATE
        • DISABLE_TASK_DASHBOARD_DEFAULT_MODULE_FILTER
        • DISABLED_AEDR_CHECK
        • DISPLAY_INSPECTION_COMMENT_IN_ACA
        • DISPLAY_RECORD_DOCUMENTS (INSPECTION)
        • DISPLAY_RECORD_DOCUMENTS_BY_TYPE
        • DISPOSITION
        • DOCUMENT_AUDIT_ACTION_TYPES
        • DOCUMENT_CONDITION_TYPE_FILTER
        • DOCUMENT_REVIEW_STATUS (User-defined Name)
        • DOCUMENT_STATUS (User-defined Name)
        • E_CODES
        • EDMS
        • EDMS_FUNCTION (User-defined Name)
        • EDUCATION_DEGREE
        • E-MAIL_PAYMENT_NOTICE_DISABLE
        • EMSE_Settings
        • ENABLE_80_UI
        • ENABLE_ADD_MULTIPLE_CONDITIONS
        • ENABLE_ADOBE_PDF_PRINTER
        • ENABLE_AMO_ONLINE_REPORT
        • ENABLE_ANONYMOUS_REPORT
        • ENABLE_AUTO_POPULATE_PARCEL_OWNER
        • ENABLE_CAP_TYPE_ALIAS
        • ENABLE_CONDITION_RESOLVED_DATE
        • ENABLE_CONTACT_ADDRESS
        • ENABLE_CONTACT_ADDRESS_VALIDATION
        • ENABLE_CONTACT_TYPE_FILTERING_BY_MODULE
        • ENABLE_CONTACT_TYPE_SECURITY
        • ENABLE_DISPLAY_ISLAMIC_CALENDAR
        • ENABLE_EMSE
        • ENABLE_EMAIL_NOTIFICATION_PROMPT
        • ENABLE_EXPIRED_LICENSE
        • ENABLE_EXPRESSION_AND_SCRIPT_CACHE
        • ENABLE_MERCHANT_ACCOUNT_BY_MODULE
        • ENABLE_MULTIPLE_CONDITION_GROUP_FOR_TYPE
        • ENABLE_ORIGINAL_VALUATION_CALCULATOR
        • ENABLE_PARCEL_ENDORSEMENT
        • ENABLE_PAYMENT_ENDORSEMENT
        • ENABLE_PERMITS_PLUS_SEARCH
        • ENABLE_SELECT_ADDRESS_OWNER_AFTER_PARCEL
        • ENABLE_SELECT_PARCEL_OWNER_AFTER_ADDRESS
        • ENABLE_THE_DISPLAY_OF_SECURITY_ANSWER
        • ENFORCEMENT DEFENDANT EYE COLOR
        • ENFORCEMENT DEFENDANT HAIR COLOR
        • EPaymentAdapter
        • EVENT_ACTION
        • EVIDENCE_DISPOSITION
        • EVIDENCE_LOCATION
        • EVIDENCE_TYPE
        • EVIDENCE_UNITS_MEASURE
        • EXAM_CSV_FORMAT
        • EXAMINATION_WORKFLOW_TASK_STATUS
        • EXPIRATION_INTERVAL_UNITS
        • EXPIRATIONDATE_DISPLAY_FLAG
        • EXPORT_MAX_RECORDS
        • EXTERNAL_ADDRESS_SOURCE
        • EXTERNAL_CONTACT_ADDRESS_SOURCE_[SOURCE NAME]
        • EXTERNAL_DOC_REVIEW
        • EXTERNAL_OWNER_SOURCE
        • EXTERNAL_PARCEL_SOURCE
        • EXTERNAL_PROVIDER_ADAPTER
        • EXTERNAL_REVIEWERS
        • FEE_QUANTITY_ACCURACY
        • FILE_UPLOAD_BEHAVIOR
        • FIND_APP_DATE_RANGE
        • FIND_TIME_ACCOUNTING_LOGGED_DATE_RANGE
        • FISCAL_YEAR_START
        • FOOD_FACILITY_INSPECTION
        • FULL_PAY_ALLOCATION_OPTIONS
        • GENDER
        • GIS_ATTACHMENT_SELECTION
        • GIS_BUFFER_DISTANCE
        • GIS_NEARBY_QUERY_LIMITATION
        • GIS_PROX_ALERT_TRIGGERS
        • GLOBAL_SEARCH_BUILD_INDEX_ENTITIES
        • GLOBAL_SEARCH_MAX_COUNT
        • GLOBAL_TRUST_ACCOUNT
        • GRACE_PERIOD_INTERVAL_UNITS
        • HEARING BODY
        • HEARING LOCATION
        • HEARING MAX TIME
        • I18N_ADDRESS_FORMAT
        • I18N_SETTINGS
        • INDIVIDUAL_CONTACT_MATCH_CRITERIA
        • INSPECTION_CATEGORY
        • INSPECTION_DISTRICT_ON_PARCEL
        • INSPECTION_RESULT_CSV_FORMAT
        • INSPECTION_ROUTE_TYPE
        • INSPECTION_SETTING
        • INSPECTION_UNIT_NUMBER_VALUES
        • INSPECTIONS_BY_UNIT
        • INSPECTOR_AUTO_ASSIGN_CRITERIA
        • INSPECTOR_WORKLOAD_CALENDAR_TIME
        • KEEP_COMPLETED_INSPECTION_ACTIVE
        • LICENSE_TYPE
        • LICENSED_PROF_ACTIVE_STATUS
        • LICENSED_PROF_EXPIRE_STATUS
        • LICENSED_PROFESSIONAL_TYPE
        • LIMIT_WORKSTATION_ACCEPT_PAYMENT
        • LOAD_TO_RECORD_PORTLET
        • LOGO_TYPE_CATEGORY
        • LOCATION_TYPE
        • LONG_TERM_TIME_TRACKING
        • LOOKUP_TABLE_PAGE_SIZE
        • MASKS
        • MASTER_SCRIPT_DEFAULT_VERSION
        • MAX_ATTACHMENT_SELECTION_NUMBER
        • MEETING_BODY
        • MEETING_LOCATION
        • MEETING_MAX_TIME
        • MEETING_NOTIFICATION_OUTLOOK_REMINDER
        • MEETING_REASON_COMMENT
        • MEETING_TYPE_STATUS_GROUP
        • MEETING_TYPE_STATUS_{Group Name}
        • MODULE_AUDIT_FREQUENCY
        • MULTIPLE_APO_GIS_SELECTION
        • MULTIPLE_LICENSE_PROFESSIONAL
        • MULTI_SERVICE_SETTINGS
        • NEW_SPEAR_FORM_ENABLE
        • ONE_INVOICE_FOR_ALL_CAPS
        • ONLINE_PAYMENT_MAX_AMOUNT
        • ONLINEPAYMENT_WEBSERVICE_URL
        • ORGANIZATION_CONTACT_MATCH_CRITERIA
        • PARCELSET_SCRIPT_LIST
        • PART_CALCULATE_TYPE
        • PARTIAL_CAP_CONDITION_ENABLE
        • PARTIALLY_COMPLETED_CAP_PURGE_DAYS
        • PARTS_ALLOW_NEGATIVE_QUANTITY
        • PASSWORD_CALCULATION_SCORE
        • PASSWORD_POLICY_SETTINGS
        • PAYMENT_CREDITCARD_TYPE
        • PAYMENT_CHECK_ACCOUNT_TYPE
        • PAYMENT_CHECK_TYPE
        • PAYMENT_GROUP
        • PAYMENT_PROCESSING_DEFAULT_METHOD
        • PAYMENT_PROCESSING_METHOD
        • PAYMENT_PROCESSING_RECORD_RECEIPT
        • PAYMENT_RECEIVED_TYPE
        • PAYMENT_REMITTER_CONTACT_TYPE
        • PENALTY_FEE_FUNC
        • PENALTY_INTERVAL_UNITS
        • PHONE_NUMBER_IDD
        • PHONE_NUMBER_IDD_ENABLE
        • POINT_OF_SALE_FEE_SCHEDULE
        • POINT_OF_SALE_TYPE
        • POPULATE_CURRENT_USER_TO_APPLICANT
        • PRIORITY
        • PRODUCTION_UNIT_TYPE
        • PROFESSIONALSET_SCRIPT_LIST
        • PROX_ALERT_ACTION
        • PROXIMITY ALERT DISPLAY GIS map viewer
        • RACE
        • RANDOM_AUDIT
