Civic Platform Help
Civic Platform Help
  • What's New
    • 21.1.0 Release Notes
      • Record Type Definition updates for Angular
      • XY GIS Locator button
      • Form Designer for Custom Fields
      • ACA Use Location
    • Enhancements
    • Fixed bugs
    • Database changes
  • Concepts Guide
    • Civic Platform Concepts Guide
    • Introduction
      • Solutions
      • Add-on Products
      • Licensing Models
    • Agencies
      • Understanding Super Agencies and Agencies
      • Sharing Information and Services Across Agencies
    • Organizations
      • Understanding Organization Structures
      • Managing Users
    • User Interface
      • Understanding the Civic Platform Console
      • Understanding Civic Platform Portlets
      • Understanding the Form Portlet Designer
      • Understanding the Form Layout Editor
      • Understanding General Interface Settings
      • Configuring Go To Menus
      • Understanding Agency Branding
      • Accessing the Interface
    • Applications and Records
      • Understanding Applications and Records
      • Understanding Common Record Types
      • Defining Record Types
      • Understanding Record Type Settings
      • Understanding Record Type Associations
    • Accela Solutions
      • Understanding Land Management
      • Understanding Asset Management
      • Understanding Licensing and Case Management
      • Understanding Service Requests
    • Common Services
      • Understanding Reporting
      • Understanding SmartCharts
      • Understanding Audit Logs
      • Understanding Permissions
      • Understanding Task Types
      • Understanding Calendars
      • Understanding Information Access
      • Understanding Communications
      • Understanding Conditions
      • Understanding Contacts
      • Understanding Accounting
      • Understanding Activity Specific Information Groups
      • Understanding Batch Processing
    • Functional Extensions
      • Understanding Expression Builder
      • Understanding the Event Manager and Script Engine
    • FIDs and Standard Choices
      • Understanding Function Identifications
      • Understanding Standard Choices
    • Deployment and Migration
      • Deployment Topologies
      • Migration
    • Custom Adapters
      • Understanding GovXML
      • Understanding Web Services
      • Event Manager and Script Engine
  • User Guide
    • Civic Platform User Guide
    • Civic Platform Access and Usage
      • Overview
      • Exploring the User Interface
        • Getting to Know the Oxygen User Interface
          • Touring the Oxygen UI
          • Accessing Civic Platform from the Oxygen UI
          • Using the Dashboards in the Oxygen UI
          • Launchpad in the Oxygen UI
          • Using Global Search in the Oxygen UI
          • Working with Spaces in the Oxygen UI
        • Getting to Know the V360 User Interface
          • The Vantage 360 (V360) User Interface
          • Preparing Web Browsers for Civic Platform
          • Logging In
          • Changing Your Password
          • Signing Out
          • Setting User Preference
          • Setting Your Home Page
          • Exploring the User Interface
          • Navigating in V360
          • Customizing Record Detail Menus
          • Creating New Items
          • Using Maps
          • Using the Search Features
          • Viewing Record Details
          • Working with List Portlets
          • Working with Form Portlets
      • Understanding Filters (QuickQueries)
      • Viewing Information Across Agencies
    • Records
      • Records Overview
      • Record Header
      • Creating New Records in Oxygen UI and 8.0 UI
      • Creating a Record in the V360 UI
      • Submitting a Partially Completed Record
      • Understanding Application Form Details
      • Deleting Records
      • Managing Record Comments
      • Adding Documents to a Record
      • Assigning Inspection Districts to a Record
      • Viewing Record Information
      • Working with Status History
      • Printing an Application
      • Viewing the Summary page
      • Viewing Inspections on the Summary Page
      • Assigning a Record
      • Creating a Set from the Record List Portlet or Page
      • Closing a Record
      • Managing Alerts
      • Running a Report from a Record
      • Managing Application Record Hearing Agendas
      • Working with Associated PERMITS Plus APDs
      • Examining Record Details
    • Record Relationships
      • Record Relationships Overview
      • Viewing Related Record Information
      • Building Relationships between Existing Records
      • Cloning a Record
      • Updating Related Records
      • Creating a Set of Related Records
      • Copying Record Data
      • Removing Record Relationships
      • Record Copying and Cloning Form Fields
    • Maps in the Oxygen User Interface
      • Maps in the Oxygen UI
      • Creating a Route Sheet
      • The Map Contents Panel
      • Searching for GIS Objects
      • Locating Places
      • Map-based Actions
      • Plotting Items on the Map
      • Map Layers
      • Selecting Map Features
      • Creating and Editing Map Features
      • Redlining and Annotating a Map
      • Printing a Map
      • Geo-locating Records
      • Using the Map to Create Inspections
      • Importing Parcels from GIS to a Set
      • Export and Send Parcels from GIS to a Set
    • Accounting
      • Accounting Overview
      • Assessing Fees
      • Using the Valuation Calculator
      • Invoicing
      • Managing Payments
      • Handling Refunds
      • Managing Trust Accounts
      • Working with a Cash Drawer Interface
      • Working with a Point of Sale Transaction
      • Accepting and Allocating Set Payments
      • Troubleshooting Payments and Voids
      • Examining the Accounting Interface Details
    • Activities
      • Working with Activities in the My Tasks Portlet
      • Working with Activities for Records
      • Working with Activities for People and Property
      • Examining Activity Details
    • Attachments
      • Attachments Overview
      • Attaching Files
      • Accessing an Attachment
      • Looking Up People Attachments to Associate with Records
      • Associating Record Attachments with People
      • Accessing Attachments via a GIS Map
      • Defining ACA Permissions for a Document
      • Previewing Attachments
      • Downloading Attachments
      • Setting the Display Image
      • Viewing Attachment Information
      • Deleting an Attachment
      • Working with Accela Document Scan
      • Examining Attachment Details
    • Audit Logs
      • Audit Logs Overview
      • Accessing Audit Logs
      • Filtering Audit Log Data
      • Audit Log Buttons and Filter Options
      • Receipt Print Audit
    • Calendars
      • Understanding Calendars
      • Working with Inspection Calendars
      • Working with Meeting Calendars
      • Working with User Calendars
      • Examining Calendar (and Related) Details
    • Contacts
      • Contacts Overview
      • Managing Reference Contacts
      • Managing Record Contacts
      • Viewing Related Contacts
      • Applying a Condition to a Reference Contact
      • Viewing Records Associated with a Contact
      • Associating Professionals with a Contact
      • Associating Reference Addresses with a Contact
      • Managing Public Users Associated with Contacts
      • Viewing Assets Associated with a Contact
      • Examining Contact Details
    • Licensed Professionals
      • Licensed Professionals Overview
      • Adding a Reference Professional
      • Associating Records and Licensed Professionals
      • Editing Information about a Reference Professional
      • Adding a New Professional from the Record Detail Portlet
      • Disassociating a Professional from a Record via the Record Detail Portlet
      • Managing Public Users Associated with a Professional
      • Managing Attachments Associated with a Professional
      • Examining Licensed Professional Details
    • Education and Examination Providers
      • Provider Overview
      • Adding a Provider
      • Associating Examination Subjects with a Provider
      • Scheduling an Examination
      • Assigning a Proctor to Administer an Examination
      • Selecting Examination or Education Records for an Application
      • Approving Examination or Education Records
      • Working with Registered Records
      • Viewing an Examination Calendar
      • Adding Examination Sites
      • Examining Contact, Professional, and Provider Details
    • Electronic Document Review
      • Electronic Document Review Overview
      • Installation and Configuration
      • Electronic Document Review Workflow
      • Document Review Walkthrough (Acrobat)
      • Using Electronic Document Review
    • Enforcement
      • Enforcement Overview
      • Creating a New Case
      • Managing Citations
      • Managing Evidence for a Case
      • Examining Enforcement (and Related) Details
    • Inspections
      • Working with Inspections
      • Working with Checklists and Route Sheets
      • Working with Inspection Conditions
      • Attaching Documents to an Inspection
      • Examining Inspection (and Related) Details
    • Licenses
      • License Overview
      • Managing Renewal Information
      • Modifying License Details
      • Modifying Application Specific Information
      • Modifying License Contacts
      • Modifying Educational Credentials
      • Paying a License Fee
      • Managing Associated PERMITS Plus APDs
      • Supervisor Override
      • Examining License Details
    • Model Maintenance
      • Model Maintenance Overview
      • Creating a New Model
      • Deleting a Model
      • Creating a Model Record
      • Managing Variations
      • Examining Model Details
    • Property
      • Property Overview
      • Managing Addresses
      • Managing Parcels
      • Managing Owners
      • Managing Section, Township, and Range
      • Examining Property-Related Portlets
    • Random Audits
      • Random Audit Overview
      • Creating a Random Audit Set
      • Generating or Regenerating a Random Audit Set
      • Deleting a Random Audit Set
      • Viewing the Random Audit History
      • Executing a Script on an Audit Set
      • Running a Report on an Audit Set
      • Examining Random Audit Details
    • Sets
      • Set Overview
      • Creating a New Set
      • Applying Conditions to a Set
      • Adding a Comment to a Set
      • Applying Licensed Professionals to a Set
      • Applying Owners to a Set
      • Applying Contacts to a Set
      • Cloning a Set
      • Deleting a Set
      • Maintaining Existing Sets
      • Creating Records from Parcel Sets
      • Importing Parcels from GIS to a Parcel Set
      • Allocating Set Payments
      • Generating Reports for Sets
      • Executing a Script for Sets
      • Performing Random Audits on Sets
      • Working with a Set of Sets
      • Examining Set Details
    • Structures and Establishments
      • Structures and Establishments Overview
      • Associating Reference Data to Structures and Establishments
      • Examining Structure and Establishment Details
    • Time Accounting Tracker
      • Time Accounting Overview
