Managing Delete Jobs

This section describes how to configure an import job and import exported data, and gives you instructions on how to handle conflicts in the configuration data between the source agency and target agency.

You can schedule an import job to run at a specific date and time. You can also manually run the job.

Topics:

Prerequisites for Delete Jobs

  • Set FID-0374 to Full Access to enable Delete Job functionality in Data Manager.

  • Use caution with this feature. Deleting record types can involve risk in terms of unintentionally deleting data. It is best practice to create a backup of your data (this option is selected by default in the Delete Job summary screen) and always pay attention to on-screen messages that will alert you to potential unintended data loss.

Planning Delete Jobs

The Delete Job function in Data Manager enables you to delete the following data from a Civic Platform environment:

  • Application status groups

  • Content customizations
  • Custom fields
  • Fee schedules

  • Inspections

  • Intake Form configurations

  • Record types and associated objects (this use case is illustrated below as an example)

  • Sequences and masks

  • Services

  • Time accounting workflows

Creating a Delete Job

Civic Platform's record type administration tool enables you to create new record types, but does not support deleting record types. To delete record types from Civic Platform you can use Data Manager's Delete Job functionality, as described below.

You can delete a record type's associated objects when you delete the record type. If the associated objects are related to other record types or other objects, Civic Platform will display a message enabling you to choose whether to continue with the delete.

To delete record types and their associations

  1. Navigate to Data Manager, as follows:
    • In the new UI, go to Accela Administrator > Administration > Administration > AA Admin.

    • In V360, click the V360 Admin main link, then navigate to Administration > AA Admin.

    Civic Platform displays a link to Data Manager in the navigation panel on the left.



  2. Click Data Manager and then click New Delete Job.

    Civic Platform displays the New Delete Job screen, where you define the high-level details of the delete job.

  3. Complete the fields that display.
    Name Enter a name to identify your delete job.
    Description Enter a description of the delete job.
    Select agency The agency name displays here; it defaults to your current agency.
    E-mail The email address where you want to receive notifications about this job.
  4. Click Save.

    Civic Platform displays the Delete Job Summary page.



  5. Always create a backup of your data before running a delete job. In the Summary screen, "Backup a Copy of the Items Selected" is selected by default. Backups are stored in the Civic Platform Database. If you need to recover data after successfully running a delete job, you can download the backup file to your local machine, create a new import job, and then upload the backup file to recover the data. If you need to recover data, it is best practice to do so as soon as possible after the delete action.
  6. You have the option to schedule the delete job to run at a future time. Specify the day and time and then change the Schedule Status to Active to run the delete job at the specified time.
  7. Click Record Types. The record types that are currently configured for your agency display.
  8. Select the record type you want to delete. When you select the check box for a record type, the check boxes for the associated objects are enabled.
  9. Select the associated objects you want to delete.

    The objects you can delete include: Fee Schedule, Workflow, Inspection Group, Custom Fields Group, Intake Form Configuration, Mask & Scheme, and Application Status Group. By default, these objects are un-selected. When you select them on the Record Types page, they are selected in their corresponding Configuration page.

  10. Click Save.
  11. In the Delete Jobs panel, open the Actions menu and click Start and then confirm that you want to start the delete job.

Delete Job Details

Refer to the following table for specific details about the objects and relationships that Data Manager deletes.