        • REASON_FOR_RESCHEDULING_CANCELLING_EXAMINATION
        • RECENTLY_HISTORY_SIZE
        • REF_ADDRESS_TYPE
        • REFERENCE_CONTACT_RELATIONSHIP
        • REFUND_PAYMENT_REASON
        • REGIONAL MODIFIER
        • RELATED_CAP_SUMMARY
        • RELATED_RECORDS_DEFAULT_VIEW
        • RELATED_CAP_CONFIG
        • REMOVE_PAY_FEE
        • REMOVE_REQUIRED_IN_ADMIN_CONDITIONS
        • REMOVE_REQUIRED_IN_DAILY_CONDITIONS
        • REPORT_CRITERIA_LANGUAGE
        • REPORTS_FROM_GIS_OBJECTS
        • REPRINT_REASONS
        • ROUTE_OPTIMIZER_PROVIDER
        • ROWM_CONDITIONS
        • ROWM_INTEGRATION
        • SALUTATION
        • SESSION_TIMEOUT
        • SG-PERCENTAGE_ EXCLUDE_ INVOICED_ FEE
        • SINGLE_INVOICE_REPORT
        • SOCIAL_MEDIA_SETTINGS
        • SPELL_CHECKER_ENABLED
        • SSO_ADAPTER
        • STANDARD_WEB_FONTS
        • State/Province (User-defined Name)
        • STATES
        • STATUS_OF_CONDITIONS_OF_APPROVAL
        • STREET DIRECTIONS
        • STREET SUFFIXES
        • STRUCTURETYPE
        • STRUCTURE_APO_ASSOCIATION
        • STRUCTURE_CAP_ASSOCIATION
        • STRUCTURE_ESTABLISHMENT_APO_ASSOCIATION
        • STRUCTURE_ESTABLISHMENT_LAND_USE
        • STRUCTURE_ESTABLISHMENT_STATUS
        • TEMPLATE_EMSE_DROPDOWN
        • TEMPLATE_TEXT_PARAMS
        • TIME_ACCOUNTING_SETTINGS
        • TIME_MODULES
        • TRUST_ACCOUNT_ADMINISTRATOR
        • TRUST_ACCOUNT_ONLY
        • UNIT DESC
        • UNIT TYPES
        • UPDATE_REFERENCE_CONDITION
        • USE_GIS_REST_API
        • USER_DISCIPLINES
        • USER_DISTRICTS
        • VAL_CALC_BY_RECORD_TYPE
        • VALUATION_CALCULATOR_VERSION
        • VEHICLE
        • VIRTUAL FOLDERS (User-defined Name)
        • VOID_INVOICE_REASON
        • VOID_PAYMENT_REASON
        • WITHOUT_INSPECTION_TIME
        • WO_TASK_DURATION_UNIT
        • WO_TASK_DURATION_SAME_AS_DEFAULT
        • WO_CLOSE_CHECK_TASK
        • WORKFLOW_FIDS
        • WORKFLOW_CONFIGS
      • Function IDs Reference
        • 0004-Admin Users
        • 0005-Reference Property Parcels
        • 0006-Reference Property Addresses
        • 0008-Reference Licensed Professionals
        • 0025-Admin Workflow Email Settings
        • 0026-Admin Workflow Email Messages
        • 0027-Workflow Email Override
        • 0036-Admin Workflow Processes
        • 0043-Tickler
        • 0044-User Preferences
        • 0045-Admin Organizational Hierarchy
        • 0047-Admin Fee Payment Periods
        • 0048-Reference Hearing Locations
        • 0049-Reference Hearing Bodies
        • 0050-Reference Hearing Calendar (old)
        • 0054-Admin Condition Types
        • 0055-Admin Condition Status
        • 0056-Admin Condition Reference
        • 0057-Reference Condition Parcels
        • 0058-Admin Workflow Condition Validation
        • 0059-Admin Fees Valuation Calculation
        • 0060-Admin Fees Regional Modifier
        • 0061-Admin SmartChoice Code
        • 0063-Admin Workflow Task Status
        • 0065-Admin Application Types
        • 0068-Admin Fee Item Sets
        • 0069-Reference Condition Addresses
        • 0070-Reference Condition Licensed Professionals
        • 0071-Admin Workflow Final Inspection
        • 0072-Admin App Spec Info
        • 0073-Admin Application Renewal Info
        • 0074-Admin License Fee Payment Period
        • 0075-Admin License Types
        • 0076-Accela Events
        • 0077-Admin Event Setup
        • 0078-Admin Event Script Setup
        • 0079-Admin Event Script Test
        • 0080-Admin Rbizdomain Maintenance
        • 0081-Admin Calendar Events
        • 0082-Reference Structure
        • 0083-Reference Structure Template
        • 0084-Reference People Contact
        • 0085-Admin APO Template
        • 0086-Admin Agency Online Help
        • 0087-Accela Online Help
        • 0088-Admin People User Defined Attributes
        • 0089-Reference Property Owners
        • 0092-Accela Functions
        • 0093-Accela Release Versions
        • 0094-Accela Agency
        • 0095-Accela Agency Functions
        • 0096-Admin User Groups
        • 0097-Admin Workflow Review Activity
        • 0098-Reference Standard Comments
        • 0099-Admin Oracle Reports
        • 0106-Admin Batch job
        • 0107-Admin GIS Service
        • 0108-Admin Document Type
        • 0109-Reference Genealogy Split/Merge
        • 0110-Reference Owner Condition
        • 0111-Admin GIS Dynamic Themes
        • 0112-Admin Workflow
        • 0115-Reference Calendar Structure
        • 0116-Admin Calendar Structure Blockout
        • 0117-Admin Calendar Inspection Blockout
        • 0118-Admin GIS Search Tools
        • 0119-Admin Citation Number Generator
        • 0120-Accela Login Page Navigation Link Maintenance
        • 0121-Admin Agency Announcements
        • 0122-Accela System Announcements
        • 0123-Admin Inspection Result Group
        • 0124-Admin Inspection Guide Sheet
        • 0125-Admin Inspection Guide Sheet Group
        • 0127-Admin Application Status Group
        • 0128-Accela User Profile Replace Password
        • 0129-Admin GIS Feature
        • 0130-Admin GIS Establish Genealogy
        • 0131-Admin Find App (Custom)
        • 0133-Admin Inspection Type Sets
        • 0134-Admin-Message-General
        • 0135-Admin-Message-Supervisor
        • 0136-Admin Application General Profile
        • 0137-Admin Filter View