      • Creating a Time Accounting Record
      • Examining the Time Accounting Details
    • Assets
      • Asset Overview
      • Creating a New Asset
      • Viewing Assets
      • Searching for an Asset
      • Updating Asset Details
      • Setting an Asset Display Image
      • Printing an Asset
      • Cloning an Asset
      • Managing Associated Parts
      • Managing Linked Assets
      • Viewing the Asset Condition Assessment History
      • Viewing PM Schedules for an Asset
      • Managing Asset Usage
      • Managing Asset Depreciation Values
      • Managing Asset Cost Rates
      • Working with Asset Conditions
      • Working with Asset Ratings
      • Managing Asset Contacts
      • Working on the Asset Calendar
      • Examining Asset Details
    • Work Order Cost Distribution
      • Work Order Cost Distribution Overview
      • Navigating to the Distribute Costs Portlet
      • Distributing Costs
      • Managing Work Order Cost Distribution History
    • Asset Condition Assessments
      • Asset Condition Assessments Overview
      • Creating an Asset Condition Assessment
      • Viewing and Editing an Asset Condition Assessment
      • Group Updates for Condition Assessments
      • Rescheduling an Asset Condition Assessment
      • Working with Asset Condition Assessment Observations
      • Managing Asset Condition Assessment Attachments
      • Working with Asset Condition Assessment Ratings
      • Working with Asset Condition Assessment Work Orders
      • Managing Condition Assessment Assignments and Costs
      • Examining Asset Condition Assessment Details
    • Part Inventory
      • Part Inventory Overview
      • Working with Part Inventory
      • Managing Part Contacts
      • Managing Part Transactions
      • Tracking Work Order Parts
      • Examining Parts (and Related) Details
    • Preventative Maintenance Schedules
      • Preventative Maintenance Schedule Overview
      • Creating a PM Schedule
      • Searching for a PM Schedule
      • Updating PM Schedule Details
      • Group Updates for Preventative Maintenance Schedules
      • Deleting a PM Schedule
      • Holding PM Schedules
      • Linking Assets to PM Schedules
      • Skipping Assets on PM Schedules
      • Linking Addresses to PM Schedules
      • Generating Work Orders Using PM Schedules
      • Updating Work Order PM Schedules
      • Managing the PM Schedule Execution History
      • Tracking Last Maintenance Task
      • Examining PM Schedule Details
    • Addresses
      • Addresses Overview
      • Managing Reference Addresses
      • Locating an Address Using Accela GIS
      • Managing Associated Work Orders and Assets
      • Managing Address Contacts
      • Associating an Address with a Public User
      • Viewing PM Schedules for an Address
      • Working with External Addresses
      • Examining Address Details
    • Conditions
      • Conditions Overview
      • Applying Conditions
      • Editing or Deleting an Existing Condition
      • Viewing an Inactive Condition
      • Viewing a Condition History
      • Working with Condition Notices
      • Working with Conditions of Approval
      • Examining Condition Details
    • Reports
      • Reporting Overview
      • Accessing and Running Reports
      • Creating Your Own Reports Category
      • Specifying Report Parameters
      • Sending a Report by Email
    • Ad Hoc Reports
      • Ad Hoc Reports Overview
      • Ad Hoc Reports Configuration Requirements
      • Launching the Ad Hoc Report Writer
      • Working with Existing Reports
      • Designing a New Report
      • Designing a New Dashboard
      • Working with Graphs
      • Working with Categories
      • Working with the Form Layout Tool
      • Ad Hoc Reports Button and Field Reference
    • SmartCharts
      • SmartCharts Overview
      • Examining SmartChart Types
      • Viewing a SmartChart
      • Accessing the SmartChart Portlet
      • Creating a New SmartChart
      • Editing a SmartChart
      • Deleting a SmartChart
      • Organizing the SmartChart Portlet
      • Examining the SmartCharts Form
    • Workflows and Workflow Tasks
      • Workflow and Tasks Overview
      • Accessing and Viewing Tasks
      • Working in the My Tasks Portlet
      • Working with Workflows and Workflow Tasks
    • Work Orders
      • Work Order Overview
      • Managing Work Orders
      • Managing Work Order Tasks
      • Running a Report
      • Cloning a Work Order
      • Managing Work Order Assignments and Costs
      • Viewing the Work Order Calendar
      • Managing Work Order Assets
      • Managing Work Order Parts
      • Tracking Work Order Production
      • Examining Work Order Details
  • Administrator Guide
    • Civic Platform Administrator Guide
    • Getting Started
      • Loading Your License Keys
      • Navigating to the Setup
    • Part 1: Configuring the User View
      • Transitioning to the Oxygen User Interface
        • Setting the Civic Platform User Interface
        • Configuring Page Links on the Launchpad
        • Configuring the Record Detail Menu
        • Using the Task Dashboard
      • Branding Civic Platform for Your Agency
        • Brand Builder
        • Customizing Display Text
        • Adding Logos to Records
        • Associating a Logo with an Agency in Citizen Access
        • Displaying a Logo or Grade Card
        • Applying a Logo to Ad Hoc Reports
        • Configuring the Spell Checker and Agency Dictionary
      • Setting Up Your Console and Home Page
        • Configuring the Civic Platform console
        • Adding a Main Link
        • Setting your Home Page
        • Adding Additional Consoles
        • Customizing Text
      • Customizing Menus, Tabs, and Drop-down Lists
        • Overview
        • Working with Menus and Tabs
        • Creating Template Menus for Modules
        • Creating Template Menus for User Groups
        • Creating User Flow Diagrams
        • Creating Shared Drop-down Lists
        • Configuring Record Detail Tabs
        • Defining the Create New Menu
        • Customizing Go To Menus
      • Creating Custom Portlets
        • Working with Link Portlets
        • Working with the Portlets Portlet
      • Filtering the Display of Data
        • Creating a Data Filter
        • Assigning a Data Filter
        • Data Filter Enabled Portlets
        • QuickQueries
        • Managing Global QuickQueries
        • Managing User Defined QuickQueries
        • QuickQuery Enabled Portlets
      • Designing Forms for Pages
        • Getting to Know the New Form Designer
        • Customizing Forms and Pages
        • Working with Forms
        • Working with Lists
        • Working with Customized Views
        • Creating Dynamic Text Labels
    • Part 2: Setting Up Agencies, Organizations, and People
      • Configuring Organizations, Departments, and Users
        • Working with Organizations
        • Establishing User Groups
        • Managing Users
      • Managing Contacts, Licensed Professionals, and Public Users
        • Establishing People Templates
        • Managing Licensed Professionals
        • Managing Contacts
        • Creating a Public User Account
        • Searching for a Public User Account
        • Managing Accounts for Registered Agencies
        • Editing a Public User Account
        • Associating Addresses, Parcels, and Owners with Public User...
        • Changing a Public User Password
        • Managing Licenses Associated with Public User Accounts
      • Setting Up Cross-Agency Operations
        • Enabling Multiple Agency Administration
        • Delegate User Management
        • Multi-Agency Service Management
        • Configuring Record Creation
        • Sharing APO and Contacts Across Agencies
        • Viewing Information Across Agencies
      • Customizing Regional Settings
        • Defining Regional Settings for a Country or Region
        • Viewing or Editing Regional Settings for a Country or Regio...
        • Deleting Regional Settings for a Country or Region
      • Configuring Global Search
    • Part 3: Configuring Agency Business Objects
      • Creating and Configuring Records
        • Accessing Record Type Administration
        • Creating New Record Types
        • Cloning a Record Type
        • Working with Record Types
        • Creating Record Type Filters
        • Working with Address Type Groups
        • Working with Application Status Groups
        • Working with SmartChoice Groups
        • Working with Virtual Folder Groups
        • Associating Record Types
        • Setting Default Clone Options
        • Managing Documents for Attachments
        • Large File Upload in Civic Platform
        • Configuring Third Party Plan Review Integration
      • Creating Custom Fields
        • Working with Custom Fields Groups and Subgroups
        • Auto Filling Custom Fields with GIS Data
        • Designing Custom Fields Layouts for Citizen Access
        • Working with Custom Fields Groups
        • Custom Fields Lookup Tables
      • Designing Application Intake Forms
        • Understanding the Form Layout Editors
        • Designing a Form Layout
        • Creating Custom Fields Drill-Downs
      • Setting Up Security Policies
        • Adding Record Type Security
        • Adding or Editing Workflow Task Security
        • Adding or Editing Inspection Type Security
        • Adding or Editing an Inspection Default Value Policy
        • Adding or Editing Inspection Type and Status Security
        • Adding or Editing Condition Type Security
        • Setting Permissions for Application-Specific Info Groups an...
        • Adding or Editing Asset Type Security
        • Adding or Editing EDMS Type Security
        • Adding or Editing Contact Type Security
        • Managing Recipients in Administration Portlets
        • Configuring Session Time Out
      • Defining Sequences, Masks, and Autonumbering
        • Accessing the Sequence Generator
        • Setting Up Number Sequences and Masks
        • Managing Sequence Intervals and Last Number Used
        • Understanding Recommended Mask Formats
      • Designing Workflows
        • Deciding Which Tool to Use
        • cp-admin-RedesignedWorkflowTool
        • Creating Workflows
        • Working with the Classic Workflow Tool
        • Creating Task Statuses
        • Configuring Agency-defined Fields for Workflows
        • Tracking In-possession Time for a Record
        • Configuring Automatic Email Messages
        • Managing Automatically Printed Reports
        • Assignments, Skillsets, and Workloads
        • Setting up an Automatic Assignment
        • Making Workflow Task Assignments
        • Managing Activities
      • Using Expression Builder
        • Supported Environments
        • Sample Use Cases
        • Creating Expressions
        • Searching for an Expression
        • Demonstrating Expressions with Scenarios
      • Setting Up Conditions
        • Managing Condition Groups and Conditions
        • Establishing Condition Types
        • Creating a Condition Template
        • Applying Condition Audit Logs
        • Assigning Conditions
        • Maintaining Condition Statuses
        • Configuring Reference Conditions