When you Delete…in Data Manager Related Objects Data Manager will… Comments (All the I18N data will be deleted by default)
Record Type Record Type Record Type Delete directly
Record Type Security and Permission Delete directly V360 admin > Application > Record Type Security Include Record Type Status Security
Renewal Record Type (Associated Record Types) Delete relationship between Record Type and renewal Record Type Do not delete Renewal Record Type If user wants to delete the renewal record type, they can select it from the record list in the Delete Job.
Fee Schedule [checkbox] Delete relationship between Record Type and Fee Schedule Delete Fee Schedule or not based on the selection Unselected by default, if selected then related Fee Schedule will be selected to delete in Fee Schedule section.
Application Type Icon Delete directly
Inspection Group [checkbox] Delete relationship Delete Inspection Group or not based on the selection Unselected by default, if selected then related Inspection Group will be selected to delete in Inspection Group section.
Workflow [checkbox] Delete relationship Delete workflow or not based on the selection Unselected by default, if selected then related Workflow will be selected to delete in Workflow section.
Custom Fields Group [checkbox] Delete relationship Delete Custom List Group or not based on the selection Unselected by default, if selected then related Custom Fields group will be selected to delete in Custom Fields section.
Intake Form Configuration [checkbox] Delete relationship Delete Intake From Configuration Group or not based on the selection Unselected by default, if selected then related Intake Form Configuration will be selected to delete in Intake Form Configuration section.
ACA Page Flow Delete directly Record Type settings in Silverlight version > Settings > Settings for ACA
Expiration Code Delete relationship Classic Admin > Application Type
Masks & Scheme [checkbox] Includes "Application Key Mask" "Partial ID Mask", "Temporary ID Mask", Receipt Number Scheme" and "Invoice Number Scheme" Delete relationship Delete Mask setting based on the selection Do not delete sequence setting Record Type settings in Silverlight version > Other Associations > Sequence and Mask
Document Code Delete relationship only Do not delete Document Code Classic Admin > Application Type
Document Code For ACA Delete relationship only Do not delete Document Code Record Type settings in Silverlight version > Settings > Settings for ACA
Application Status Group Code [checkbox] Delete relationship Delete Status Group or not based on selection Record Type settings in Silverlight version > Other Associations > Application Status Group
Address Type Group Code Delete relationship Record Type settings in Silverlight version > Other Associations > Address Type Group
GIS Service & Layer Delete relationship Do not delete GIS Service and Layer configuration Record Type settings in Silverlight version > Settings > GIS Settings
Post Submission for ACA setting Delete directly Classic Admin > Application Type
Virtual Folder Group Delete relationship Record Type settings in Silverlight version > Other Associations > Virtual Folder Group
Required Document Types Delete relationship Classic Admin > Application Type
Related to Record Type Status Classic Admin > Application Type
Related to Custom Fields Lookup Table Delete Look Up Table directly V360 admin > Application > Custom Fields Look Up Table Record Type is required for Custom Fields Look Up Table
Related to License Verification Delete relationship Delete corresponding License Verification setting value V360 admin > Application > License Verification Record Type is required for License Verification
Related to Condition Type Delete relationship Do not delete Condition Type V360 admin > Conditions > Condition Type > Record Types tab
Related to Audit Frequency Delete related Audit Frequency V360 admin > Administration > AA Admin > Record Types > Audit Frequency
Related to Comment Group Delete relationship V360 admin > Agency Profile > Standard Comments > Select a group > Record Types tab
Related to Meeting Type Delete relationship V360 admin > Calendars > Meeting Type Maintenance > select a Meeting type > Record Types tab
Related to Continuing Education Delete relationship V360 admin > License Certifications > Continuing Education > Record Types tab
Related to Education Delete relationship V360 admin > License Certifications > Education > Record Types tab
Related to Examination Delete relationship V360 admin > License Certifications > Examination > Record Types tab V360 admin > License Certifications > Examination > Record Setting
Related to Record Type Filter Delete relationship V360 admin > Application > Record Type Filters
Related to Occupancy Delete relationship V360 admin > Finance > Occupancy > Group Maintenance > select a group > Record Types tab
Related to Service Delete relationship Delete Service V360 admin > Agency profile > Service Record Type is required for Service
Related to Time Accounting Type Delete relationship Delete Time Accounting V360 admin > Time Accounting > Type Maintenance Record Type is required for Time Accounting Type
Related to Work Order Template Delete relationship Delete Work Order template V360 admin > Work Orders > Work Order Template Record Type is required for WO template
Related to EPC setting Delete relationship V360 admin > Document > 3rd-party Integration > Record Type Mapping
Related to Work Order Task Delete relationship V360 admin > Work Orders > Work Order Tasks > Work Order Type tab
Related to Asset Type Delete relationship V360 admin > Asset > Type > Select an asset > Record Types tab
Related to Random Audit Delete relationship Set > Random Audit > Record Type field
Related to Skillset Delete relationship Delete Skill set V360 admin > Workflow & Activity > Skillset Record Type is required for record type
Civic Platform Configuration Custom Fields
Custom Fields Info Custom Fields Delete Custom Fields
Custom Fields' Drop-down Value (Only when field type is DropDown list) For case 1: User entered manually drop-down value Delete drop-down value

