Database Connection Time-out Setting
The database connection time-out setting specifies the maximum amount of time (in milliseconds) that the database waits for a query to run before displaying a time-out error message. By default, the time-out setting is 5000 milliseconds. You can adjust the time-out value in the configuration files on the Civic Platform server.
To configure the database connection time-out value
Open the ServerConfig.properties file from any of the following folders:
<server_name>\av.biz\conf\av\
<server_name>\av.web\conf\av\
<server_name>\av.cfmx\conf\av\
Locate the av.db.blocking.timeout.millis property and enter the desired value in milliseconds.
Save the file.