      • Configuring Record-Related Activities
        • Working with Activity-Specific Information Group Codes
        • Working with Activity-Specific Information Subgroups
        • Working with Activity Types
      • Configuring Standard Comments
        • Managing Standard Comment Groups
        • Managing Standard Comment Types
        • Managing Standard Comments
        • Enforcement Violation Comments
      • Configuring Global Search
    • Part 4: Managing Agency Communications and Events
      • Working with Communication Manager
        • Prerequisites
        • Configuring General Settings
        • Configuring Account Settings
        • Viewing the 360-Degree Communications List
        • Viewing Communications Associated with Records
        • Manually Sending Emails and Text Messages
        • Managing Alerts
        • Managing Alert Rules
        • Announcements
        • Notification Templates
        • Variables
        • Customizing the Content of Agency Communications
      • Setting Up Calendars
        • Configuring Calendars
        • Working with Calendars
        • Setting Up and Maintaining Calendars
        • Setting Up and Maintaining Meeting Types
        • Setting Up and Maintaining Supervisors
        • Scenarios
        • Managing Calendar Items though the Calendar Portlet
      • Social Media Integrations
        • Example Use Cases
        • Setting Up the Facebook Integration
        • Setting Up the Twitter Integration
        • Configuring Social Media Permissions and Comments
    • Part 5: Automated Data Processing
      • Processing Sets
        • Configuring Basic Set Functionality
        • Locating Records in a Set
        • Exporting a Set Member List to CSV
        • Extending Set Functionality
        • Creating Records from a Parcel Set
        • Generating Reports for Sets
        • Enabling Random Audits of Sets
        • Configuring Set of Sets Functionality
        • Configuring Set Types
      • Setting Up Random Audits
        • Setting Record Type Audit Frequency
        • Configuring Reports for Random Audit Sets
      • Configuring Audit Logs
        • Configuring the Inspection Detail Audit Log
        • Configuring the Record Status History
        • Configuring the Record List Audit Log
        • Configuring the Receipt Print Audit Portlet
      • Processing Batch Jobs
        • Working with Batch Jobs
          • Creating Batch Jobs
            • Creating a PM Schedule Batch Jobs
            • Creating a Global Search Index Batch Job
            • Creating a GIS Asset Sync Batch Job
            • Creating a Batch Job for Expired License Email Notification
            • Creating a Proxy User Process Batch Job
            • Creating a Script Batch Job
            • Creating a Geotagging Batch Job
            • Creating a Batch Job for Rebuilding Asset Calendar Index
            • Creating an Optimized Inspection Route Batch Job
          • Editing Batch Jobs
            • Editing the Job Schedule and Description
            • Adding a PM Schedule to an Existing Batch Job
            • Removing a PM Schedule from an Existing Batch Job
            • Adding an Asset Type to an Existing Batch Job
            • Removing an Asset Type from an Existing Batch Job
            • Adding a Parameter to an Existing Batch Job
            • Removing a Parameter from an Existing Batch Job
          • Deleting Batch Jobs
          • Searching Batch Jobs
        • Terminating a Batch Job
        • Viewing the Batch Job Log
      • Importing and Exporting Settings
        • Transferring Settings
        • Exporting Data to CSV
    • Part 6: Reporting and Analytics
      • Accela Enhanced Reporting Database
      • Accela Insights Reporting Service
        • Accela Insights Reporting Overview
        • Setting Up Accela Insights Reporting
        • Creating, Editing, and Deleting Accela Insights Reports
        • Deploying an Accela Insights Report
      • Standard Reports
      • Report Manager
        • Setting Up Report Services
        • Organizing Reports
        • Setting Up a Report
        • Additional Report Options
      • SmartCharts
        • Creating a SmartChart
        • Searching for a SmartChart
        • Editing a SmartChart
        • Deleting a SmartChart
        • Managing SmartChart Permissions
        • Managing SmartChart Queries
    • Part 7: Accounting
      • Setting Up Fees
        • Understanding Fees and Citizen Access
        • Managing Fee Schedules
        • Understanding Fee Items
        • Setting Up a Flat Fee Item
        • Working with Point of Sale Fee Items
        • Creating Fees with Fee Calculation and Custom Fields Data
        • Adjusting Fees Based on Agency Valuation
        • Adjusting Fees based on Occupancy Versioning
        • Working with Occupancy Groups
        • Prioritizing Fees Using Pay Allocation
        • Enabling Fee Estimation
        • Purging Partial Application Fees
        • Convenience Fee
      • Fee Formulas
        • CONSTANT Formula
        • FEE_MULTIPLIER Formula
        • FIXED_FEE_BY_RANGE Formula
        • FIXED_FEE_BY_RANGE_ENHANCED Formula
        • FIXED_FEE_BY_RANGE_MULTIPLIER Formula
        • ICBO_BLDG_PERMIT Formula
        • ICBO_STYLE Formula
        • ICBO_STYLE_ENHANCED Formula
        • LINEAR_MIN_MAX_RANGE_PARAM Formula
        • LINEAR_MIN_MAX_VALUATION Formula
        • LINEAR_WITH_MIN_MAX Formula
        • LINEAR_WITH_MIN_MAX_ENHANCED Formula
        • MIN_FEE_ADD_ON Formula
        • MIN_FEE_ADD_ON_FEESCHEDULE Formula
        • PENALTY Formula
        • SG-LINEAR_WITH_MIN_MAX Formula
        • SG-PERCENTAGE Formula
      • Invoices and Payment Periods
        • Managing Payment Periods
        • Configuring Invoicing Options
      • Trust Accounts
        • Configuring Trust Account Functionality
        • Managing Trust Account Transactions
        • Viewing and Printing Trust Account Reports
      • Module Merchant Accounts
        • Configuring Module Merchant Accounts
        • Processing Payments By Module
        • Usage Scenarios with Module Merchant Accounts
      • Point of Sale
      • Point of Sale Prerequisites
        • Configuring the Point of Sale
      • Payment Processing
        • Configuring the Payment Processing Console
        • Enabling Automatic Payment Allocation
        • Configuring Online Payment Processing
        • CoBrand+ payment adapter
        • Setting Up Payment Functionality Online
      • Time Accounting Tracker
        • Managing Time Accounting Groups
        • Managing Time Accounting Types
        • Managing Time Accounting User Profiles
        • Configuring Access to Inspections and Workflow
        • Locking Time Accounting for Another User
    • Part 8: Land Management
      • Managing Property: Addresses, Parcels, and Owners
        • Configuring APO Functionality
        • Working with Reference Data
        • Maintaining APO Templates
      • Structures and Establishments
        • Configuring Structures and Establishments
        • Managing Structure and Establishment Types
      • Inspections
        • Managing Inspection Groups
        • Establishing Inspection Types
        • Setting Up an Inspector Profile
        • Managing Inspection Scheduling
        • Working with Inspection Result Groups
        • Working with Inspection Grade Groups
        • Managing Checklist Groups
        • Establishing Checklists
        • Assigning Inspection Categories
        • Configuring Inspection Route Sheets
        • Managing Inspection Flows and Milestones
      • Right of Way Management
    • Part 9: Asset Management
      • Attributes and Templates
        • Working with Attributes
        • Working with Templates
        • Working with Attribute Tables
        • Managing Associated Attributes
      • Asset Types
        • Creating an Asset Type
        • Assigning an Asset ID Mask
        • Searching for Asset Types
        • Editing an Asset Type
        • Deleting an Asset Type
        • Requiring the Asset Size Field
        • Associating an Asset Type with Work Order Types
        • Synchronizing Asset Type Records with GIS
        • Viewing Rating Types under Asset Type
        • Creating Usage Types
        • Working with Asset Class Types
      • Asset Condition Assessments
        • Creating a Condition Assessment Type
        • Editing a Condition Assessment Type
        • Searching for a Condition Assessment Type
        • Deactivating a Condition Assessment Type
        • Working with Condition Assessment Attributes
        • Working with Observation Attributes
        • Viewing Calculated Rating Types
        • Working with Asset Ratings
      • Setting Up a Parts Inventory
        • Adding a New Part Inventory
        • Editing a Part Inventory
        • Searching a Part Inventory
        • Deleting from a Part Inventory
        • Managing Part Locations
        • Managing Part Contacts
      • Configuring Work Order Templates
        • Managing Work Order Templates
        • Managing Work Order Tasks
        • Managing Cost Groups
        • Managing Work Order Costing
      • Attaching Assets to Records
        • Overview of the Assets Common Component
    • Part 10: Licensing
      • Education, Continuing Education, and Examinations for Licensing
        • Managing Education
        • Managing Continuing Education
        • Managing Examinations
      • License Renewal
        • Configuring License Renewal
        • Managing Expired Licenses and Insurance Lapses
        • Enabling Supervisor Override for Expired Licenses
        • Establishing Renewal Information
        • Managing Application Types
    • Part 11: System Diagnostics
      • Accela GIS Integration Diagnostics
        • Troubleshooting the Connection with GIS
        • Troubleshooting Data Linkage
        • Creating a Trace Log
    • Important 9.0.0+ Security Information – Action Required
    • TLS Compliance
  • On-premise Administrator Guide
    • Civic Platform On-premise Administrator Supplement
    • Multiple Agencies and Functions
      • Maintain Multiple Agencies
      • Maintain Functions and FIDs
      • View a Production Release Version
      • Configure the Login Page
      • Configure Password Security
      • Change Your Agency Password
      • Global Search and APO Indexes Enhancement
    • Event Manager and Script Engine (EMSE)
      • View Events
      • View Parameters
      • View Event Log
    • SSL Certificates and Web Security
      • Understanding Security
      • Maintaining Server Certificates
      • Configuring Trusted Certificates
      • Installing an LDAP SSL Certificate
      • Setting up the LDAP Server
      • Signing a Certificate
      • Validating Refer Header in POST Requests
      • HTTP to HTTPS URL Migration Utility
    • Report Manager
      • Install Third-Party Reporting Services
        • Oracle Reports 11g
        • Crystal Reports Server 2013 and 2011
        • Crystal Reports Server 2008 V1
        • Crystal Reports Server Embedded 2008 V2 and V3
        • Crystal Reports XI
        • Crystal Reports Server Enterprise XI
        • Crystal Reports 9
        • Microsoft SQL Server 2012 Reporting Services
        • MS SQL Server 2008 Reporting Services
        • MS SQL Server 2005 Reporting Services
