Random Audit Overview

You can use parameters to designate a specific group of records (such as licenses) or inspections, and then generate a random audit set from within that group. Once you have generated an audit set, you can execute scripts, run reports, and filter the audit set.

USE CASE 1:

Regulations require your agency to perform an audit of continuing education requirements for 45% of all pharmacist licensees. The Random Audit feature enables you to select a license type “Pharmacist” and then choose either a percentage or a quantity of Pharmacist licensees. Civic Platform then generates a random list of records for an audit. You can send a form letter to the audited licensees to inform them that they must complete and submit the original continuing education paperwork to renew their license. After you audit a licensee, Civic Platform makes a note in the file to exclude that licensee in the next audit.

USE CASE 2:

Your agency has multiple inspectors whose job it is to inspect restaurants in the same region. To ensure that inspectors complete necessary inspections on a random basis rather than based on preferred territory, your agency can use the random audit feature to assign a random list of businesses to each inspector.

A record or an inspection can belong to multiple audit sets. Civic Platform does not exclude records or inspections with locked or hold conditions from audit sets.