        • 0139-Admin-DataFilter/QuickQuery
        • 0142-Admin Agency Security Policies
        • 0143-Admin Workflow Task Spec Info
        • 0144-Admin Agency Dynamic Menu
        • 0145-Admin Report Management
        • 0146-Admin Folder Admin
        • 0147-Accela DB Admin
        • 0148-Admin Report Admin
        • 0149-Admin Universe Admin
        • 0150-Admin Workload and Skillset
        • 0151-Admin Alert and Rules
        • 0152-Admin IntelliScript
        • 0153-Reference GIS Proximity Alerts
        • 0154-Reference Workflow Proximity Alerts
        • 0155-Admin Label Configuration
        • 0156-Admin SmartChart Configuration
        • 0157-Admin SmartChart Query Configuration
        • 0158-Admin Attribute Definition
        • 0159-Admin Attribute Template Definition
        • 0160-Admin AMS Asset Definition
        • 0161-Admin Work Order Costing Item Definition
        • 0162-Admin Work Order Parts Definition
        • 0163-Admin Work Order Tools Definition
        • 0164-Admin Links Portlets
        • 0169-Admin-Work Order Template
        • 0170-Admin-WO Template Costing
        • 0173-WO Template Part
        • 0175-Admin App Spec Info Groups
        • 0179-Admin App Spec Info Subgroups
        • 0180-Admin Workflow Task Spec Info Subgroups
        • 0181-Admin Fees Manage Schedule
        • 0182-Admin GIS Attribute Mapping
        • 0183-Reference Hearing Calendar
        • 0184-Admin Content Customization
        • 0185-Admin V360 Export
        • 0186-Admin V360 Import
        • 0187-Admin Upload Logo Image
        • 0188-Admin Flow Diagram
        • 0190-Manage Trust Account
        • 0191-Update license expiration task
        • 0192-Workflow Report Setting
        • 0193-Report Management Auto Report
        • 0194-Access Structure Conditions
        • 0195-Admin-PM Schedule
        • 0196-Admin-PM Schedule Linked Quick Query
        • 0197-Admin-PM Schedule Linked Asset
        • 0198-Admin-PM Schedule Skipped Asset
        • 0199-Admin-PM Schedule Hold Event
        • 0200-Admin-PM Schedule Maintenance Record
        • 0201-Admin-Generating Work Orders By PM Schedule
        • 0202-Application Type Image
        • 0204-Properties Rename Parcel ID
        • 0205-Admin App Spec Info Table
        • 0206-Admin Fee Decisions
        • 0207-Admin Inspector Districts
        • 0208-Reference Address Condition History
        • 0209-Reference Parcel Condition History
        • 0210-Reference Owner Condition History
        • 0211-Reference Licensed Professional Cond. History
        • 0212-Reference Structure Condition History
        • 0213-Admin AMS Parts Item Location
        • 0214-Admin AMS Parts Vendors and Manufacturers
        • 0218-Admin Auto-Assign Inspection
        • 0219-Admin AMS PM Schedule Location
        • 0220-Admin AMS Address PM Schedule
        • 0221-Admin Console Management
        • 0222-Address Asset
        • 0223-Address Work Order
        • 0224-Active Directory
        • 0226-Reports Manager Admin
        • 0227-Condition Assessment
        • 0229-Admin display Department
        • 0230-Menu Navigation Admin
        • 0231-Admin Inspection Type/Guide Sheet for ODS
        • 0232-Admin display Option/Required column
        • 0234-Workflow Calendar
        • 0235-Inspection Default Value Policy
        • 0236-Inspection Type and Status Security
        • 0237-Attach GIS Object
        • 0239-Activities For People and Property
        • 0240-Reports Manager Admin
        • 0241-Parcel Subdivision and Lot Search
        • 0242-Required for Fee Calculation
        • 0243-GIS Service
        • 0244-Fee Estimation
        • 0245-Long Term Time Tracking
        • 0246-Activities Specific Information
        • 0247-Agency Workday Calendar
        • 0248-Admin-Security Policy-EDMS Access Security
        • 0249-Workflow Edit
        • 0250-People Info Table
        • 0251-Hearing Reason
        • 0252-Asset Type Available CAP Type
        • 0253-Asset GIS Synchronize
        • 0254-WO Task Definition
        • 0255-Manage Asset Type Security
        • 0256-Carrying over Failed Guide Sheet Items
        • 0257-Admin Inspection Calendar
        • 0258-Supervisor Inspection Calendaring
        • 0259-ASI Lookup Table
        • 0260-Expression Builder
        • 0261-ASI Form Layout Editor
        • 0263- Admin Event Calendar (obsolete, replaced by 8483)
        • 0264-Admin Time Accounting Type
        • 0265-Admin Time Accounting User Profile
        • 0266-Admin Time Accounting Group
        • 0267-TSI Form Layout Editor
        • 0268-APO Form Layout Editor
        • 0269-Admin Attribute Form Layout Editor
        • 0270-Sequence Generator
        • 0272-Control Shared Drop Down List in Admin
        • 0273-ASI Table Drill Down
        • 0274-Rating Type
        • 0275-Condition by Group
        • 0276-Address Type Group
        • 0277-Address Type for the reference address
        • 0278-Associate People
        • 0279-Associate Address
        • 0280-Associate Parcel
        • 0281-Supervisor Master Calendaring
        • 0282-Expression Migration
        • 0283-Associated CAP List
        • 0284-Batch Job Maintenance
        • 0285-Batch Job Schedule
        • 0286-Delegate User Management
        • 0288-Enable Inspection Flow
        • 0289-Enable Inspection Milestone
        • 0290-Admin - Standard Comments
        • 0291-Guide Sheet Template Data
        • 0292-Service Management