        • Accela Report Writer
      • Set Up the Reports Directory
      • Add Report Security Parameters
      • Optional Report Setup
    • Manage Masks for Sequenced Numbers
    • Alerts
      • Configure Server Constants
      • Set Up Timed Alerts
      • Sample Oracle SQL Insert Statements
    • Third-Party Databases and EMSE APIs
      • Configure Multiple Data Sources
      • Samples of Scripting
    • Manage Announcements
    • Time-out Settings
      • Session Time-out Setting
      • Database Connection Time-out Setting
      • Transaction Time-out Setting
      • EDMS Time-out Setting
      • External APO Time-out Setting
      • Cache Time-out Setting
  • System Planning Guide
    • Civic Platform System Planning Guide
    • Overview
      • On-Premise Solutions
      • Civic Platform
      • Add-on Products
      • Interfaces
    • Network Topology
      • Small Size Sample Topology
      • Medium Size Sample Topology
      • Large Size Sample Topology
    • Supported Environments
      • Hardware Requirements
      • Supported Operating Systems
      • Supported Third-Party Products
      • Detailed Server Specifications Example
    • Network Ports
    • Database Guidelines
  • Installation Guide
    • Civic Platform Installation Guide
    • Getting Started
      • Introduction
        • Civic Platform Components
        • Planning Your Civic Platform System Deployment
        • Planning Civic Platform Installation
      • Preparing the Environment
        • Hardware and Software Requirements
        • Set up multi-homed servers
        • Installing the Database
        • Remote Installation
        • Installing ColdFusion MX 7.0
      • Preparing Configuration Settings
        • Configuration Checklist
        • Backing Up Civic Platform
        • Renaming Your Configuration Folder
    • Installing Civic Platform Components
      • Installation
        • Base Civic Platform Environment
        • Manually Upgrading the Civic Platform Database
        • Installing the Latest Application Code
      • Installation Directory Structure
        • Top Level Directory Structure
        • Second Level Directory Structure
        • Registry Entries
        • Services
      • Post Installation Configuration
        • Importing the License Key
        • Starting Windows Services
        • Changing the Default Administrator Passwords
        • Configuring the Heartbeat Interval
        • Clearing the Server Cache for Load-Balanced Servers
        • Importing Security Certificates
        • Configuring MultiRefs in Result Sets
        • Enabling the Facebook Integration
        • Configuring the Sent From Email Address for Trust Account Notifications
        • Configuring Exchange Server Permissions
      • Installation Maintenance
        • Modifying or Repairing an Installation
        • Removing a Civic Platform Installation
      • Troubleshooting
        • Error 1603, 1638
        • Error 1628, 1607, 1618
        • Disk Out of Space
    • Additional Server Tools
      • SMS Adapter
        • SMS Adapter Requirements
        • Deploy the Web Service
        • Configure the Web Service
        • Test the Web Service
      • Ad Hoc Report Tool
        • Ad Hoc Report Tool Requirements
        • Install Ad Hoc Report Tool
        • Configuring the Ad Hoc Reporting Service
        • Deploying Ad Hoc Reports into Another Environment
      • Installing Oracle 11g OCI Driver Configuration Tool
        • Running the Oracle OCI Driver Configuration Tool Installer
        • Modifying an Oracle OCI Driver Configuration Tool Installation
        • Removing an OCI Driver
      • Upgrading the Database for Nearby Query Support
        • Nearby Query Prerequisites
        • Running the Nearby Query Installer
      • Multi-database Batch Job Servers
        • Multi-database Batch Job Server Requirements
        • Configure Multi-database Batch Job Servers
    • Setting Up Civic Platform Clients
      • Browser Settings
        • Setting ActiveX Controls
        • Pop-up Blocker Settings
        • Language Settings
        • Trusted Sites and Zones Settings
        • Installing Security Certificates
      • Electronic Document Review Client Installation
        • Required Software and Configuration
        • Installing the Accela Electronic Document Review (AEDR) Client
        • Installing the ComparA Client
        • Configuring Adobe Acrobat
        • Migrating Document Comments from Version 7.1.0
      • Accela Document Scan Installation
        • Configuring Your System to Use Accela Document Scan
        • Installing the Accela Document Scan
      • Setting Up a Cashier Station
        • Intended Audience and Environment
        • Requirements
        • Configuring the Cashier Station
        • Setting Up Browser Security Policy
        • Validating the Installation
        • Customizing Endorsement Content
      • Configuring Barcode Scanner
  • Configuration Guide
    • Civic Platform Configuration Guide
    • Introduction
      • Understanding Function Identifications
      • Understanding Standard Choices
    • Working With FIDs and Standard Choices
      • Working with Standard Choices
      • Working with FIDs
    • FIDs and Standard Choices Cross Reference
      • _Administration
        • Civic Platform Setup Portlets
        • Classic Admin Tools
      • Organizations and Users
        • Organization Administration
        • User Group and User Administration
        • Password Security
        • Multiple Agency Administration
      • _Search
        • Configuring Global Search
        • Configuring ‘PERMITS’ Plus Search
        • Configuring Nearby Query
      • _User View
        • Configuring the Civic Platform Console
        • Configuring the Form Layout Editor
        • Accessing QuickQueries
        • Configuring a Logo or Grade Card
        • Configuring Shared Drop-Down Lists
        • Configuring Customized Display
        • Accessing SmartCharts
        • Configuring Reports
      • _System Automation
        • Configuring Security Policies
        • Configuring Autonumbers
        • Configuring Integration with Social Media
        • Configuring Import/Export
        • Configuring Event Manager
        • Spell Checker
      • _People
        • Configuring People Template Fields
        • Configuring Reference Contacts
        • Configuring Licensed Professional Types
      • _Address, Parcel and Owners (APO)
        • Configuring Addresses
        • Configuring Parcels
        • Configuring Common APO and External APO Features
      • _Electronic Document Review
        • Configuring the Check-In Revisions Button
        • Configuring EDR Access
        • Configuring Action Type Choices on the Document Audit Log
        • Configuring EMSE Events to Streamline Workflow
        • EMSE Security Control
      • _Workflow
        • Workflow Administration
        • Configuring Daily Workflow Management Tab
      • _Record Management
        • Record Type Administration
        • Configuring ASI and ASI Tables
        • Synchronizing Reference Data with Records
        • Configuring Record Access
        • Creating Records
        • Deleting Records
        • Filtering Records
        • Configuring Associations with Records
        • Accessing the Record Detail Audit Log
      • _Calendars
        • Calendar Administration
        • Configuring Calendars
      • Communication Manager
        • General Settings
        • Account Settings
        • Message Settings
      • _Accounting
        • Fee Item Administration
        • Managing Fees in Records
        • Configuring Payments
        • Configuring Invoice Options
        • Configuring Trust Accounts
        • Configuring Cashier Workstation
        • Configuring Valuation Calculation
        • Configuring Void and Refund Reason Options
      • _Time Accounting Tracker
        • Time Accounting Administration
        • Configuring a List of Agency Vehicles
        • Configuring the Time Accounting Portlet
        • Adding Time Accounting Entries in Inspections and Workflow
      • _Streamlining Data Processing
        • Accessing Expression Builder
        • Configuring Conditions
        • Configuring Sets
        • Configuring Audit Log
        • Configuring the Batch Engine
      • _Land Management
        • Configuring Structures and Establishments
        • Configuring Enforcement and Case Management
        • Configuring Plan Review
        • Configuring Inspections
        • Configuring Right of Way Management
      • _Asset Management
        • Configuring Assets
        • Configuring Part Inventory
        • Configuring Work Orders
        • Configuring Asset Condition Assessments
        • Configuring PM Schedules
      • _License and Case Management
        • Configuring License Renewal
        • Configuring Expired Licenses and Insurance Coverage Verific...
        • Configuring Licensed Professional Providers
        • Configuring Education
        • Accessing Continuing Education Records
        • Accessing Examination Records
        • Configuring Reasons of Rescheduling or Cancelling Examinati...
      • Citizen Access Administration
      • _Internationalization and Localization
        • Enabling Internationalization and Localization
        • Supporting I18N Addresses Fields
        • Configuring Phone Number Country Codes
        • Setting ASI Fields to Right Justification
        • Setting Report Language Preferences
    • Standard Choices and FIDs References
      • Standard Choices Reference
        • AA_EDMS_DISALLOWED_FILE_TYPES
        • ACA_AGENCY_EMAIL_REGISTRATION_TO
        • ACA_AUTO_ASSIGN_INSPECTOR
        • ACA_CACHE_CONFIG
        • ACA_CONDITION_AGENCY_USER
        • ACA_CONFIGS
        • ACA_CONFIGS_LINKS
        • ACA_CONFIGS_TABS
        • ACA_CONNECT_LICENSE_AUTO_APPROVED
        • ACA_EMAIL_TO_AND_FROM_SETTING
        • ACA_EMAIL_REGISTRATION_TO
        • ACA_EMAIL_REGISTRATION_FROM
        • ACA_FILTER_CAP_BY_LICENSE
        • ACA_PAGE_PICKER
        • ACA_SECURITY_SETTING
        • ACA_SPELL_CHECKER_ENABLED
        • ADHOC_REPORT_DB_VIEW
        • ADDRESS_TYPE
        • ADDRESSSET_SCRIPT_LIST
        • AGENCY_EMAIL_REGISTRATION_TO
        • ALLOW_NEGATIVE_FEE_TRANSFER_AS_CREDIT
        • ALLOW_PAYMENT_OF_FUTURE_FEES
        • ALLOW_SHARED_DROPDOWN_LIST
        • ALLOW_STANDARD_DUPLICATE_FILENAME
        • APO_ATTACHMENT_SELECTION
        • APO_CHECK_DUPLICATE
        • APO_SUBDIVISIONS
        • APO_SUBDIVISIONS_LOTS_[subdivision name]
        • APOSE_SYNCHRONIZE
        • APPLICATION_SPEC_INFO_UNIT
        • APPLICATION_STATUS_REASON
        • APPLICATION_TYPE_SECURITY_FID
        • APPLY_ SYSTEM_ DEFAULT_ FORMAT
        • ASI_ALIGNMENT_OPTIONS
        • ASI_CONFIGS
        • ASI_EDIT_CONTROL_SYSTEM_LEVEL
        • ASSET_CALENDAR_BUILD_INDEX_DURATION
        • ASSET_GROUP
        • ASSET_TREE_NODE_CONFIG
        • ASSET_SIZE_UNIT
        • ASSET_USAGE_UNIT_TYPE
        • AUDITSET_INSPECTION_SCRIPT_LIST
        • AUDITSET_SCRIPT_LIST
        • AUTHORIZED_SERVICE
        • AUTO_GENERATE_RECEIPT
        • AUTO_INVOICE_MODULE
        • AUTO_OPEN_CASH_DRAWER
        • AUTO_PAY_TRUST_ACCOUNTS
        • AUTO_SYNC_PEOPLE
        • BATCH_INVOICE_REPORT
