Civic Platform

Civic Platform provides the core functionality for the system. The Civic Platform web server receives instructions to construct and deliver web pages to a Civic Platform browser-based client, and provides information from the browser-based client to the application server for processing. The ColdFusion MX web server provides the user interface environment for the Civic Platform Classic administrative tool.

The application (biz) server executes the main functionality of Civic Platform. The application server retrieves and writes record content to the database, and works with the web server to send and receive information to and from the client. The application server processes requests from other system products.

The system stores all Civic Platform record content in the Civic Platform database, except for attachments. The system stores attachments (documents) via the Accela Document Services (ADS) or third party Enterprise Document Management System. The ADS server provides access to stored documents. The ADS server uses a different database schema from the Civic Platform database, but the ADS database can be shared with the Civic Platform database server.

The index server performs global full-text searches across all Civic Platform records. Without the index server, Civic Platform can perform exact match searches and wildcard searches for record metadata.

The Accela Adhoc Reports server provides the ability to design and generate custom reports of data stored in the Civic Platform database.

Note:

Add-on Products use a different deployment topology for the client. See the deployment topologies illustrated in the Network Topology chapter.
The map component in Citizen Access, Mobile Office, and Civic Platform clients connects to AGIS Server.