For case 2: Get value from Shared drop-down list

Delete relationship between Custom Field and Shared drop-down list. Do not delete shared drop-down list.
Custom Fields Group > Custom Fields Fields(Dropdown List type)
Custom Fields' Variable Mapping (Only when field type is text) Delete variable mapping Do not delete variable Custom Fields Group > Custom Fields Fields(Text type)
Custom Fields' ACA Configuration Delete ACA Configuration Custom Fields Group > Custom Fields Fields > ACA Configuration
Custom List Delete relationship between Custom Group and Custom List Custom Fields Group > Custom Fields Group Setting
Custom Fields Security Delete Custom Fields Security Custom Fields Group/Custom Fields Fields Security
Custom Fields Form Layout Delete Custom Fields Form Layout V360 Admin > Agency Profile > Custom Fields Form Layout Editor
Related to Condition Delete relationship between Custom Fields and Condition Do not delete Condition V360 Admin > Conditions > Condition Detail(Template field) Clear the field
Related to Checklist Delete relationship between Custom Fields and Checklist Do not delete Checklist Classic Admin > Inspection > Checklist > Checklist Item(Custom Fields Dropdown) Clear the field
Related to Expression Builder Do not delete Expression Builder Expression Builder may include Custom Fields and other fields
Related to Continuing Education Delete relationship between Custom Fields and Continuing Education Do not delete Continuing Education V360 Admin > License Certification > Continuing Education > Detail(Template field) Clear the field
Related to Education Delete relationship between Custom Fields and Education Do not delete Education V360 Admin > License Certification > Education > Detail(Template field) Clear the field
Related to Examination Delete relationship between Custom Fields and Examination Do not delete Examination V360 Admin > License Certification > Examination > Detail(Template field) Clear the field
Related to Meeting Type Delete relationship between Custom Fields and Meeting Type Do not delete Meeting Type V360 Admin > Calendar > Meeting Type Maintenance > Meeting Type Detail(Template field) Clear the field
Related to GIS Map Object Attribute Mapping Delete related GIS Map Object Attribute Mapping Custom Field is required in GIS Map Object Attribute Mapping
Related to Fee Calc Delete related Fee Calc Custom Field is required in Fee Calc
Related to Fee Calc Criteria Delete related Fee Calc Criteria Custom Field is required in Fee Calc Criteria
Related to Custom Field Look Up Table Delete Custom Field Look Up Table Custom Fields are the required fields for Look Up Table
Related to Custom Field Drill Down Delete Custom Field Drill Down
Related to Contact Type Delete relationship between Custom Fields and Contact Type Template V360 admin > Standard Choice > Contact Type
Related to ACA Pageflow Delete relationship between Custom Fields and ACA page flow. Do not delete ACA Page Flow.
Custom List Custom Lists Group Code Delete directly
Custom Lists SubGroup Code Delete directly
Related ACA Configuration Delete directly Classic Admin > Custom List > Custom List Fields > ACA Configuration
Related Security Delete directly Classic Admin > Custom List > Custom List Fields > Security
Related Custom Field Drill Down Delete directly V360 Admin > Drill Down > Custom Fields Drill Down
Custom Fields Drill Down Custom Fields Drill Down Delete Drill down directly Do not delete Custom Fields
Related to Shared Drop-Down Delete relationship Do not delete related shared drop down V360 Admin > Drill Down > Drill Down Series Tab
Custom Fields Form Layout Editor Custom Fields Screen Delete Screen directly Do not delete Custom Fields
Related Screen permission Delete directly Permission Tab
Custom Fields Lookup Table Custom Fields Lookup Table Structure Delete directly
Custom Fields Lookup Table Data Delete directly
Related Record Type Delete the relationship Do not delete Record Type Custom Fields Lookup Table > Record Type Tab
Application Status Group Record Status Group Delete directly
Console Configuration Customized Console Delete directly
Console Recipient Delete directly Recipient Tab
Content Customize Content Customize Delete directly
Create New Object Menu Display&Display Order Delete directly(set Display as "N", clear Display Order)
Fee Schedule Fee Schedule Delete directly
Fee Schedule Module Delete directly
Fee Item Delete directly
Fee Item Group Delete directly
Payment Period Delete relationship Do not delete related Payment Period Classic Admin > Admin Tools > Payment Period(related)
Related to Fee Calc Delete relationship Do not delete related Fee Calc Classic Admin > Admin Tools > Fee Calc(related)
Related to Calc Formula Delete relationship Do not delete related Calc Formula
Related to Module Delete relationship Do not delete Module Classic Admin > Admin Tools > Fee > Manage Schedule
Form Portlet Designer Agency Level Filter Delete directly Agency Level Tab
Module Level Filter Delete directly Module Level Tab
User Group Level Filter Delete directly User Group Level Tab
User Level Filter Delete directly User Level Tab
Personalization Filter Delete directly Personalization Level Tab
Inspection
Checklist checklist Delete directly
Related to Custom Fields Group Delete relationship Do not delete Custom Fields Checklist item > Custom Fields Group Dropdown
Related to Checklist Status Group Delete Checklist Status Group
Related to Comment Group Delete relationship Do not delete Comment Group V360 Admin > Agency Profiles > Standard Comments > Checklist Tab
Checklist Group Checklist Group Delete directly
Related to Checklist Do not delete Checklist Checklist Group only use Checklist, Checklist should not be deleted