        • BATCH_JOB_PM_ADVANCE_PERIOD
        • BATCH_JOB_RESULT
        • BATCH_JOB_RETRY
        • BATCH_JOB_SCHEDULE_FREQUENCY
        • BATCH_JOB_SCHEDULE_TYPE
        • BATCH_JOB_SERVER
        • BATCH_JOB_SERVICE_CATEGORY
        • BATCH_JOB_STATUS
        • BATCH_JOB_TYPE
        • BUDGET_ACCOUNT
        • CALENDAR_BLOCK_SIZE
        • CALENDAR_BLOCK_UNIT
        • CALENDAR_SETTING
        • CAP_CHILD_DOCUMENT
        • CAP_CREATE_SETTINGS
        • CAP_DETAIL_ICON_FILE_FORMATS
        • CAP_RETAIN_FEESCHEDULE
        • CAPSET_SCRIPT_LIST
        • CASH_DRAWER_STARTING_ENDING_BALANCE
        • CASHIER_STATION
        • CENSUS_BUREAU_CONSTRUCTION_TYPE_CODE
        • CLONE_REFERENCE_CONDITION
        • COMMUNICATION_SMS_PROVIDERS
        • COMPLAINT REFERRED SOURCE
        • COMPLAINT REFERRED TYPE
        • CONDITION_PRIORITIES
        • CONDITION TYPE
        • CONDITIONS_OF_APPROVALS
        • CONTACT_ACROSS_AGENCIES
        • CONTACT_ADDRESS_TYPE
        • CONTACT_PREFERRED_CHANNEL
        • CONTACT RELATIONSHIP
        • CONTACT TYPE
        • CONTACT_TYPE_ENABLE
        • CONTENT_TEMPLATE_LIST
        • CONTINUING_EDUCATION_REQUIRED_HOURS
        • CONTINUING_EDUCATION_WORKFLOW_TASK_STATUS
        • CONV_FEE
        • COPY_DOCUMENTS_FROM_AMENDMENT
        • COST_FACTOR
        • COUNTRY
        • CREATE_NEW_INSPECTION_WHEN_RESCHEDULE
        • CREATE_NEW_ITEM_DEFAULT_SIZE
        • CREATE_NEW_ITEMS
        • CUSTOMIZED_TRACKING_NBR
        • DATA_MANAGER_MAX_RECORD_NUMBER
        • DEBUG
        • DEFAULT_LIST_ROWS
        • DEFAULT_HOUSING_UNITS
        • DEFAULT_NUMBER_BUILDINGS
        • DEFAULT_JOB_VALUE
        • DEFAULT_TEMPLATE
        • DEFAULT_USER_LOGIN_ID
        • DEPARTMENT_PICKER_TYPE
        • DEPOSIT_FOR
        • DISABLE_APO_TEMPLATE_DATA_VALIDATION
        • DISABLE_CITY_STATE_DEFAULT
        • DISABLE_EXPAND_RECORDSET
        • DISABLE_FEE_CALC_FACTOR_DROPDOWN_FOR_MODULES
        • DISABLE_GIS_NEARBY_QUERY
        • DISABLE_GIS_NEARBY_QUERY
        • DISABLE_RECORDLIST_DEFAULT_MODULE
        • DISABLE_SHOW_SCHEDULED_INSPECTION_DATE
        • DISABLE_TASK_DASHBOARD_DEFAULT_MODULE_FILTER
        • DISABLED_AEDR_CHECK
        • DISPLAY_INSPECTION_COMMENT_IN_ACA
        • DISPLAY_RECORD_DOCUMENTS (INSPECTION)
        • DISPLAY_RECORD_DOCUMENTS_BY_TYPE
        • DISPOSITION
        • DOCUMENT_AUDIT_ACTION_TYPES
        • DOCUMENT_CONDITION_TYPE_FILTER
        • DOCUMENT_REVIEW_STATUS (User-defined Name)
        • DOCUMENT_STATUS (User-defined Name)
        • E_CODES
        • EDMS
        • EDMS_FUNCTION (User-defined Name)
        • EDUCATION_DEGREE
        • E-MAIL_PAYMENT_NOTICE_DISABLE
        • EMSE_Settings
        • ENABLE_80_UI
        • ENABLE_ADD_MULTIPLE_CONDITIONS
        • ENABLE_ADOBE_PDF_PRINTER
        • ENABLE_AMO_ONLINE_REPORT
        • ENABLE_ANONYMOUS_REPORT
        • ENABLE_AUTO_POPULATE_PARCEL_OWNER
        • ENABLE_CAP_TYPE_ALIAS
        • ENABLE_CONDITION_RESOLVED_DATE
        • ENABLE_CONTACT_ADDRESS
        • ENABLE_CONTACT_ADDRESS_VALIDATION
        • ENABLE_CONTACT_TYPE_FILTERING_BY_MODULE
        • ENABLE_CONTACT_TYPE_SECURITY
        • ENABLE_DISPLAY_ISLAMIC_CALENDAR
        • ENABLE_EMSE
        • ENABLE_EMAIL_NOTIFICATION_PROMPT
        • ENABLE_EXPIRED_LICENSE
        • ENABLE_EXPRESSION_AND_SCRIPT_CACHE
        • ENABLE_MERCHANT_ACCOUNT_BY_MODULE
        • ENABLE_MULTIPLE_CONDITION_GROUP_FOR_TYPE
        • ENABLE_ORIGINAL_VALUATION_CALCULATOR
        • ENABLE_PARCEL_ENDORSEMENT
        • ENABLE_PAYMENT_ENDORSEMENT
        • ENABLE_PERMITS_PLUS_SEARCH
        • ENABLE_SELECT_ADDRESS_OWNER_AFTER_PARCEL
        • ENABLE_SELECT_PARCEL_OWNER_AFTER_ADDRESS
        • ENABLE_THE_DISPLAY_OF_SECURITY_ANSWER
        • ENFORCEMENT DEFENDANT EYE COLOR
        • ENFORCEMENT DEFENDANT HAIR COLOR
        • EPaymentAdapter
        • EVENT_ACTION
        • EVIDENCE_DISPOSITION
        • EVIDENCE_LOCATION
        • EVIDENCE_TYPE
        • EVIDENCE_UNITS_MEASURE
        • EXAM_CSV_FORMAT
        • EXAMINATION_WORKFLOW_TASK_STATUS
        • EXPIRATION_INTERVAL_UNITS
        • EXPIRATIONDATE_DISPLAY_FLAG
        • EXPORT_MAX_RECORDS
        • EXTERNAL_ADDRESS_SOURCE
        • EXTERNAL_CONTACT_ADDRESS_SOURCE_[SOURCE NAME]
        • EXTERNAL_DOC_REVIEW
        • EXTERNAL_OWNER_SOURCE
        • EXTERNAL_PARCEL_SOURCE
        • EXTERNAL_PROVIDER_ADAPTER
        • EXTERNAL_REVIEWERS
        • FEE_QUANTITY_ACCURACY
        • FILE_UPLOAD_BEHAVIOR
        • FIND_APP_DATE_RANGE
        • FIND_TIME_ACCOUNTING_LOGGED_DATE_RANGE
        • FISCAL_YEAR_START
        • FOOD_FACILITY_INSPECTION
        • FULL_PAY_ALLOCATION_OPTIONS
        • GENDER
        • GIS_ATTACHMENT_SELECTION
        • GIS_BUFFER_DISTANCE
        • GIS_NEARBY_QUERY_LIMITATION
        • GIS_PROX_ALERT_TRIGGERS
        • GLOBAL_SEARCH_BUILD_INDEX_ENTITIES
        • GLOBAL_SEARCH_MAX_COUNT
        • GLOBAL_TRUST_ACCOUNT
        • GRACE_PERIOD_INTERVAL_UNITS
        • HEARING BODY
        • HEARING LOCATION
        • HEARING MAX TIME
        • I18N_ADDRESS_FORMAT
        • I18N_SETTINGS
        • INDIVIDUAL_CONTACT_MATCH_CRITERIA
        • INSPECTION_CATEGORY
        • INSPECTION_DISTRICT_ON_PARCEL
        • INSPECTION_RESULT_CSV_FORMAT
        • INSPECTION_ROUTE_TYPE
        • INSPECTION_SETTING
        • INSPECTION_UNIT_NUMBER_VALUES
        • INSPECTIONS_BY_UNIT
        • INSPECTOR_AUTO_ASSIGN_CRITERIA
        • INSPECTOR_WORKLOAD_CALENDAR_TIME
        • KEEP_COMPLETED_INSPECTION_ACTIVE
        • LICENSE_TYPE
        • LICENSED_PROF_ACTIVE_STATUS
        • LICENSED_PROF_EXPIRE_STATUS
        • LICENSED_PROFESSIONAL_TYPE
        • LIMIT_WORKSTATION_ACCEPT_PAYMENT
        • LOAD_TO_RECORD_PORTLET
        • LOGO_TYPE_CATEGORY
        • LOCATION_TYPE
        • LONG_TERM_TIME_TRACKING
        • LOOKUP_TABLE_PAGE_SIZE
        • MASKS
        • MASTER_SCRIPT_DEFAULT_VERSION
        • MAX_ATTACHMENT_SELECTION_NUMBER
        • MEETING_BODY
        • MEETING_LOCATION
        • MEETING_MAX_TIME
        • MEETING_NOTIFICATION_OUTLOOK_REMINDER
        • MEETING_REASON_COMMENT
        • MEETING_TYPE_STATUS_GROUP
        • MEETING_TYPE_STATUS_{Group Name}
        • MODULE_AUDIT_FREQUENCY
        • MULTIPLE_APO_GIS_SELECTION
        • MULTIPLE_LICENSE_PROFESSIONAL
        • MULTI_SERVICE_SETTINGS
        • NEW_SPEAR_FORM_ENABLE
        • ONE_INVOICE_FOR_ALL_CAPS
        • ONLINE_PAYMENT_MAX_AMOUNT
        • ONLINEPAYMENT_WEBSERVICE_URL
        • ORGANIZATION_CONTACT_MATCH_CRITERIA
        • PARCELSET_SCRIPT_LIST
        • PART_CALCULATE_TYPE
        • PARTIAL_CAP_CONDITION_ENABLE
        • PARTIALLY_COMPLETED_CAP_PURGE_DAYS
        • PARTS_ALLOW_NEGATIVE_QUANTITY
        • PASSWORD_CALCULATION_SCORE
        • PASSWORD_POLICY_SETTINGS
        • PAYMENT_CREDITCARD_TYPE
        • PAYMENT_CHECK_ACCOUNT_TYPE
        • PAYMENT_CHECK_TYPE
        • PAYMENT_GROUP
        • PAYMENT_PROCESSING_DEFAULT_METHOD
        • PAYMENT_PROCESSING_METHOD
        • PAYMENT_PROCESSING_RECORD_RECEIPT
        • PAYMENT_RECEIVED_TYPE
        • PAYMENT_REMITTER_CONTACT_TYPE
        • PENALTY_FEE_FUNC
        • PENALTY_INTERVAL_UNITS
        • PHONE_NUMBER_IDD
        • PHONE_NUMBER_IDD_ENABLE
        • POINT_OF_SALE_FEE_SCHEDULE
        • POINT_OF_SALE_TYPE
        • POPULATE_CURRENT_USER_TO_APPLICANT
        • PRIORITY
        • PRODUCTION_UNIT_TYPE
        • PROFESSIONALSET_SCRIPT_LIST
        • PROX_ALERT_ACTION
        • PROXIMITY ALERT DISPLAY GIS map viewer
        • RACE
        • RANDOM_AUDIT
        • REASON_FOR_RESCHEDULING_CANCELLING_EXAMINATION
        • RECENTLY_HISTORY_SIZE
        • REF_ADDRESS_TYPE
        • REFERENCE_CONTACT_RELATIONSHIP
        • REFUND_PAYMENT_REASON
        • REGIONAL MODIFIER
        • RELATED_CAP_SUMMARY
        • RELATED_RECORDS_DEFAULT_VIEW
        • RELATED_CAP_CONFIG
        • REMOVE_PAY_FEE
        • REMOVE_REQUIRED_IN_ADMIN_CONDITIONS
        • REMOVE_REQUIRED_IN_DAILY_CONDITIONS
        • REPORT_CRITERIA_LANGUAGE
        • REPORTS_FROM_GIS_OBJECTS
        • REPRINT_REASONS
        • ROUTE_OPTIMIZER_PROVIDER
        • ROWM_CONDITIONS
        • ROWM_INTEGRATION
        • SALUTATION
        • SESSION_TIMEOUT
        • SG-PERCENTAGE_ EXCLUDE_ INVOICED_ FEE
        • SINGLE_INVOICE_REPORT
        • SOCIAL_MEDIA_SETTINGS
        • SPELL_CHECKER_ENABLED
        • SSO_ADAPTER
        • STANDARD_WEB_FONTS
        • State/Province (User-defined Name)
        • STATES
        • STATUS_OF_CONDITIONS_OF_APPROVAL
        • STREET DIRECTIONS
        • STREET SUFFIXES
        • STRUCTURETYPE
        • STRUCTURE_APO_ASSOCIATION
        • STRUCTURE_CAP_ASSOCIATION
        • STRUCTURE_ESTABLISHMENT_APO_ASSOCIATION
        • STRUCTURE_ESTABLISHMENT_LAND_USE
        • STRUCTURE_ESTABLISHMENT_STATUS
        • TEMPLATE_EMSE_DROPDOWN
        • TEMPLATE_TEXT_PARAMS
        • TIME_ACCOUNTING_SETTINGS
        • TIME_MODULES
        • TRUST_ACCOUNT_ADMINISTRATOR
        • TRUST_ACCOUNT_ONLY
        • UNIT DESC
        • UNIT TYPES
        • UPDATE_REFERENCE_CONDITION
        • USE_GIS_REST_API
        • USER_DISCIPLINES
        • USER_DISTRICTS
        • VAL_CALC_BY_RECORD_TYPE
        • VALUATION_CALCULATOR_VERSION
        • VEHICLE
        • VIRTUAL FOLDERS (User-defined Name)
        • VOID_INVOICE_REASON
        • VOID_PAYMENT_REASON
        • WITHOUT_INSPECTION_TIME
        • WO_TASK_DURATION_UNIT
        • WO_TASK_DURATION_SAME_AS_DEFAULT
        • WO_CLOSE_CHECK_TASK
        • WORKFLOW_FIDS
        • WORKFLOW_CONFIGS
      • Function IDs Reference
        • 0004-Admin Users
        • 0005-Reference Property Parcels
        • 0006-Reference Property Addresses
        • 0008-Reference Licensed Professionals
        • 0025-Admin Workflow Email Settings
        • 0026-Admin Workflow Email Messages
        • 0027-Workflow Email Override
        • 0036-Admin Workflow Processes
        • 0043-Tickler
        • 0044-User Preferences
        • 0045-Admin Organizational Hierarchy
        • 0047-Admin Fee Payment Periods
        • 0048-Reference Hearing Locations
        • 0049-Reference Hearing Bodies
        • 0050-Reference Hearing Calendar (old)
        • 0054-Admin Condition Types
        • 0055-Admin Condition Status
        • 0056-Admin Condition Reference
        • 0057-Reference Condition Parcels
        • 0058-Admin Workflow Condition Validation
        • 0059-Admin Fees Valuation Calculation
        • 0060-Admin Fees Regional Modifier
        • 0061-Admin SmartChoice Code
        • 0063-Admin Workflow Task Status
        • 0065-Admin Application Types
        • 0068-Admin Fee Item Sets
        • 0069-Reference Condition Addresses
        • 0070-Reference Condition Licensed Professionals
        • 0071-Admin Workflow Final Inspection
        • 0072-Admin App Spec Info
        • 0073-Admin Application Renewal Info
        • 0074-Admin License Fee Payment Period
        • 0075-Admin License Types
        • 0076-Accela Events
        • 0077-Admin Event Setup
        • 0078-Admin Event Script Setup
        • 0079-Admin Event Script Test
        • 0080-Admin Rbizdomain Maintenance
        • 0081-Admin Calendar Events
        • 0082-Reference Structure
        • 0083-Reference Structure Template
        • 0084-Reference People Contact
        • 0085-Admin APO Template
