Licensing Models
Civic Platform supports three agency licensing models; 1) Accela-hosted, 2) on-premise, and 3) subscription. In the Accela-hosted model, Accela provides the host environment and the agency setup. In the on-premise model, agencies provide the host environment and the setup. The Accela-hosted and on-premise models typically involve variable levels of Accela professional services to assist with the agency configuration.
The subscription model targets small to mid-size agencies that can implement Accela Best Practice Templates (BPT) with minimal additional setup. The subscription model includes 80 hours of Accela professional services to complete the agency setup.