Inspection Grade Group Inspection Grade Group Delete directly
Grade Image Delete directly
Inspection Result Group Inspection Result Group Delete directly
Inspection Group Inspection Group & Types Delete directly
Inspection Security Delete directly Inspection Type Security
Inspection Discipline Delete relationship Do not delete discipline Inspection Type Discipline Setting
Recurrence and Relationship setting Delete relationship Do not delete related inspections Inspection Type Recurrence and Relationship Setting
Inspection Required Checklist Delete relationship Do not delete related Checklist Inspection Type Required Checklist relation
Related to Condition Delete relationship Do not delete related Condition V360 Admin > Conditions > Checklist Tab
Related to Calendar Delete relationship Do not delete related Calendar V360 Admin > Calendar > Calendar Name > Checklist Tab
Intake Form Configuration Intake From Group Delete directly
Sequence & Mask
Mask Mask Delete Mask
Related to Sequence [checkbox] Delete relationship Delete sequence based on user's selection Unselect by default, if select then the related Sequence will be selected to delete in Sequence section
Sequence Sequence Delete sequence
Related to Mask Delete directly
Service Service Delete Service
Related to Record Type Delete relationship Do not delete Record Type V360 Admin > Agency Profile > Service > Detail Record Type
Related to License Type Delete relationship Do not delete License Type V360 Admin > Agency Profile > Service > License Tab
Related to Address Type Delete relationship Do not delete Address Type V360 Admin > Agency Profile > Service > Address Tab
Shared Drop-down List Shared Drop-down values Delete directly
Related to Custom Fields Drill Down Delete relationship(Drill Down series, value mapping Do not delete Custom Fields Drill Down Relation from Custom Fields Drill Down
Standard Choices Standard Choice Delete directly
Standard Choice Values Delete directly
Text Settings Text Setting Delete directly
Related to Record Type Delete relationship Do not delete related Record Type Text Settings Detail default Record Type relation
Time Accounting
Time Accounting Group Time Accounting Group Delete directly
Time Accounting Permission Delete directly Permission Tab
Time Accounting Types[checkbox] Delete Relationship Delete Time Accounting types based on user's selection Time Accounting Types Tab, unseelct by default, if select then related Time Accounting Types will be selected to delete in Time Accounting Type section
Time Accounting Type Time Accounting Type Delete directly
Time Accounting Type Permission Delete directly Permission Tab
Related Time Accounting Group Delete relationship Do not delete Time Accounting Group Time Accounting Group > Time Accounting Types Tab
Related User Profile Delete relation data Do not delete User Profile User Profile Tab
Related record type Delete relationship Do not delete record type Default Record Type setting
User Profile User profile Delete directly
Related to TA Group Delete relationship Do not delete TA Group Relation from Time Accounting Group side
Related to TA Type Delete relationship Do not delete TA Type Relation from Time Accounting Type side
Workflow & Activity
Email Message Contents Code, Message Type, Subject Delete directly
Related to Process Delete relationship between process and email message Process relates to Email Message via Email Setting, delete relationship
Process Process & Task Delete directly
Task Security Delete directly V360 Admin > Workflow & Activity > Workflow Security
Related Task Specific Info Group [checkbox] Deleted TSI based on user's selection Unselect by default, if select then related Task Specific Info Group will be selected to delete in Task Specific Info Group section
Related Workflow Calendar Delete Relationship Classic Admin > Workflow > Process > Task > Workflow Calendar relation
Related Email Settings Delete directly Classic Admin > Workflow > Email Settings
Related Workflow Delete related Workflow when the process is Workflow's Master Process Workflow is created based on one Master Process, if the Master Process is going to delete, then Workflow will not work, so delete Workflow too.
Related Meeting Type Delete relationship V360 Admin > Calendar > Meeting Type Maintenance > Workflow Tab
Related Standard Comment Delete relationship V360 Admin > Agency Profiles > Standard Comments > Workflow Tab
Related Condition Delete relationship V360 Admin > Conditions > Conditions Name > Workflow Tab
Related Report Delete relationship between process and report V360 Admin > Report > Report Manager > Report Name > Workflow Tab
Task Specific Info Task Specific Info Delete directly
Task Specific Sub Group Delete directly
TSI Fields Delete directly
TSI Security Delete directly Classic Admin > Task Specific Info > Fields > Security
TSI Fields - Dropdown List If this dropdown list value comes from Shared-drop down list, then delete relationship between this field and the shard-drop down. If this dropdown list value adds by user manually, then delete the dropdown value directly. Classic Admin > Task Specific Info > Fields (Dropdown List Type)
Related to TSI Form Layout Editor Delete TSI Form Layout Editor V360 Admin > Workflow & Activity > TSI Form Layout Editor
TSI Form Layout Editor TSI Screen Delete directly
Form Layout Permission Delete directly Permission Tab
Related to Task Specific Info Do not delete TSI
Workflow Workflow Delete directly
Meta data(silverlight design flow) Delete directly
Process [checkbox] Delete based on user's selection

If checkbox is selected, delete master process

If checkbox is not selected, delete relationship.
Unselect by default, if selected then all the related Processes will be selected to delete in Process section