Examining Inspection (and Related) Details
The following tables list and define the default fields available in the different interfaces you might encounter.
Inspection Scheduling and Results Fields
The table below lists and defines fields that may be available as you work with Inspection Scheduling and Results.
| ACA Role | Specify which users have access to view Inspection Comments. Select one or more of the following options: All Citizen Access Users, Record Creator, Licensed Professional, Owner, and/or Contact. |
| Address | Enter the inspection address. |
| Comment Display in ACA | Select to activate the display of inspection comments in Citizen Access. Define who can view the comments in the Citizen Access Role field. |
| Department | Use the drop-down list to choose the department responsible for completing the inspection. You can change the assignment as needed when rescheduling an inspection. See Rescheduling an Inspection. |
| Display Comment in ACA | Applies only to Citizen Access users. Specify if Citizen Access users can view the inspection results comments. To hide all comments from all Citizen Access users, clear this option. |
| Display in ACA | Select to display the inspection in Citizen Access. |
| Document Name | Enter the title of the document you are attaching to the inspection. |
| EDMS Name | Select the Electronic Document Management System from the drop-down menu. This field relates to attaching documents to an inspection. For more information, see Attaching Documents to an Inspection. |
| End Mileage | Enter the reading from the odometer that displays in the vehicle after you complete the inspection. |
| End Time | Enter the time when you finished the inspection. |
| File Name | Enter the fully qualified path or click Browse to locate the file on your computer. The document size may be up to 16MB. |
| Inspection Contact Name | Enter the first, middle, and last name of the person who requests the inspection. You can either enter the name manually or use the data picker beside this field to find a contact. |
| Inspection Contact Phone Number | Enter the phone number of the person who requests the inspection. |
| Inspection Date | Use the calendar icon to choose the date when you complete the inspection. |
| Inspection Grade | The grade of the inspection result. The status is auto-filled based on the
checklist results and the settings by your agency administrator.
Supervisors may have the privileges to manually override the
inspection grade. A grade may display for the grade depending on the settings by your agency administrator. |
| Inspection Score | The score of the inspection. The inspection score is auto-calculated based on the checklist total scores and the settings by your agency administrator. Supervisors may have the privileges to manually override the inspection score. |
| Inspection Sequence Number | The sequence number automatically assigned when Civic Platform creates an
inspection. Sequence numbers are unique and incremental. Inspection reports can display the inspections in the order that they occur. |
| Inspection Time | Displays the current time. Use the drop-down lists to choose a different time and indicate whether the time is AM or PM. |
| Inspection Type | The type of inspection selected for scheduling. |
| Inspector | Use the drop-down list to choose the inspector within the department responsible
for completing the inspection. If you are responsible for opening the inspection, click the Current User link to enter your user name into the field. When you click the Current User link, the associated department field updates to reflect the correct department for the current user. You can change the assignment as needed when you reschedule an inspection. See Rescheduling an Inspection. |
| Latitude | When using a GPS device, enter the latitudinal coordinates. |
| Longitude | When using a GPS device, enter the longitudinal coordinates. |
| Record Comment | Displays the comments that have the Apply to Inspections check box selected in
the Comments tab of the associated record. If you can edit comments in the record comment tab, you can click the Edit link besides this field to edit the record comment, which directly updates the original comment in the record comment tab. If you can delete comments in the record comment tab, you can click the Remove link next this field to remove a comment. |
| Record ID | The unique identification number of the record ID requiring this inspection. If you click the link at a Record ID, a window pops up displaying the details for the record. |
| Record Type | Choose the type of record that requires an inspection. |
| Request Comment | Enter comments about the new inspection. You may identify who requested the inspection, or any other important details. |
| Request Date | Date when Civic Platform automatically schedules and submits a new inspection. |
| Requestor | Enter the first, middle, and last name of the person who processes the inspection request or who schedules the inspection, if other than the current user. The current user’s log in name populates automatically. If a user schedules the inspection using Citizen Access or IVR, the user’s name automatically populates in this field. |