        • 0294-Structure and Establishment
        • 0295-Reference Structure and Establishment
        • 0296-Structure and Establishment Condition
        • 0297-Structure and Establishment History
        • 0299-Super License Management
        • 0300-License Management
        • 0305-Admin Attribute Table Definition
        • 0306-Work Order Type
        • 0307-Audit Logger Definition
        • 0308-Data Manager Export
        • 0309-Data Manager Import
        • 0310-Admin Education Info
        • 0311-Admin Continuing Education Info
        • 0312-Admin Examination Info
        • 0314-Admin Meeting Calendar
        • 0315-Admin Create New Objects
        • 0316-Reference Contact Condition
        • 0317-Reference Contact Condition History
        • 0318-Administration
        • 0319-Delete ASI and ASIT on existing CAPs
        • 0320-Admin License Verification
        • 0321-Reference Address Copy
        • 0322-Reference Merge Contacts
        • 0323-Disable Licensed Professionals Search
        • 0324-Admin Receipt Print Audit
        • 0326-Define Asset Usage Unit Type
        • 0327-Edit My QuickQuery By Administration
        • 0328-Accessibility Mode
        • 0330-Admin Work Order Costing Group Definition
        • 0331-Trust Account Associated Record
        • 0332-Daily Cost Rate Definition
        • 0333-Condition List Audit Log
        • 0334-Condition Detail Audit Log
        • 0335-Copy or Move Parcel Associated Records
        • 0336-User Calendar
        • 0337-Agency Holiday Calendar
        • 0338-Licensed Professional Document List
        • 0339-Inspection Grade Group
        • 0340-Reference Contact Type Security
        • 0341-Daily Contact Type Security
        • 0342-Parcels GIS Attributes Mapping
        • 0343-Contact Relationship
        • 0344-Show Address on the Contact
        • 0345-Look Up Address on the Contact Address
        • 0346-Workflow Designer
        • 0347-Social Media
        • 0348-AA-AGIS Integration Diagnosis Tool
        • 0349-Contact Management
        • 0350-Regional Settings
        • 0351-Admin Set Type
        • 0352-Professional List
        • 0353-Contact Identity Fields
        • 0354-Custom Dictionary
        • 0355-Reference Contact Relationship
        • 0357-Reference Contact Log
        • 0360-Account Settings
        • 0361-General Settings
        • 0362-Duplicate Contact Address Check
        • 0365-License Certification Info
        • 0366-License Certification Supervisor
        • 0367-Default Clone Options
        • 0368-Reference Contact Document List
        • Filtering Records
        • 0371-Professional List
        • 0374-Data Manager Delete
        • 0375-New UI Admin Access Restricted
        • 0376-Admin Conditions Access Restricted
        • 7800-Report Menu
        • 7801-Ad Hoc Reports
        • 8006-Application Print Permit
        • 8014-Standard Comments and Task List
        • 8020-Condition Full Privileges
        • 8027-Smart Notice
        • 8028-Addresses
        • 8029-Parcels
        • 8030-Owners
        • 8031-Contacts
        • 8032-Licensed Professionals
        • 8033-Additional Information
        • 8034-New Application
        • 8035-Find App
        • 8036-Workflow - 2.5
        • 8038-Valuation Calculation
        • 8039-PermitsPlus Historical Data
        • 8047-Hearings (obsolete, replaced by 8483)
        • 8049-Batch Job (old)
        • 8068-Find App (simple search)
        • 8073-App Spec Info
        • 8074-Set Header Maintenance
        • 8075-Set Detail Maintenance
        • 8078-New Business License Application
        • 8079-Business Licenses Expiration Info
        • 8081-Project Maintenance/Navigation
        • 8085-Inspection Email Notification
        • 8090-Workflow Supervisor
        • 8093-Staff Search
        • 8097-Manual Application Number Option
        • 8098-Agency Switch
        • 8099-Inspection Calendar Override Authority
        • 8102-People User Defined Attributes
        • 8103-Structure Tracking
        • 8104-Assess Fees
        • 8105-User Defined Parcel Attribute
        • 8106-Void Application
        • 8107-Cashier-Supervisor
        • 8108-Cashier Payment
        • 8110-Application Comment
        • 8112-Application Cloning
        • 8113-Standard Comments
        • 8114-ADS New Non-Electronic Documents (old)
        • 8115-ADS Document List (old)
        • 8116-V360 Reports
        • 8119-GIS Service
        • 8120-ADS Non-Electronic Documents (old)
        • 8121-Set Payment
        • 8122-Batch Job
        • 8130-Parcel Genealogy
        • 8132-Workflow
        • 8133-Workflow Task Assignments
        • 8134-Set Workflow Status Change
        • 8135-Include Insp. History in Workflow History
        • 8137-Calendar Structure
        • 8138-Condition Limit Access by Dept
        • 8140-Limit Assignments by Dept
        • 8141-Application Status
        • 8142-Application Status History
        • 8143-Inspection Scheduling
        • 8144-Inspection Results Supervisor
        • 8145-Inspection Results
        • 8146-Inspection Route Sheet
        • 8147-Inspection Assignments
        • 8148-Create From GIS
        • 8149-Inspection Guide Sheet
        • 8150-Find App (Custom)
        • 8151-Messages
        • 8152-WO/SR Group Update
        • 8153-ADS Document Upload (old)
        • 8154-Application Hierarchy
        • 8155-Department Manager
        • 8157-Application Custom Header