        • 0086-Admin Agency Online Help
        • 0087-Accela Online Help
        • 0088-Admin People User Defined Attributes
        • 0089-Reference Property Owners
        • 0092-Accela Functions
        • 0093-Accela Release Versions
        • 0094-Accela Agency
        • 0095-Accela Agency Functions
        • 0096-Admin User Groups
        • 0097-Admin Workflow Review Activity
        • 0098-Reference Standard Comments
        • 0099-Admin Oracle Reports
        • 0106-Admin Batch job
        • 0107-Admin GIS Service
        • 0108-Admin Document Type
        • 0109-Reference Genealogy Split/Merge
        • 0110-Reference Owner Condition
        • 0111-Admin GIS Dynamic Themes
        • 0112-Admin Workflow
        • 0115-Reference Calendar Structure
        • 0116-Admin Calendar Structure Blockout
        • 0117-Admin Calendar Inspection Blockout
        • 0118-Admin GIS Search Tools
        • 0119-Admin Citation Number Generator
        • 0120-Accela Login Page Navigation Link Maintenance
        • 0121-Admin Agency Announcements
        • 0122-Accela System Announcements
        • 0123-Admin Inspection Result Group
        • 0124-Admin Inspection Guide Sheet
        • 0125-Admin Inspection Guide Sheet Group
        • 0127-Admin Application Status Group
        • 0128-Accela User Profile Replace Password
        • 0129-Admin GIS Feature
        • 0130-Admin GIS Establish Genealogy
        • 0131-Admin Find App (Custom)
        • 0133-Admin Inspection Type Sets
        • 0134-Admin-Message-General
        • 0135-Admin-Message-Supervisor
        • 0136-Admin Application General Profile
        • 0137-Admin Filter View
        • 0139-Admin-DataFilter/QuickQuery
        • 0142-Admin Agency Security Policies
        • 0143-Admin Workflow Task Spec Info
        • 0144-Admin Agency Dynamic Menu
        • 0145-Admin Report Management
        • 0146-Admin Folder Admin
        • 0147-Accela DB Admin
        • 0148-Admin Report Admin
        • 0149-Admin Universe Admin
        • 0150-Admin Workload and Skillset
        • 0151-Admin Alert and Rules
        • 0152-Admin IntelliScript
        • 0153-Reference GIS Proximity Alerts
        • 0154-Reference Workflow Proximity Alerts
        • 0155-Admin Label Configuration
        • 0156-Admin SmartChart Configuration
        • 0157-Admin SmartChart Query Configuration
        • 0158-Admin Attribute Definition
        • 0159-Admin Attribute Template Definition
        • 0160-Admin AMS Asset Definition
        • 0161-Admin Work Order Costing Item Definition
        • 0162-Admin Work Order Parts Definition
        • 0163-Admin Work Order Tools Definition
        • 0164-Admin Links Portlets
        • 0169-Admin-Work Order Template
        • 0170-Admin-WO Template Costing
        • 0173-WO Template Part
        • 0175-Admin App Spec Info Groups
        • 0179-Admin App Spec Info Subgroups
        • 0180-Admin Workflow Task Spec Info Subgroups
        • 0181-Admin Fees Manage Schedule
        • 0182-Admin GIS Attribute Mapping
        • 0183-Reference Hearing Calendar
        • 0184-Admin Content Customization
        • 0185-Admin V360 Export
        • 0186-Admin V360 Import
        • 0187-Admin Upload Logo Image
        • 0188-Admin Flow Diagram
        • 0190-Manage Trust Account
        • 0191-Update license expiration task
        • 0192-Workflow Report Setting
        • 0193-Report Management Auto Report
        • 0194-Access Structure Conditions
        • 0195-Admin-PM Schedule
        • 0196-Admin-PM Schedule Linked Quick Query
        • 0197-Admin-PM Schedule Linked Asset
        • 0198-Admin-PM Schedule Skipped Asset
        • 0199-Admin-PM Schedule Hold Event
        • 0200-Admin-PM Schedule Maintenance Record
        • 0201-Admin-Generating Work Orders By PM Schedule
        • 0202-Application Type Image
        • 0204-Properties Rename Parcel ID
        • 0205-Admin App Spec Info Table
        • 0206-Admin Fee Decisions
        • 0207-Admin Inspector Districts
        • 0208-Reference Address Condition History
        • 0209-Reference Parcel Condition History
        • 0210-Reference Owner Condition History
        • 0211-Reference Licensed Professional Cond. History
        • 0212-Reference Structure Condition History
        • 0213-Admin AMS Parts Item Location
        • 0214-Admin AMS Parts Vendors and Manufacturers
        • 0218-Admin Auto-Assign Inspection
        • 0219-Admin AMS PM Schedule Location
        • 0220-Admin AMS Address PM Schedule
        • 0221-Admin Console Management
        • 0222-Address Asset
        • 0223-Address Work Order
        • 0224-Active Directory
        • 0226-Reports Manager Admin
        • 0227-Condition Assessment
        • 0229-Admin display Department
        • 0230-Menu Navigation Admin
        • 0231-Admin Inspection Type/Guide Sheet for ODS
        • 0232-Admin display Option/Required column
        • 0234-Workflow Calendar
        • 0235-Inspection Default Value Policy
        • 0236-Inspection Type and Status Security
        • 0237-Attach GIS Object
        • 0239-Activities For People and Property
        • 0240-Reports Manager Admin
        • 0241-Parcel Subdivision and Lot Search
        • 0242-Required for Fee Calculation
        • 0243-GIS Service
        • 0244-Fee Estimation
        • 0245-Long Term Time Tracking
        • 0246-Activities Specific Information
        • 0247-Agency Workday Calendar
        • 0248-Admin-Security Policy-EDMS Access Security
        • 0249-Workflow Edit
        • 0250-People Info Table
        • 0251-Hearing Reason
        • 0252-Asset Type Available CAP Type
        • 0253-Asset GIS Synchronize
        • 0254-WO Task Definition
        • 0255-Manage Asset Type Security
        • 0256-Carrying over Failed Guide Sheet Items
        • 0257-Admin Inspection Calendar
        • 0258-Supervisor Inspection Calendaring
        • 0259-ASI Lookup Table
        • 0260-Expression Builder
        • 0261-ASI Form Layout Editor
        • 0263- Admin Event Calendar (obsolete, replaced by 8483)
        • 0264-Admin Time Accounting Type
        • 0265-Admin Time Accounting User Profile
        • 0266-Admin Time Accounting Group
        • 0267-TSI Form Layout Editor
        • 0268-APO Form Layout Editor
        • 0269-Admin Attribute Form Layout Editor
        • 0270-Sequence Generator
        • 0272-Control Shared Drop Down List in Admin
        • 0273-ASI Table Drill Down
        • 0274-Rating Type
        • 0275-Condition by Group
        • 0276-Address Type Group
        • 0277-Address Type for the reference address
        • 0278-Associate People
        • 0279-Associate Address
        • 0280-Associate Parcel
        • 0281-Supervisor Master Calendaring
        • 0282-Expression Migration
        • 0283-Associated CAP List
        • 0284-Batch Job Maintenance
        • 0285-Batch Job Schedule
        • 0286-Delegate User Management
        • 0288-Enable Inspection Flow
        • 0289-Enable Inspection Milestone
        • 0290-Admin - Standard Comments
        • 0291-Guide Sheet Template Data
        • 0292-Service Management
        • 0294-Structure and Establishment
        • 0295-Reference Structure and Establishment
        • 0296-Structure and Establishment Condition
        • 0297-Structure and Establishment History
        • 0299-Super License Management
        • 0300-License Management
        • 0305-Admin Attribute Table Definition
        • 0306-Work Order Type
        • 0307-Audit Logger Definition
        • 0308-Data Manager Export
        • 0309-Data Manager Import
        • 0310-Admin Education Info
        • 0311-Admin Continuing Education Info
        • 0312-Admin Examination Info
        • 0314-Admin Meeting Calendar
        • 0315-Admin Create New Objects
        • 0316-Reference Contact Condition
        • 0317-Reference Contact Condition History
        • 0318-Administration
        • 0319-Delete ASI and ASIT on existing CAPs
        • 0320-Admin License Verification
        • 0321-Reference Address Copy
        • 0322-Reference Merge Contacts
        • 0323-Disable Licensed Professionals Search
        • 0324-Admin Receipt Print Audit
        • 0326-Define Asset Usage Unit Type
        • 0327-Edit My QuickQuery By Administration
        • 0328-Accessibility Mode
        • 0330-Admin Work Order Costing Group Definition
        • 0331-Trust Account Associated Record
        • 0332-Daily Cost Rate Definition
        • 0333-Condition List Audit Log
        • 0334-Condition Detail Audit Log
        • 0335-Copy or Move Parcel Associated Records
        • 0336-User Calendar
        • 0337-Agency Holiday Calendar
        • 0338-Licensed Professional Document List
        • 0339-Inspection Grade Group
        • 0340-Reference Contact Type Security
        • 0341-Daily Contact Type Security
        • 0342-Parcels GIS Attributes Mapping
        • 0343-Contact Relationship
        • 0344-Show Address on the Contact
        • 0345-Look Up Address on the Contact Address
        • 0346-Workflow Designer
        • 0347-Social Media
        • 0348-AA-AGIS Integration Diagnosis Tool
        • 0349-Contact Management
        • 0350-Regional Settings
        • 0351-Admin Set Type
        • 0352-Professional List
        • 0353-Contact Identity Fields
        • 0354-Custom Dictionary
        • 0355-Reference Contact Relationship
        • 0357-Reference Contact Log
        • 0360-Account Settings
        • 0361-General Settings
        • 0362-Duplicate Contact Address Check
        • 0365-License Certification Info
        • 0366-License Certification Supervisor
        • 0367-Default Clone Options
        • 0368-Reference Contact Document List
        • Filtering Records
        • 0371-Professional List
        • 0374-Data Manager Delete
        • 0375-New UI Admin Access Restricted
        • 0376-Admin Conditions Access Restricted
        • 7800-Report Menu
        • 7801-Ad Hoc Reports
        • 8006-Application Print Permit
        • 8014-Standard Comments and Task List
        • 8020-Condition Full Privileges
        • 8027-Smart Notice
        • 8028-Addresses
        • 8029-Parcels
        • 8030-Owners
        • 8031-Contacts
        • 8032-Licensed Professionals
        • 8033-Additional Information
        • 8034-New Application
        • 8035-Find App
        • 8036-Workflow - 2.5
        • 8038-Valuation Calculation
        • 8039-PermitsPlus Historical Data
        • 8047-Hearings (obsolete, replaced by 8483)
        • 8049-Batch Job (old)
        • 8068-Find App (simple search)
        • 8073-App Spec Info
        • 8074-Set Header Maintenance
        • 8075-Set Detail Maintenance
        • 8078-New Business License Application
        • 8079-Business Licenses Expiration Info
        • 8081-Project Maintenance/Navigation
        • 8085-Inspection Email Notification
        • 8090-Workflow Supervisor
        • 8093-Staff Search
        • 8097-Manual Application Number Option
        • 8098-Agency Switch
        • 8099-Inspection Calendar Override Authority
        • 8102-People User Defined Attributes
        • 8103-Structure Tracking
        • 8104-Assess Fees
        • 8105-User Defined Parcel Attribute
        • 8106-Void Application
        • 8107-Cashier-Supervisor
        • 8108-Cashier Payment
        • 8110-Application Comment
