Network Ports

Civic Platform implements standard web communication protocols (HTTP/HTTPS, SSL, and so forth). Use the commonly available communication speed, 1 Gbps for example, for your network communication speed.

The following Civic Platform Configuration Parameters table shows the network communication ports between external Accela hosts. The administrator who installs Civic Platform uses the same configuration checklist (included in the Civic Platform Installation Guide) before running the Civic Platform installer.

Table 1. Civic Platform Component Configuration Parameters
Component Parameter: (with Example Values) Your Value
General Recommendation Have a total of approximately 6 IP addresses available.
Note: The actual total of IP addresses depends on whether the Accela core services are installed on separate servers or a multi-homed server.
ColdFusion MX Web Server
  • Host: aa.Accela-product.accela.com
  • IP address: 10.50.2.1
  • HTTP port number: 80
  • HTTPS port number: 443
  • Wildfly port bind base: 2
  • SSO cookie domain: .accela.com
  • SMTP mail server: 10.50.1.23
  • SMTP mail server port number: 25
Web Server
  • Host: av.accela-product.accela.com
  • IP address: 10.50.2.2
  • HTTP port number: 80
  • HTTPS port number: 443
  • Wildfly port bind base: 4
Application Server
  • IP address: 10.50.2.3
  • Wildfly port bind base: 3 (preset)
  • SMTP user name: authuser
  • SMTP user password: password
Index Server
  • IP address: 10.50.2.4
  • Wildfly bind port base: 6
ARW Server
  • Host name: reporting.Accela-product.accela.com
  • IP address: 10.50.2.4
  • HTTP port number: 80
  • Wildfly port bind base: 9
ARW Server with Oracle Database
  • DB TNS name: reporting
  • DB username: reportUser
  • DB login password: reportUser
  • DB IP address: 10.50.0.26
  • DB port number: 1521
  • DB SID: reporting
ARW Server with MS SQL Server Database
  • DB ODBC name: reporting
  • DB login username: reportUser
  • DB login password: reportUser
  • DB server: reporting_sqlserver
  • DB port number: 1433
  • Database name: reporting
Oracle Database Server
  • IP address: 10.50.0.31
  • Port number: 1521
  • Service name: dermdb.accela.com
  • DB SID: dermdb
  • SYS username: sys
  • SYS password: sys
  • Regular DB login username: accela
  • Regular DB login password: accela
  • Adhoc report DB login username: adhocaccela
  • Adhoc report DB login password: adhocaccela
  • Oracle default table space name: ACCELATBS
  • Oracle temporary table space name: TEMP
Jetspeed Oracle Database Server
  • IP address: 10.50.0.31
  • Port number: 1521
  • Service name: dermdb
  • SYS username: sys
  • SYS password: sys
  • Regular username: jetspeed
  • Regular password: jetspeed
  • Default table space name: JETSPEEDTBS
  • Temporary table space name: TEMP
MS SQL Server Database Server
  • IP address: 10.50.0.85 (or 10.50.0.85\Accela)
  • Port number: 1433
  • Database name: accela
  • Admin DB login username: admin
  • Admin DB login password: admin
  • Regular DB login username: accela
  • Regular DB login password: accela
  • Adhoc report DB login username: adhocaccela
  • Adhoc report DB Login password: adhocaccela
ADS Server
  • IP address: 10.50.2.7
  • HTTP port: 80
  • Wildfly bind port base: 7
ADS Server with Oracle Database
  • DB IP address: 10.50.0.26
  • DB port number: 1521
  • Service name: proj1
  • DB username: ads
  • DB login password: adspw
ADS Server with MS SQL Server Database
  • IP address: 10.50.0.35
  • Port: 1433
  • Database name: ADS
  • User name: vchtrans
  • Password: vchtrans
Note:
  • For the ColdFusion MX web server, Web Server, Index server, and ADS server - The Port Bind Base is the base number for all other ports except HTTP and HTTPS ports. The value should typically be a single-digit or double-digit between 1~65 (such as 2, 3, etc.), and becomes the ‘thousands’ prefix for all other pre-defined values. The ‘Port Bind Base’ concept applies to the setup of other Accela products. Each Accela product if installed on the same server should have a unique base.
  • For the Web server and Report server - If the server is on the same host as the application server, they have the same IP address, use a different HTTP port number and HTTPS port number from the ones used for the application server (Setting Up Multiple-Homed Servers).
  • For the Application server - Application server clients specify port 3080 as the default port for communicating with the application server. Reserve JBoss binding port base 3 for the application server.
  • For the Accela IVR server - Use unique port numbers for multiple Tomcat instances.
  • For the Accela Gateway server - Accela Mobile Gateway can support multiple application servers. Each supported application server uses a different IP address or port.

This Internal Communication Ports table lists internal communication ports between the Civic Platform application server and other system servers.

Ports Servers
<base>080 Biz, CFMX, Web, ADS servers (for http)
<base>443 Biz, CFMX, Web, ADS servers (for https)
<base>445 Biz, Index servers (for Java Messaging Service)
<base>447 Biz, Index servers (for Java Remote Method Invocation)
<base>099 Biz, Index server, CFMX, Web, ADS servers (for Java Naming Provider)

Setting Up Multiple-Homed Servers

Best practices recommend installing Civic Platform using a multi-homed configuration with a physical connection between the host to multiple IP addresses (on the same or different networks). For multiple Accela products on a single physical server, the recommendation is to set up a multi-homed environment with multiple virtual IP addresses. Each Accela service requires a unique TCP/IPv4 address.