        • 8161-Properties Section Township Range
        • 8162-Application Limit Access by App Type
        • 8163-Real Estate Work Request
        • 8164-Real Estate Certification Package
        • 8165-Real Estate Relocation Displace
        • 8166-Real Estate Tract-Component Relationship
        • 8167-ADS Document Delete (old)
        • 8168-Agency Dynamic Menu
        • 8169-Real Estate Service Request
        • 8170-Real Estate Vendor Work Order
        • 8171-Real Estate Tract-NFI Relationship
        • 8172-Real Estate Department Financials
        • 8173-Real Estate Project Financials
        • 8174-Real Estate Component Financials
        • 8175-GIS Objects
        • 8176-GIS Area Usage
        • 8177-Report Management
        • 8178-Report Runner
        • 8179-Report Scheduler
        • 8180-Report Writer
        • 8181-Report Object Writer
        • 8182-GIS Proximity Alerts
        • 8183-Application App Spec Info Groups
        • 8184-Set App Spec Info
        • 8185-Set Task Spec Info
        • 8186-Workflow Task Activation
        • 8187-Inspection GIS Route Optimization
        • 8188-SmartChart Display
        • 8189-Asset Data Management
        • 8190-Work Order Management
        • 8191-Work Order Costing
        • 8192-Work Order Parts
        • 8193-Work Order Tools
        • 8194-Work Order Scheduled Work Orders
        • 8195-SmartChart Viewer
        • 8196-SmartChart GIS
        • 8197-Real Estate FDA Exceptions
        • 8198-Tract Financials Summary
        • 8201-Daily Asset Location
        • 8202-Daily Asset Relationship
        • 8203-Daily Record Asset
        • 8206-Daily-Work Order Close
        • 8207-Workflow Ad Hoc Tasks - 5.2
        • 8208-Autopopulate APO Data from GIS
        • 8209-Single Portlet Data Summary
        • 8210-Workflow My Task List
        • 8211-List Driven SmartChart
        • 8212-Upload EDMS Attachment
        • 8213-Download EDMS Attachment
        • 8214-View EDMS Attachment List
        • 8215-GIS Genealogy
        • 8216-Citizen Fee Update
        • 8217-Fees Credit Card Payment
        • 8218-Citizen User Profile Join Organization
        • 8219-Citizen User Profile
        • 8220-Citizen User Profile Agency Spec Info
        • 8221-Citizen User Profile Organization
        • 8222-Citizen User Profile Organization Supervisor
        • 8223-Citizen Admin
        • 8224-Citizen Admin Supervisor
        • 8227-PermitsPlus Search Address
        • 8228-Reports Link
        • 8229-Hearings (obsolete, replaced by 8483)
        • 8230-Search Applicant
        • 8231-Set Current User
        • 8232-Get Parcel And Owner
        • 8233-Search Parcel
        • 8234-Get Address And Owner
        • 8235-Search Owner
        • 8236-Related CAPs-Search
        • 8238-Payment History
        • 8240-Delete EDMS Attachment
        • 8241-Inspection New Inspection
        • 8242-Workflow Calculate Percent Complete
        • 8243-Daily Flow Diagram
        • 8244-Daily-Print Single CAP Detail
        • 8249-Turn Off the Inspection Tab in CAP List
        • 8250-Search My Tasks
        • 8251-Cashier Session
        • 8253-Showing GIS X/Y Locator
        • 8255-Update Inspection Required/Optional Property
        • 8259-Cashier Session Supervisor
        • 8260-Change Due
        • 8261-Open Cash Drawer
        • 8262-Daily-Asset PM Schedule List
        • 8264-Create from Model
        • 8265-Model Maintenance
        • 8266-Check reference object condition
        • 8267-Enable Payment by Trust Account
        • 8268-Display Option/Required of the Inspection
        • 8269-Customize Content
        • 8270-App Spec Info Table
        • 8271-Fees Recalculate Fees
        • 8272-Application Condition History
        • 8273-Parts Inventory
        • 8274-Part Transaction-Issue
        • 8275-Parts Supply
        • 8276-Parts Contact
        • 8277-Asset Usage Tracking
        • 8278-PM Schedule Log
        • 8279-New Mechanism to Create Work Order
        • 8280-Linking Work Order to PM Schedule
        • 8281-Inspector Districting
        • 8282-Asset Condition
        • 8285-Show Cashier ID on Payment
        • 8286-Fees Print Receipt Summary
        • 8287-Auto-Assign Inspection
        • 8288-Fees Point Of Sale
        • 8289-Fees Point Of Sale Refunds
        • 8290-Calculate Asset Depreciation
        • 8291-Jetspeed Console Customization
        • 8292-Create Multiple Related CAPs
        • 8293-Open New Related CAP in SPEAR
        • 8294-Asset Document Look up
        • 8295-Real Estate Land Acquisition Summary
        • 8296-Cash Drawer
        • 8298-LocationQuery
        • 8299-Daily-ODS Inspection Gaps
        • 8300-Inspections by Unit Number
        • 8301-Using Credit Card For Payment
        • 8302-Using Check For Payment
        • 8303-Synchronize Function in APO
        • 8304-Search Credit Card/Check Transaction
        • 8305-Reports Portlet
        • 8307-Reports Menu
        • 8308-Asset Condition Assessment Management
        • 8309-Asset Condition Assessment Observation
        • 8310-Asset Condition Assessment Linked Work Order
        • 8312-Asset Clone
        • 8313-Fee Item Note
        • 8314-Adjusted column
        • 8315-Copy Inspection and Guide Sheet
        • 8317-Workflow Calendar
        • 8318-Adhoc and Workflow Together
        • 8322-Attach GIS Object
        • 8323-Update Related Caps
        • 8324-Create CAP-Validate
