WITHOUT_INSPECTION_TIME

Product

Civic Platform, IVR

Type

System Switch

Description

This Standard Choice controls whether IVR or a third party IVR can schedule inspections without passing the scheduled start time to Civic Platform.

If administrators set the Standard Choice value to IVR, when users schedule or reschedule inspections with IVR, IVR does not deliver the scheduled start time to Civic Platform.

If you set the Standard Choice value to IVR, when users schedule or reschedule inspections with a third party IVR, the IVR system does not deliver the scheduled start time to Civic Platform, as long as the InspectionTime element is empty in the GovXML requests ScheduleInspection or RescheduleInspection.

Standard Choice values:

IVR