        • 8112-Application Cloning
        • 8113-Standard Comments
        • 8114-ADS New Non-Electronic Documents (old)
        • 8115-ADS Document List (old)
        • 8116-V360 Reports
        • 8119-GIS Service
        • 8120-ADS Non-Electronic Documents (old)
        • 8121-Set Payment
        • 8122-Batch Job
        • 8130-Parcel Genealogy
        • 8132-Workflow
        • 8133-Workflow Task Assignments
        • 8134-Set Workflow Status Change
        • 8135-Include Insp. History in Workflow History
        • 8137-Calendar Structure
        • 8138-Condition Limit Access by Dept
        • 8140-Limit Assignments by Dept
        • 8141-Application Status
        • 8142-Application Status History
        • 8143-Inspection Scheduling
        • 8144-Inspection Results Supervisor
        • 8145-Inspection Results
        • 8146-Inspection Route Sheet
        • 8147-Inspection Assignments
        • 8148-Create From GIS
        • 8149-Inspection Guide Sheet
        • 8150-Find App (Custom)
        • 8151-Messages
        • 8152-WO/SR Group Update
        • 8153-ADS Document Upload (old)
        • 8154-Application Hierarchy
        • 8155-Department Manager
        • 8157-Application Custom Header
        • 8161-Properties Section Township Range
        • 8162-Application Limit Access by App Type
        • 8163-Real Estate Work Request
        • 8164-Real Estate Certification Package
        • 8165-Real Estate Relocation Displace
        • 8166-Real Estate Tract-Component Relationship
        • 8167-ADS Document Delete (old)
        • 8168-Agency Dynamic Menu
        • 8169-Real Estate Service Request
        • 8170-Real Estate Vendor Work Order
        • 8171-Real Estate Tract-NFI Relationship
        • 8172-Real Estate Department Financials
        • 8173-Real Estate Project Financials
        • 8174-Real Estate Component Financials
        • 8175-GIS Objects
        • 8176-GIS Area Usage
        • 8177-Report Management
        • 8178-Report Runner
        • 8179-Report Scheduler
        • 8180-Report Writer
        • 8181-Report Object Writer
        • 8182-GIS Proximity Alerts
        • 8183-Application App Spec Info Groups
        • 8184-Set App Spec Info
        • 8185-Set Task Spec Info
        • 8186-Workflow Task Activation
        • 8187-Inspection GIS Route Optimization
        • 8188-SmartChart Display
        • 8189-Asset Data Management
        • 8190-Work Order Management
        • 8191-Work Order Costing
        • 8192-Work Order Parts
        • 8193-Work Order Tools
        • 8194-Work Order Scheduled Work Orders
        • 8195-SmartChart Viewer
        • 8196-SmartChart GIS
        • 8197-Real Estate FDA Exceptions
        • 8198-Tract Financials Summary
        • 8201-Daily Asset Location
        • 8202-Daily Asset Relationship
        • 8203-Daily Record Asset
        • 8206-Daily-Work Order Close
        • 8207-Workflow Ad Hoc Tasks - 5.2
        • 8208-Autopopulate APO Data from GIS
        • 8209-Single Portlet Data Summary
        • 8210-Workflow My Task List
        • 8211-List Driven SmartChart
        • 8212-Upload EDMS Attachment
        • 8213-Download EDMS Attachment
        • 8214-View EDMS Attachment List
        • 8215-GIS Genealogy
        • 8216-Citizen Fee Update
        • 8217-Fees Credit Card Payment
        • 8218-Citizen User Profile Join Organization
        • 8219-Citizen User Profile
        • 8220-Citizen User Profile Agency Spec Info
        • 8221-Citizen User Profile Organization
        • 8222-Citizen User Profile Organization Supervisor
        • 8223-Citizen Admin
        • 8224-Citizen Admin Supervisor
        • 8227-PermitsPlus Search Address
        • 8228-Reports Link
        • 8229-Hearings (obsolete, replaced by 8483)
        • 8230-Search Applicant
        • 8231-Set Current User
        • 8232-Get Parcel And Owner
        • 8233-Search Parcel
        • 8234-Get Address And Owner
        • 8235-Search Owner
        • 8236-Related CAPs-Search
        • 8238-Payment History
        • 8240-Delete EDMS Attachment
        • 8241-Inspection New Inspection
        • 8242-Workflow Calculate Percent Complete
        • 8243-Daily Flow Diagram
        • 8244-Daily-Print Single CAP Detail
        • 8249-Turn Off the Inspection Tab in CAP List
        • 8250-Search My Tasks
        • 8251-Cashier Session
        • 8253-Showing GIS X/Y Locator
        • 8255-Update Inspection Required/Optional Property
        • 8259-Cashier Session Supervisor
        • 8260-Change Due
        • 8261-Open Cash Drawer
        • 8262-Daily-Asset PM Schedule List
        • 8264-Create from Model
        • 8265-Model Maintenance
        • 8266-Check reference object condition
        • 8267-Enable Payment by Trust Account
        • 8268-Display Option/Required of the Inspection
        • 8269-Customize Content
        • 8270-App Spec Info Table
        • 8271-Fees Recalculate Fees
        • 8272-Application Condition History
        • 8273-Parts Inventory
        • 8274-Part Transaction-Issue
        • 8275-Parts Supply
        • 8276-Parts Contact
        • 8277-Asset Usage Tracking
        • 8278-PM Schedule Log
        • 8279-New Mechanism to Create Work Order
        • 8280-Linking Work Order to PM Schedule
        • 8281-Inspector Districting
        • 8282-Asset Condition
        • 8285-Show Cashier ID on Payment
        • 8286-Fees Print Receipt Summary
        • 8287-Auto-Assign Inspection
        • 8288-Fees Point Of Sale
        • 8289-Fees Point Of Sale Refunds
        • 8290-Calculate Asset Depreciation
        • 8291-Jetspeed Console Customization
        • 8292-Create Multiple Related CAPs
        • 8293-Open New Related CAP in SPEAR
        • 8294-Asset Document Look up
        • 8295-Real Estate Land Acquisition Summary
        • 8296-Cash Drawer
        • 8298-LocationQuery
        • 8299-Daily-ODS Inspection Gaps
        • 8300-Inspections by Unit Number
        • 8301-Using Credit Card For Payment
        • 8302-Using Check For Payment
        • 8303-Synchronize Function in APO
        • 8304-Search Credit Card/Check Transaction
        • 8305-Reports Portlet
        • 8307-Reports Menu
        • 8308-Asset Condition Assessment Management
        • 8309-Asset Condition Assessment Observation
        • 8310-Asset Condition Assessment Linked Work Order
        • 8312-Asset Clone
        • 8313-Fee Item Note
        • 8314-Adjusted column
        • 8315-Copy Inspection and Guide Sheet
        • 8317-Workflow Calendar
        • 8318-Adhoc and Workflow Together
        • 8322-Attach GIS Object
        • 8323-Update Related Caps
        • 8324-Create CAP-Validate
        • 8325-Save Work in Progress of CAP
        • 8326-Fee Estimate
        • 8327-Search Select Parcel Function
        • 8329-App Spec Info Supervisor
        • 8330-People Info Table
        • 8331-Create WO From Asset List
        • 8332-Evidence
        • 8333-Void Invoiced But Unpaid Fee
        • 8334-Evidence Supervisor
        • 8335-Application Status Security
        • 8336-Recalculate Production Units
        • 8337-Production History
        • 8338-WO Task tab on Work Order
        • 8339-Maintenance WO Task on Work Order
        • 8340-Application Comments Edit
        • 8341-Auto Pay
        • 8342-Auto Create Trust Account
        • 8343-Copy Guide Sheet
        • 8344-Carrying Over Failed Guide Sheet Items
        • 8345-User Inspection Calendar
        • 8346-Parent Asset Dependency Flag
        • 8347- User Event Calendar
        • 8348-Void Paid Fee
        • 8349-Parcel Set Detail
        • 8350-Edit Parcel Set Members
        • 8351-Parcel Set Create CAPs
        • 8352-Parcel Set Create Conditions
        • 8353-Parcel Set Create Owners
        • 8355-Parcel Set Execute Script
        • 8356-Set Cloning
        • 8357-Set Conditions
        • 8358-Set Comments
        • 8359-Set Scripts
        • 8361-Set Licensed Professionals
        • 8362-Set Owners
        • 8363-Set Contacts
        • 8364-Set Status Change
        • 8365- Inheritable editable
        • 8366-Void Payment
        • 8367-Manage Batch Invoice
        • 8369-User Time Accounting Daily
        • 8370-Set of Sets Detail
        • 8371-Set of Sets Members
        • 8372-Set Analysis
        • 8373-Fee Analysis
        • 8374-Set of Sets Payment
        • 8375-Time Accounting Administrator
        • 8376-Time Accounting Supervisor
        • 8377-Select From Multiple Inspection Groups
        • 8378-Address Set Detail
        • 8379-Address Set Members
        • 8380-Address Set Comments
        • 8381-Address Set Condition
        • 8382-Address Set Execute Script
        • 8383-Licensed Professional Set Detail
        • 8384-Licensed Professional Set Members
        • 8385-Licensed Professional Set Comments
        • 8386-Licensed Professional Set Condition
        • 8387-Licensed Professional Set Execute Script
        • 8388-Reference Address Comments
        • 8389-Reference Licensed Professional Comments
        • 8390-CAP Type picker with Tree
        • 8391-Create Multiple CAPs for Parcels
        • 8393-Payment Processing
        • 8394-Payment History
        • 8395-CAP Summary
        • 8397-ASI Table Delete
        • 8398-Cap Renewal
        • 8399-Asset Rating
        • 8400-Manage Inspection
        • 8401-GIS Address Locator
        • 8402-Asset Associated Part
        • 8403-Multi Agency Switch
        • 8404-Void Payment
        • 8405-Structure and Establishment
        • 8406-Edit Valuation Calculator Unit Cost
        • 8408-Edit Application Status History
        • 8409-Workflow Delete and Assign
        • 8410-Delete CAPs
        • 8411-Cap Summary
        • 8412-Asset Group Update
        • 8413-MyTask - Inspections
        • 8414-Void Payment
        • 8415-Refund Payment
        • 8416-Invoices Management
        • 8417-Enable POS
        • 8418-Work Order Cost Distribution
        • 8419-Delete Workflow History
        • 8420-Daily Education Info
        • 8421-Daily Delete Required Education
        • 8422-Random Audit History
        • 8423-Random audit set
        • 8424-Re-generate/Delete Random Audit Set
        • 8425-Execute Script
        • 8426-Random Audit Supervisor
        • 8427-Claim or Release Task Assignment
        • 8428-Daily Continuing Education Info
        • 8429-Daily Delete Required Continuing Education
        • 8430-Daily Examination Info
        • 8431-Daily Delete Required Examination
        • 8432-User Meeting Calendar
        • 8433-Document Permission Settings
        • 8434-Global Search
        • 8435-Daily - Cashier - Pay More
        • 8436-Daily - Cashier - Apply
        • 8437-Daily - Cashier - Refund
        • 8438-Daily - Cashier - Void
        • 8439-Daily - Cashier - Generate Receipt
        • 8440-Daily - Cashier - Fund Transfer
        • 8441-Initiated Product Info
        • 8442-Inspection History Audit Log
        • 8443-Application Audit Log
        • 8444-Application Status History Log
        • 8445-Daily - Cashier - Pay More
        • 8446-Disable Licensed Professionals Delete
        • 8447-Part Transaction-Receive
        • 8448-Part Transaction-Transfer
        • 8449-Part Transaction-Adjust
        • 8450-Part Transaction-Reserve
        • 8451-Part Transaction-Void
        • 8456-Fee Schedule Drop Down List