        • 8325-Save Work in Progress of CAP
        • 8326-Fee Estimate
        • 8327-Search Select Parcel Function
        • 8329-App Spec Info Supervisor
        • 8330-People Info Table
        • 8331-Create WO From Asset List
        • 8332-Evidence
        • 8333-Void Invoiced But Unpaid Fee
        • 8334-Evidence Supervisor
        • 8335-Application Status Security
        • 8336-Recalculate Production Units
        • 8337-Production History
        • 8338-WO Task tab on Work Order
        • 8339-Maintenance WO Task on Work Order
        • 8340-Application Comments Edit
        • 8341-Auto Pay
        • 8342-Auto Create Trust Account
        • 8343-Copy Guide Sheet
        • 8344-Carrying Over Failed Guide Sheet Items
        • 8345-User Inspection Calendar
        • 8346-Parent Asset Dependency Flag
        • 8347- User Event Calendar
        • 8348-Void Paid Fee
        • 8349-Parcel Set Detail
        • 8350-Edit Parcel Set Members
        • 8351-Parcel Set Create CAPs
        • 8352-Parcel Set Create Conditions
        • 8353-Parcel Set Create Owners
        • 8355-Parcel Set Execute Script
        • 8356-Set Cloning
        • 8357-Set Conditions
        • 8358-Set Comments
        • 8359-Set Scripts
        • 8361-Set Licensed Professionals
        • 8362-Set Owners
        • 8363-Set Contacts
        • 8364-Set Status Change
        • 8365- Inheritable editable
        • 8366-Void Payment
        • 8367-Manage Batch Invoice
        • 8369-User Time Accounting Daily
        • 8370-Set of Sets Detail
        • 8371-Set of Sets Members
        • 8372-Set Analysis
        • 8373-Fee Analysis
        • 8374-Set of Sets Payment
        • 8375-Time Accounting Administrator
        • 8376-Time Accounting Supervisor
        • 8377-Select From Multiple Inspection Groups
        • 8378-Address Set Detail
        • 8379-Address Set Members
        • 8380-Address Set Comments
        • 8381-Address Set Condition
        • 8382-Address Set Execute Script
        • 8383-Licensed Professional Set Detail
        • 8384-Licensed Professional Set Members
        • 8385-Licensed Professional Set Comments
        • 8386-Licensed Professional Set Condition
        • 8387-Licensed Professional Set Execute Script
        • 8388-Reference Address Comments
        • 8389-Reference Licensed Professional Comments
        • 8390-CAP Type picker with Tree
        • 8391-Create Multiple CAPs for Parcels
        • 8393-Payment Processing
        • 8394-Payment History
        • 8395-CAP Summary
        • 8397-ASI Table Delete
        • 8398-Cap Renewal
        • 8399-Asset Rating
        • 8400-Manage Inspection
        • 8401-GIS Address Locator
        • 8402-Asset Associated Part
        • 8403-Multi Agency Switch
        • 8404-Void Payment
        • 8405-Structure and Establishment
        • 8406-Edit Valuation Calculator Unit Cost
        • 8408-Edit Application Status History
        • 8409-Workflow Delete and Assign
        • 8410-Delete CAPs
        • 8411-Cap Summary
        • 8412-Asset Group Update
        • 8413-MyTask - Inspections
        • 8414-Void Payment
        • 8415-Refund Payment
        • 8416-Invoices Management
        • 8417-Enable POS
        • 8418-Work Order Cost Distribution
        • 8419-Delete Workflow History
        • 8420-Daily Education Info
        • 8421-Daily Delete Required Education
        • 8422-Random Audit History
        • 8423-Random audit set
        • 8424-Re-generate/Delete Random Audit Set
        • 8425-Execute Script
        • 8426-Random Audit Supervisor
        • 8427-Claim or Release Task Assignment
        • 8428-Daily Continuing Education Info
        • 8429-Daily Delete Required Continuing Education
        • 8430-Daily Examination Info
        • 8431-Daily Delete Required Examination
        • 8432-User Meeting Calendar
        • 8433-Document Permission Settings
        • 8434-Global Search
        • 8435-Daily - Cashier - Pay More
        • 8436-Daily - Cashier - Apply
        • 8437-Daily - Cashier - Refund
        • 8438-Daily - Cashier - Void
        • 8439-Daily - Cashier - Generate Receipt
        • 8440-Daily - Cashier - Fund Transfer
        • 8441-Initiated Product Info
        • 8442-Inspection History Audit Log
        • 8443-Application Audit Log
        • 8444-Application Status History Log
        • 8445-Daily - Cashier - Pay More
        • 8446-Disable Licensed Professionals Delete
        • 8447-Part Transaction-Receive
        • 8448-Part Transaction-Transfer
        • 8449-Part Transaction-Adjust
        • 8450-Part Transaction-Reserve
        • 8451-Part Transaction-Void
        • 8456-Fee Schedule Drop Down List
        • 8457-Create Free Form Condition
        • 8458-Complete Record and ASI Audit
        • 8459-Specific Record and ASI Audit Log
        • 8460-Delete Related Records
        • 8461-Show Work Order Cost Information
        • 8462-Time Accounting on inspections
        • 8463-Payment Auto Allocation
        • 8464-SSN and FEIN Mask
        • 8465-Deposit Trust Account During the payment
        • 8466-Daily Work Order Costing Group Definition
        • 8467-Schedule Related Inspections
        • 8468-Inspections List Guide Sheet Audit Log
        • 8469-Inspections Detail Guide Sheet Audit Log
        • 8470-Time Accounting on Workflow
        • 8471-Document Audit Log
        • 8472-Disable ADS Document View Button
