Configuring Enforcement and Case Management

Topics

Configuring the Evidence Portlet
Configuring Complaint, Priority, and Address Types

Configuring the Evidence Portlet

You can configure Civic Platform to enable various fields for enforcement and for case management. Much of the functionality involves the Evidence portlet.

Set the following Standard Choices:

EVIDENCE_TYPE
EVIDENCE_LOCATION
EVIDENCE_UNITS_MEASURE
DISPOSITION

Configuring Complaint, Priority, and Address Types

To streamline creation of case applications, you can configure Civic Platform to display set values in the Report Type, Priority, and Address Type fields.

Set the following Standard Choices:

COMPLAINT REFERRED TYPE
PRIORITY
AA_EDMS_DISALLOWED_FILE_TYPES