On-Premise Solutions

The Accela system helps government agencies to automate their business processes, share information across departments, and communicate with office staff, field staff, the public, external businesses, and other key stakeholders.

The Accela system provides on-premise solutions for the following areas:

• Land Management - Automates, tracks, and manages land use activities. These activities include permit request processing, plan reviews, inspections, investigations, fee calculations and fee collections, signoffs, permit issuance, and so forth. The Land Management solution enables agency staff to access data that public users enter, verify activities, check permit status, and obtain complete parcel information from a centralized database.

• Licensing and Case Management - Automates the business process for license applications, registration, and renewals. The solution tracks the fees, exams, continuing education, and approvals associated with each license type.

• Asset Management - Tracks and manages assets, work orders, and agency resources. The solution automates asset costing, inventory, maintenance, investigations, and inspections. The solution manages all agency assets, including fleet, street, water, wastewater, parks and recreation, plant and facilities, sewer, railway, roadway, and so forth.

• Service Request - Automates and manages interdepartmental or citizen requests for service, complaints, or inquiries. The solution organizes and manages requests, to improve citizen interaction.

For information about other Accela products and solutions, see http://www.accela.com/solutions.