        • 8473-EDMS Document URL Link
        • 8474-Check-in Permission
        • 8475-Asset Audit Log
        • 8476-Examination Audit Log
        • 8477-Document Review Permission
        • 8478-Document Assign Permission
        • 8479-Deactivate Contacts in Set Contacts
        • 8480-Conditions of Approval
        • 8481-Delete Conditions of Approval
        • 8482-Create a Set in Record List
        • 8483 Meetings
        • 8484-Cost Item Permission
        • 8485-Daily Record Set List
        • 8486-Compare Documents
        • 8490-Record Contact Log
        • 8491-Workflow History Log
        • 8492-Communication List
        • 8493-Consolidated Record Activities
        • 8494-Record Communication List
        • 8495-Show Inspection Submitted Location
        • 8496-Optimize Inspection Route
        • 8497-Result Inspections by CSV
        • 8499-New Document from Scan
        • 8500-Asset Condition Assessment Costing
        • 8501-Display Desired Date Field
        • 8502-Pending Inspection
        • 8503-Attach Record Document to People
        • 8504-Document Checklist
        • 8505-Document Review Comments
        • 8506-Internal User
        • 8507-Edit Record
        • 8508-Print Multiple Documents
        • 8509 - View Workflow Design Link
        • 8600 - PM Schedule Group Update
        • 8601 - Condition Assessments Group Update
        • 9999-Log Out
  • Migration Guide
    • Civic Platform Migration Guide
    • Introduction
    • Accela Database Migration
      • Understanding Database Migration
      • Copying and Setting Accela Environment Parameters
      • Performing a Full Accela Database Migration – Oracle
      • Performing a Full Database Migration – SQL Server
    • Configuration Migration
      • Extracting Configuration Data
      • Migrating to an Oracle Database
      • Migrating to a SQL Server Database
    • Post Migration
    • Migration Scripts
      • Migrating Existing Contacts across Multiple Agencies
    • Data Manager
      • Navigating the Data Manager Panel
      • Exportable and Importable Data Element Information
      • Managing Export Jobs
      • Managing Import Jobs
      • Managing Delete Jobs
      • Importing Data Between Civic Platform Versions (Backward Compatibility)
  • Scripting Guide
    • Civic Platform Scripting Guide
    • Introduction
      • Understanding Events
      • Understanding Master Scripts
      • Understanding JavaScript Scripting Framework
      • Understanding Standard Choice Script Controls
      • Understanding Expression Builder Scripting
    • Event and Script Setup
      • Listing of Events and Master Scripts
      • Working with Events
      • Triggering Events
      • Working with Scripts
      • Associating Events with Scripts
    • Master Scripts
      • Viewing Master Scripts
      • Understanding the EMSE Execution Path
      • Creating a New Script
      • Configuring the Universal Script
      • Configuring Global Variables
      • Adding Custom Functions
    • Using JavaScript with Master Scripts
      • JavaScript Framework Configuration
      • JavaScript File Conventions
      • Script Development and Testing
      • Script Deployment Using the EMSE Tool
      • New Functions in Master Scripts 3.0
    • Script Controls
      • Understanding Script Controls
      • Understanding Script Control Syntax
      • Understanding Criteria (the If Clause)
      • Understanding Actions (the Then Clause)
      • Specifying Script Controls as Standard Choices
      • Understanding Script Control Branching
      • Naming Inspection Result Events
      • Exploring an Object
    • Citizen Access Page Flow Scripts
    • Understanding Citizen Access Page Flow Scripts
      • Using Model Objects
      • Creating a Page Flow Master Script
    • Batch Job Scripting
    • Script Testing
      • Understanding the Script Test Tool
      • Testing an Event and Script Association
      • Running a Script Test
      • Troubleshooting
    • Civic Platform Object Model
      • Discussing the Civic Platform Object Model
      • Understanding Script Return Values
    • Master Script Function List
      • activateTask
      • addAddressCondition
      • addAddressStdCondition
      • addAllFees
      • addAppCondition
      • addASITable
      • addASITable4ACAPageFlow
      • addContactStdCondition
      • addCustomFee
      • addFee
      • addFeeWithExtraData
      • addLicenseCondition
      • addLicenseStdCondition
      • addLookup
      • addParcelAndOwnerFromRefAddress
      • addParcelCondition
      • addParcelDistrict
      • addParent
      • addrAddCondition
      • addReferenceContactByName
      • addressExistsOnCap
      • addStdCondition
      • addTask
      • addTimeAccountingRecord
      • addTimeAccountingRecordToWorkflow
      • addToASITable
      • allTasksComplete
      • appHasCondition
      • applyPayments
      • appMatch
      • appNameIsUnique
      • assignCap
      • assignInspection
      • assignTask
      • autoAssignInspection
      • branch
      • branchTask
      • capHasExpiredLicProf
      • capIdsFilterByFileDate
      • capIdsGetByAddr
      • capIdsGetByParcel
      • capSet
      • checkCapForLicensedProfessionalType
      • checkInspectionResult
      • childGetByCapType
      • closeCap
      • closeSubWorkflow
      • closeTask
      • comment
      • compareInspDateDescfunction compareInspDateDesc(a,b) { retu...
