Transaction Time-out Setting
The transaction time-out setting specifies the maximum time that Civic Platform can wait for a transaction to complete. By default, the time-out value is 1200, which means transactions time out after 1200 seconds. You can adjust the time-out value in the configuration file on the Civic Platform application server.
To configure the transaction time-out value
- Open the ServerConfig.properties file from the following folder: - <server_name>\av.biz\conf\av\ 
- Locate the jboss.transaction.timeout property and enter the desired value in seconds. - jboss.transaction.timeout=1200
- Save the file.