        • 8457-Create Free Form Condition
        • 8458-Complete Record and ASI Audit
        • 8459-Specific Record and ASI Audit Log
        • 8460-Delete Related Records
        • 8461-Show Work Order Cost Information
        • 8462-Time Accounting on inspections
        • 8463-Payment Auto Allocation
        • 8464-SSN and FEIN Mask
        • 8465-Deposit Trust Account During the payment
        • 8466-Daily Work Order Costing Group Definition
        • 8467-Schedule Related Inspections
        • 8468-Inspections List Guide Sheet Audit Log
        • 8469-Inspections Detail Guide Sheet Audit Log
        • 8470-Time Accounting on Workflow
        • 8471-Document Audit Log
        • 8472-Disable ADS Document View Button
        • 8473-EDMS Document URL Link
        • 8474-Check-in Permission
        • 8475-Asset Audit Log
        • 8476-Examination Audit Log
        • 8477-Document Review Permission
        • 8478-Document Assign Permission
        • 8479-Deactivate Contacts in Set Contacts
        • 8480-Conditions of Approval
        • 8481-Delete Conditions of Approval
        • 8482-Create a Set in Record List
        • 8483 Meetings
        • 8484-Cost Item Permission
        • 8485-Daily Record Set List
        • 8486-Compare Documents
        • 8490-Record Contact Log
        • 8491-Workflow History Log
        • 8492-Communication List
        • 8493-Consolidated Record Activities
        • 8494-Record Communication List
        • 8495-Show Inspection Submitted Location
        • 8496-Optimize Inspection Route
        • 8497-Result Inspections by CSV
        • 8499-New Document from Scan
        • 8500-Asset Condition Assessment Costing
        • 8501-Display Desired Date Field
        • 8502-Pending Inspection
        • 8503-Attach Record Document to People
        • 8504-Document Checklist
        • 8505-Document Review Comments
        • 8506-Internal User
        • 8507-Edit Record
        • 8508-Print Multiple Documents
        • 8509 - View Workflow Design Link
        • 8600 - PM Schedule Group Update
        • 8601 - Condition Assessments Group Update
        • 9999-Log Out
  • Migration Guide
    • Civic Platform Migration Guide
    • Introduction
    • Accela Database Migration
      • Understanding Database Migration
      • Copying and Setting Accela Environment Parameters
      • Performing a Full Accela Database Migration – Oracle
      • Performing a Full Database Migration – SQL Server
    • Configuration Migration
      • Extracting Configuration Data
      • Migrating to an Oracle Database
      • Migrating to a SQL Server Database
    • Post Migration
    • Migration Scripts
      • Migrating Existing Contacts across Multiple Agencies
    • Data Manager
      • Navigating the Data Manager Panel
      • Exportable and Importable Data Element Information
      • Managing Export Jobs
      • Managing Import Jobs
      • Managing Delete Jobs
      • Importing Data Between Civic Platform Versions (Backward Compatibility)
  • Scripting Guide
    • Civic Platform Scripting Guide
    • Introduction
      • Understanding Events
      • Understanding Master Scripts
      • Understanding JavaScript Scripting Framework
      • Understanding Standard Choice Script Controls
      • Understanding Expression Builder Scripting
    • Event and Script Setup
      • Listing of Events and Master Scripts
      • Working with Events
      • Triggering Events
      • Working with Scripts
      • Associating Events with Scripts
    • Master Scripts
      • Viewing Master Scripts
      • Understanding the EMSE Execution Path
      • Creating a New Script
      • Configuring the Universal Script
      • Configuring Global Variables
      • Adding Custom Functions
    • Using JavaScript with Master Scripts
      • JavaScript Framework Configuration
      • JavaScript File Conventions
      • Script Development and Testing
      • Script Deployment Using the EMSE Tool
      • New Functions in Master Scripts 3.0
    • Script Controls
      • Understanding Script Controls
      • Understanding Script Control Syntax
      • Understanding Criteria (the If Clause)
      • Understanding Actions (the Then Clause)
      • Specifying Script Controls as Standard Choices
      • Understanding Script Control Branching
      • Naming Inspection Result Events
      • Exploring an Object
    • Citizen Access Page Flow Scripts
    • Understanding Citizen Access Page Flow Scripts
      • Using Model Objects
      • Creating a Page Flow Master Script
    • Batch Job Scripting
    • Script Testing
      • Understanding the Script Test Tool
      • Testing an Event and Script Association
      • Running a Script Test
      • Troubleshooting
    • Civic Platform Object Model
      • Discussing the Civic Platform Object Model
      • Understanding Script Return Values
    • Master Script Function List
      • activateTask
      • addAddressCondition
      • addAddressStdCondition
      • addAllFees
      • addAppCondition
      • addASITable
      • addASITable4ACAPageFlow
      • addContactStdCondition
      • addCustomFee
      • addFee
      • addFeeWithExtraData
      • addLicenseCondition
      • addLicenseStdCondition
      • addLookup
      • addParcelAndOwnerFromRefAddress
      • addParcelCondition
      • addParcelDistrict
      • addParent
      • addrAddCondition
      • addReferenceContactByName
      • addressExistsOnCap
      • addStdCondition
      • addTask
      • addTimeAccountingRecord
      • addTimeAccountingRecordToWorkflow
      • addToASITable
      • allTasksComplete
      • appHasCondition
      • applyPayments
      • appMatch
      • appNameIsUnique
      • assignCap
      • assignInspection
      • assignTask
      • autoAssignInspection
      • branch
      • branchTask
      • capHasExpiredLicProf
      • capIdsFilterByFileDate
      • capIdsGetByAddr
      • capIdsGetByParcel
      • capSet
      • checkCapForLicensedProfessionalType
      • checkInspectionResult
      • childGetByCapType
      • closeCap
      • closeSubWorkflow
      • closeTask
      • comment
      • compareInspDateDescfunction compareInspDateDesc(a,b) { retu...
      • completeCAP
      • contactAddFromUser
      • contactSetPrimary
      • contactSetRelation
      • convertDate
      • convertStringToPhone
      • copyAddresses
      • copyAppSpecific
      • copyASIFields
      • copyASITables
      • copyCalcVal
      • copyConditions
      • copyConditionsFromParcel
      • copyContacts
      • copyContactsByType
      • copyFees
      • copyLicensedProf
      • copyOwner
      • copyOwnersByParcel
      • copyParcelGisObjects
      • copyParcels
      • copySchedInspections
      • countActiveTasks
      • countIdenticalInspections
      • createAddresses
      • createCap
      • createCapComment
      • createChild
      • createParent
      • createPendingInspection
      • createPendingInspFromReqd
      • createPublicUserFromContact
      • createRefContactsFromCapContactsAndLink
      • createRefLicProf
      • createRefLicProfFromLicProf
      • dateAdd
      • dateAddMonths
      • dateFormatted
      • dateNextOccur
      • deactivateTask
      • deleteTask
      • editAppName
      • editAppSpecific
      • editBuildingCount
      • editCapContactAttribute
      • editChannelReported
      • editContactType
      • editHouseCount
      • editInspectionRequiredFlag
      • editLookup
      • editPriority
      • editRefLicProfAttribute
      • editReportedChannel
      • editScheduledDate
      • editTaskComment
      • editTaskDueDate
      • editTaskSpecific
      • email
      • emailContact
      • endBranch
      • executeASITable
      • exists
      • externalLP_CA
      • feeAmount
      • feeAmountExcept
      • feeBalance
      • feeCopyByDateRange
      • feeExists
      • feeGetTotByDateRange
      • feeQty
      • getAddressConditions
      • getAppIdByASI
      • getAppIdByName
      • getApplication
      • getAppSpecific
      • getCapByAddress
      • getCAPConditions
      • getCapId
      • getCapsWithConditionsRelatedByRefContact
      • getChildren
      • getChildTasks
      • getConditions
      • getContactArray
      • getContactConditions
      • getCSLBInfo
      • getDepartmentName
      • getGISBufferInfo
      • getGISInfo
      • getGISInfoArray
      • getGuideSheetObjects
      • getInspector
      • getLastInspector
      • getLastScheduledInspector
      • getLicenseConditions
      • getLicenseProfessional
      • getParcelConditions
      • getParent
      • getParents
      • getRefLicenseProf
      • getRelatedCapsByAddress
      • getRelatedCapsByParcel
      • getReportedChannel
      • getScheduledInspId
      • getShortNotes
      • getTaskDueDate
      • getTaskStatusForEmail
      • hasPrimaryAddressInCap
      • insertSubProcess
      • inspCancelAll
      • invoiceFee
      • isScheduled
      • isTaskActive
      • isTaskComplete
      • isTaskStatus
      • jsDateToASIDate
      • jsDateToMMDDYYYY
      • licEditExpInfo
      • loadAddressAttributes
      • loadAppSpecific[4ACA]
      • loadASITable
      • loadASITables[4ACA][Before]
      • loadFees
      • loadGuideSheetItems
      • loadParcelAttributes
      • loadTasks
      • loadTaskSpecific
      • logDebug
      • lookup
      • lookupDateRange
      • lookupFeesByValuation
      • lookupFeesByValuationSlidingScale
      • loopTask
      • Master Script Function List
      • matches
      • nextWorkDay
      • openUrlInNewWindow
      • parcelConditionExists
      • parcelExistsOnCap
      • paymentByTrustAccount
      • paymentGetNotAppliedTot
      • proximity
      • proximityToAttribute
      • refLicProfGetAttribute
      • refLicProfGetDate
      • removeAllFees
      • removeASITable
      • removeCapCondition
      • removeFee
      • removeParcelCondition
      • removeTask
      • replaceMessageTokens
      • resultInspection
      • scheduleInspectDate
      • scheduleInspection
      • searchProject
      • setIVR
      • setTask
      • stripNN
      • taskCloseAllExcept
      • taskStatus
      • taskStatusDate
      • transferFunds
      • updateAddresses
      • updateAppStatus
      • updateFee
      • updateRefParcelToCap
      • updateShortNotes
      • updateTask
      • updateTaskAssignedDate
      • updateTaskDepartment
      • updateWorkDesc
      • validateGisObjects
      • workDescGet
      • zeroPad
    • Master Script Object List
      • Fee
      • genericTemplateObject
      • guideSheetObject
      • licenseProfObject
      • licenseObject
      • Task
    • Example Expression Script
    • Example External Document Review Script
    • JavaScript Primer
      • Understanding Scripts
      • Using Variables
      • Using Expressions
      • Controlling What Happens Next
      • Using Functions
      • Using Objects, Properties, and Methods
  • Glossary
    • Accela Civic Platform Glossary
  1. Home
  2. Installation Guide
  3. Installing Civic Platform Components
  4. Troubleshooting

Troubleshooting

Use the recommendations in this chapter to help troubleshoot issues during and after installation.

Related information
Error 1603, 1638
Error 1628, 1607, 1618
Disk Out of Space
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