      • completeCAP
      • contactAddFromUser
      • contactSetPrimary
      • contactSetRelation
      • convertDate
      • convertStringToPhone
      • copyAddresses
      • copyAppSpecific
      • copyASIFields
      • copyASITables
      • copyCalcVal
      • copyConditions
      • copyConditionsFromParcel
      • copyContacts
      • copyContactsByType
      • copyFees
      • copyLicensedProf
      • copyOwner
      • copyOwnersByParcel
      • copyParcelGisObjects
      • copyParcels
      • copySchedInspections
      • countActiveTasks
      • countIdenticalInspections
      • createAddresses
      • createCap
      • createCapComment
      • createChild
      • createParent
      • createPendingInspection
      • createPendingInspFromReqd
      • createPublicUserFromContact
      • createRefContactsFromCapContactsAndLink
      • createRefLicProf
      • createRefLicProfFromLicProf
      • dateAdd
      • dateAddMonths
      • dateFormatted
      • dateNextOccur
      • deactivateTask
      • deleteTask
      • editAppName
      • editAppSpecific
      • editBuildingCount
      • editCapContactAttribute
      • editChannelReported
      • editContactType
      • editHouseCount
      • editInspectionRequiredFlag
      • editLookup
      • editPriority
      • editRefLicProfAttribute
      • editReportedChannel
      • editScheduledDate
      • editTaskComment
      • editTaskDueDate
      • editTaskSpecific
      • email
      • emailContact
      • endBranch
      • executeASITable
      • exists
      • externalLP_CA
      • feeAmount
      • feeAmountExcept
      • feeBalance
      • feeCopyByDateRange
      • feeExists
      • feeGetTotByDateRange
      • feeQty
      • getAddressConditions
      • getAppIdByASI
      • getAppIdByName
      • getApplication
      • getAppSpecific
      • getCapByAddress
      • getCAPConditions
      • getCapId
      • getCapsWithConditionsRelatedByRefContact
      • getChildren
      • getChildTasks
      • getConditions
      • getContactArray
      • getContactConditions
      • getCSLBInfo
      • getDepartmentName
      • getGISBufferInfo
      • getGISInfo
      • getGISInfoArray
      • getGuideSheetObjects
      • getInspector
      • getLastInspector
      • getLastScheduledInspector
      • getLicenseConditions
      • getLicenseProfessional
      • getParcelConditions
      • getParent
      • getParents
      • getRefLicenseProf
      • getRelatedCapsByAddress
      • getRelatedCapsByParcel
      • getReportedChannel
      • getScheduledInspId
      • getShortNotes
      • getTaskDueDate
      • getTaskStatusForEmail
      • hasPrimaryAddressInCap
      • insertSubProcess
      • inspCancelAll
      • invoiceFee
      • isScheduled
      • isTaskActive
      • isTaskComplete
      • isTaskStatus
      • jsDateToASIDate
      • jsDateToMMDDYYYY
      • licEditExpInfo
      • loadAddressAttributes
      • loadAppSpecific[4ACA]
      • loadASITable
      • loadASITables[4ACA][Before]
      • loadFees
      • loadGuideSheetItems
      • loadParcelAttributes
      • loadTasks
      • loadTaskSpecific
      • logDebug
      • lookup
      • lookupDateRange
      • lookupFeesByValuation
      • lookupFeesByValuationSlidingScale
      • loopTask
      • Master Script Function List
      • matches
      • nextWorkDay
      • openUrlInNewWindow
      • parcelConditionExists
      • parcelExistsOnCap
      • paymentByTrustAccount
      • paymentGetNotAppliedTot
      • proximity
      • proximityToAttribute
      • refLicProfGetAttribute
      • refLicProfGetDate
      • removeAllFees
      • removeASITable
      • removeCapCondition
      • removeFee
      • removeParcelCondition
      • removeTask
      • replaceMessageTokens
      • resultInspection
      • scheduleInspectDate
      • scheduleInspection
      • searchProject
      • setIVR
      • setTask
      • stripNN
      • taskCloseAllExcept
      • taskStatus
      • taskStatusDate
      • transferFunds
      • updateAddresses
      • updateAppStatus
      • updateFee
      • updateRefParcelToCap
      • updateShortNotes
      • updateTask
      • updateTaskAssignedDate
      • updateTaskDepartment
      • updateWorkDesc
      • validateGisObjects
      • workDescGet
      • zeroPad
    • Master Script Object List
      • Fee
      • genericTemplateObject
      • guideSheetObject
      • licenseProfObject
      • licenseObject
      • Task
    • Example Expression Script
    • Example External Document Review Script
    • JavaScript Primer
      • Understanding Scripts
      • Using Variables
      • Using Expressions
      • Controlling What Happens Next
      • Using Functions
      • Using Objects, Properties, and Methods
  • Glossary
    • Accela Civic Platform Glossary
  1. Home
  2. Administrator Guide
  3. Part 4: Managing Agency Communications and Events

Part 4: Managing Agency Communications and Events

Civic Platform provides functions to configure agency communications.

Related information
Working with Communication Manager
Setting Up Calendars
Social Media Integrations
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