| Requestor Phone Number | Enter the phone number for the person who processes the inspection request or who schedules the inspection. If a user schedules the inspection using Citizen Access or IVR, the user’s phone number automatically populates in this field. |
| Request Time | Civic Platform automatically generates a value for this field when a user schedules and submits a new inspection. |
| Required/Optional | Use the drop-down list to set the inspection as required or optional. |
| Result Comment | Enter inspection result comments. You can also click the Selection icon to choose from a list of standard comments. |
| Scheduled Date | The date when a user schedules the inspection. When scheduling an inspection,
this field displays the current date by default. You can click the
calendar icon to choose a different date. You can also choose “Get
Next Working Day.” If you are resulting an inspection, this field is read-only and displays the inspection scheduled date. |
| Scheduled Time | Displays the current time. Use the drop-down lists to choose a different time and indicate whether the time is AM or PM. |
| Scheduled Start Time | Use the drop-down list to set an inspection start time. |
| Scheduled Start Time AM/PM | Use the drop-down list to set the AM or PM
of the inspection start time. Note:
If configured by your agency administrator, you may be required to specify the inspection AM/PM only Because without you specifying the actual inspection time, it is more convenient for inspectors to optimize their route sheet. You may only specify the Scheduled Start Time AM/PM with or without the Scheduled End Time AM/PM. |
| Scheduled End Time | Use this optional drop-down list to set an inspection end time. |
| Scheduled End Time AM/PM | Use the drop-down list to set the AM or PM
of the inspection end time. Note:
If configured by your agency administrator, you may be required to specify the inspection AM/PM only. Because without you specifying the actual inspection time, it is more convenient for inspectors to optimize their route sheet. If you specify the Scheduled End Time AM/PM, you must also specify the Scheduled Start Time AM/PM. |
| Start Mileage | Enter the mileage from the odometer before you travel to a new inspection site. |
| Start Time | Enter the time when you started the inspection. |
| Status | The current status of the inspection. When you result an inspection, the status auto-fills based on the checklist results and the settings by your agency administrator. If you have no supervisor privileges, you may have no right to edit the field. |
| Submit Date | Automatically generated when you schedule and submit a new inspection. |
| Submit Time | Automatically generated when you schedule and submit a new inspection. |
| Total Mileage | Enter the total number of miles required. This value does not calculate automatically. |
| Total Time | Enter the total number of hours required to complete the inspection. |
| Vehicle ID | Enter a number that identifies the vehicle used to complete the inspection, such as the license plate number or VIN. The agency should determine how to identify the vehicle. |
| Unit # | Enter the unit number using any combination of alpha numeric characters. |
Inspection Route Sheet Fields
The table below lists and defines fields that may be available as you work with inspection route sheets.
| Address | The record address for the inspection. |
| Alternate ID | The alternate identification number for the inspection. |
| Estimated End Time | Use the drop-down list to choose the latest time that the inspector might arrive.
You can also select the Estimated Start Time to form a time period when the inspector might arrive. The time period displays in the Estimated Arrival Time field in Citizen Access. If an applicant schedules an inspection in Citizen Access, this field displays the end time of the inspection time period. |
| Estimated Start Time | Use the drop-down list to choose the earliest time that the inspector might
arrive. You can also select the Estimated End Time to form a time period when the inspector might arrive. The time period displays in the Estimated Arrival Time field in the inspection in Citizen Access. If an applicant schedules an inspection in Citizen Access, this field displays the start time of the inspection time period. |
| Filter | Click this button to filter the inspection list based on the criteria entered in the Department, Inspector, and Scheduled Date fields. |
| Inspection Count | The number of inspections scheduled each day. |
| Inspection Type | The type of inspection, such as Rough Grade, Plumbing, or Electrical. |
| Order | The inspection order in which Civic Platform schedules the inspections. Enter up to four integers in this field. |
| Record ID | The record identification number for the inspection. |
| Request Comment | Comments entered when the requestor created the inspection. |
| Scheduled Date | The date of the inspection. |
| Scheduled End Time | The projected end time for the inspection. |
| Scheduled Time | The projected start time for the inspection. |
| Show Route Map | Click this button to view or update an inspection route using Civic Platform GIS. |
| Status | The status of the inspection, such as Scheduled or Result Pending. |
| Unit Nbr | The number of inspection type units required to complete the inspection. |